Belk Department Store - Columbus, MS / no apology for the rudeness!
While on my lunch break today, I decided to do a little shopping at Belk department store in Columbus, MS. I walked in the store with MY pair of sunglasses on my head. While trying on clothes, I took my sunglasses off and left them in the dressing room. When I realized they were missing, I went back to retrieve them and someone was occupying that room. She stayed in there for quite awhile so I finally decided I would just buy a new pair. I picked out a pair and while walking to the check out, I decided I would check one last time to see if the lady was out of the dressing room and get MY sunglasses. The room was empty and they were still there so I decided I would not purchase the new pair. I was in such a hurry to get back to work, that I picked up MY sunglasses, left the other ones in the dressing room and proceeded to leave. I was chased out by security and accused of shoplifting. I told her the situation and we went to the dressing room where I showed her the sunglasses that were left behind. She still was not convinced. I explained to her that MY sunglasses were Maui Jim’s and that they did not even sell that brand. She made me take off my sunglasses, inspected them for five minutes and finally gave them back to me. She never apologized, said thank for your time or anything. I completely understand that I should have returned the sunglasses to the proper spot and that it may have looked suspicious and she had to check it out, that is her job, but after she found out that I was not shoplifting and that it was misunderstanding, I feel I should have gotten an apology for her rudeness. She was very rude and I will no longer be shopping at Belk and I have canceled my charge card!!!
Helena _cell's Response, Mar 05, 2017
Look at above complaint.
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