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Belk / customer service non-existent or snooty

1 Washington, NC, United States
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I live in washington nc, I have been a belk customer my entire life. My grandmother worked and retired from the store. I opened a belk account and now regret being a card holder. I have been chastised by the 800#. Spent $700.00 getting my son ready for school to have the rep treat me as if I didn't have the money. Most recently I spent 1.5 hours finding clothing, perfume, and attempting to purchase boots for not one employee to offer assistance or to even acknowledge me being in the store. All registers had no attendants and I listened to the staff talk and carry on even after I said excuse me twice. After standing in the shoe dept. For 20 mins. Another customer walked over and was immediately asked if she needed assistance. I have a spinal tumor so standing around with clothes in my arms is painful, my reaction was I put everything down walked out of the store. Under no circumstances will I return.

Je
Nov 4, 2016

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