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Bank Of America / I did no sing up for this protection service

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Contact information:
5133 s van ness
Los Angeles
Phone: 3236674649
I open a, account with bank of america and put $20.00 in the account. I sent $15.00 out of my account with my atm card, it is showing that on my account. Then I looked at my account on-line and I had all of these overdraft fee's, for a program the bank said I singed up which I haven't. This protection program I didn't sign up for cost $38.98 which wasn't in my account at the time. The bank charged me for the program and also started charging me overdraft fee's of $35.00 each almost as much as the program, I have 3 overdraft fee's of 35.00 for the same product I didn't order. Then I apply for a payday loan and the bank took the money and payed the overdraft fee's with it, which have my account at 0.00 I need help.


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N  23rd of Nov, 2009 by 
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I got a telemarketer call from Privacy Assist and was told they wanted to send me the information about the credit card protection program. I told them I do not want to buy that service. The telemarketer assured me there would not be any charges unless I sign up by returning the materials. I said OK, send it on.
Two months later there is a surprise 7.99 charge on the VISA statement to privacy assist. I called PA and was told they could only credit one month and that there was a pending charge for the current month. I did call BOA Visa and they will credit me both months. Gee, that took 45 minutes of my life to do. How frustrating. I wish I had a recording of the original call. That was clearly illegal to sign me up for a service I clearly stated that I do not want. Next time, I will stop trying to be polite and just HANG UP.

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Bank of America Corporation Logo Bank of America Corporation
Customer Service
100 N Tryon St.
North Carolina
United States - 28255-0001
+1 800 432 1000
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