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Bata India / some manufacturing defect

1 India

Bought a hush pupppies shoe in chennai during a visit. Within 5 minutes, my skin started hurting and top skin came off above the right heel. Tried to exchange in bangalore, Jaya Nagar branch. The manager was not there and instructed his sales person not to entertain an exchange and asked me to go to Chennai. This is funny. Bata should be able to exchange the product anywhere in India, right?

This is my fourth hush puppies and never had a problem till now. Hope help arrives.


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