Banfield Pet Hospital

My little yorkie pup died yesterday becasue of shock distemper shot. They performed deworming, her parvo shots, and the diphenhydramine injectable. We took her to Banfield Hazel Dell location in Vancouver, WA.

When we had purchase her from a breeder in Yakima, WA. She was a playful puppy at 9 weeks old @, 8 oz. She was eating and drinking well. The following day after getting her, we took her to Bannfield 11/06/10 to get her checked, they reccommended us getting her puppy shots and dewormed, so we did as advise, but informed them prior that she has already been dewormed and had her 1st shot on 10/27/10, but from what the "profession" advise that it was going to be ok, so we took it. She came home fine for about 30 min, and collapse. She was so weak, paralyzed, and had vomit and diahrrea. I knew she was dehydrated from this so I kept forcing water to her and tried feeding her.

I called the vets there and she said it was totally normal for puppy to have this reaction. I waited another day, my little one was not getting any better and first thing in the morning took her to the vet at Bannfield again. They simply did not know what was wrong with her. I left her there for the rest of the day where they put some support for her and told us she has low blood sugar. When they closed at 7, I picked her up and she was still so weak, but the vet there told us she was going to survive, and she was doing very well. She had said that her chaces of surviving were high. She them reccommended taking her to the emergency vet.

We then took her to the emergency vet, there the vet took sample of her blood an ran all other tests just like the vet at Banfield did. He told us that her blood sugar was very low her chances were not very high even if we get a blood tranfusion, that's when I did not want to see my baby suffer any longer. I cried for hours and still am.

My hospital bills for my baby is sky rise, and she is not even here with me because Banfield kept giving me hope that there was still life in her. I am mad the fact that the vets at Bannfield knew she probably couldn't make it but gave us so much hope so we can go back there and the emergency vet so my baby suffer and they can make their money! (BAN FAIL) I am fill with regrets I took her to Bannfield. They have injected way too many vaccination in such a little one. Vets should know better how much a newly, small baby can take.

We called this morning 11/09/10 to cancel the puppy membership and informed them that our little angel is no longer here with us.

In memories of Dora 9/7/10-11/08/10 R. I. P.

On 10/19/10 I went to my appointment at Banfield The Pet Hospital at
12836 Citrus Park Drive
Tampa, Florida 33625
I wanted to give my newly adopted kitten, Simba a physical exam and I had concerns about her scratching her ear, her stool was loose, and she was coughing and sneezing when I got her but lately she sneezes only once in a while. I was interested in the Wellness Plan from the brochures it looked like a good deal.
I wanted to join the wellness Plan first when I arrived but the clerk at the desk stated that I could join after the visit. I arrived at my visit at 4PM. They weighed Simba and then proceeded to take me to a room and stated that the doctor would arrive soon. The doctor took maybe 30 minutes to arrive. I stated to him that it must be busy. He did a quick full exam on Simba that lasted approximately 3 minutes. He then said he would return to take a stool sample. He returned approximately 30 minutes later and took a sample from Simba's behind. He stated he needed to examine this. So he went outside with the stool sample and returned maybe 20 minutes later telling me the stool was negative. He then took an ear swab and told me he would return after examination on his telescope. I waited another 20 minutes and thought I heard him talking to another client. He returned and told me the exam was negative and thatthe ear mites could still be there and he could flush it out himself or I could do it. I choose to do it not realizing of course there would be a fee for it.
By now, I was concerned that I would be in the wellness program so I thought everything would be covered. I had a 30 coupon off a Wellness Progam from the adoption agency. He recomended antibiotics for her ear and general antibiotics for her. The fecal exam and ear swab would be covered by the wellness plan that I could join when I would leave his office. I was not too impressed with the quality of the exam. But I still figured it would be a good deal.
Then the doctor proceeded to tell me how much the medications would cost. He quoted a fee in the of about $100 with discounts from the plan. My first reaction was yelling
"What". I thought medicines would be covered but he stated that medicines are not covered. He told me to come back in a week.
I then proceded to the front desk. When I was told that the regular fee is $280 and
by purchasing the wellness Program I would pay a price of $160 which included my fee for the wellness plan and first months payment. I used my debit card to process the transaction and he stapled the receipt to about 10 pages describing Simba's illnesses. There were some loose papers on the bottom but they handed me the whole package and I made an appoinment for next week. I do not remember signing anything except for my debit card payment.
About 4 days later I see Banfield Insurance on the web. I was looking for pet insurance to supplement Banfield so I would be covered fully. My god was I shocked by multiple website after website depicting fraud negligence and various horror stories. My first reaction was to bring Simba to my old vet to check her out, as after I read all the stories I did not want to stay in Banfield.
My vet examined her and did a fine thorough exam with the help of and aid, he used a scope for the ears and took a stool sample with the aid. He told me all I should use was the Trasoderm Drops, not because of ear mites but because I should clean out her ear as it was dirty. He told me that I did not need the other medications. I left with Simba and payed the fee of $90 which sounded allot better than Banfields $280 or $160. Either way the exam took 10-15 minutes and it was allot more thorough. She was also checked for microchip and written down in record about the chip. Banfield totally omitted this even though a sign in the office said check each client for microchips.
After I bring Simba back home I send out email to Banfield that I wish to quit the program. From Reading all those statements on the web, I figured I should change my Debit Card and get a new one so Banfield cannot take any more funds. The next day I recieved a response from Banfield that I needed to pay $120 more as it would cover the true price of the one office visit they say. I called Banfield relations and they told me I could only quit on the 4th day. My Fiance told me she would not sign a document like that. I figure that $160 more than covers the price of quick office visit and medications. Banfield seems to inflate their prices.
Finally I say to myself that I am a sucker for falling for this scam. It was the coupon for thirty dollars off plus the fact that Banfields are located in PetSmart's which I thought were reputable. Well I go look at my contract and low and behold is my name printed on a piece of paper that tells about the Contract in a paragraph with a horrible contract beneath it. Nowwhere is my signature and I do not remember ever signing such a horrible agreement. I would never knowing do so.
I call back Banfield which I think is probably a waste of time. I told them that I believe that I did not sign a contract. I have no papers with any signature on it. The only thing I signed was my debit card. They refer me to cancellation line, where I waited 10 minutes and then phone went dead.
Alright, so now I will probably be assessed large fees and will have my credit ruined if a majority of the internet people are right. I am trying to join a class action suit as instructed on the website. I live on disability. My other cat just died I spent all my savings on her surgery and then put her to sleep at my vet place. So I do not have the funds to waste on Banfield. I cannot even afford her shots now after Banfleds prices but I would never bring my pet there money or no money due to the treatment and practices of there corporation which is all over the web. I am a sucker for falling for a coupon and what I thought would be a good deal for someone without funds. With my debit card I guess they could try to collect funds from my account and when they fail they will ruin my credit.
But when Banfield falls and they will someday my credit will get cleaned up I hope. I cannot believe they have been around since the fifties with their practices.
I firmly believe they will not survive.

Stay as far away from them as possible.1st it took them 4 hours to see my dog although the associate convinced me to purchase the wellness plan and make an appointment. The associate answered. My questions

Incorrect. When my dog was stolen I could not opt out my plan. They gave me the run around.in the end I paid $204 for a dog I no longer have. I endured terrible customer service. The supervisor never returned my calls. They charged me for services I received in the plan. I did not even want them, just a check up. They are liers. God don't like ugly they will not be in business very long. The worst dog

wellness place I ever dealt with. very unethical!

Dr. Rodriguez at banfield pet hospital on 117th street (Nyc) almost killed my chihuahua puppy. As a result of her malpractice I had to spend 5k to hospitalize my dog until he got better as a direct result of banfield's malpractice. I have filed several complaints with their corporate offices and they just refuse to take any responsability.

Last week 9/23/2010, my dog Miley was sick and I took her to Banfield, Dr, saw her and told me she has ear infection and allergies I spent that day $429.41., days later Miley had diarrhea, I took her again to the dr. and she took some X-ray and told me Miley swallowed a ring and she need a surgery, I was shock, dr. did it, later she called me and Dr. said she found nothing in Miley stomach and I paid $2277.30, next day I took her to Banfield again and the nurse told me Miley is very sick and they sent me to Palm Beach Veterinary Specialists, a Dr saw her and told Miley has pain for the surgery Banfield did to her, Miley stayed in that place and Dr took again X-ray and sonograms and he sow a penny in Mileys stomach, they took out the penny with out surgery and now Miley is in that place, Drs are trying to do everything to recover my dog, right now I have to spent more money in Miley, Palm Beach Veterinary is charging $3, 800.00 for her, my complaint is why Banfield make a big mistake with my dog, she went to surgery for nothing and I spend $2277.30, I am not a rich person, why I have to paid Banfield $ 2277.30, if they did nothing to may dog, now I not trust that place anymore, I have 2 more dogs and my cat in Banfield plan, but now I want to take them out of the plan because I don't trust Banfield anymore. Can you do something for me, my dogs are my children, I am not a rich person, dogs have rights

Our story with BanfIeld begins on August 25th 2010. My 11 week old black lab puppy and boyfriend were running thru the front yard when he ran between his legs and he stepped on his back leg. He let out the loudest cry I have ever heard out of a dog. So immediately my boyfriend and I took the dog to banfield fearing that his leg was broken. We had x rays done and received a call about 7 house later finally letting us know what was wrong with our dog. They told us he had a fracture of the tibia right on the growth plate. They said surgery was a good possibility. But never once showed us the x rays. They splinted it and told us come back in a week for new x rays and new splint (first visit cost us $580). They said he would be healed up in about two weeks after another set of x rays to make sure. Which would end up costing another $500 for each set of x rays and splinting. Then we took him home. Within two hours the newly placed splint was already falling off the puppy’s leg. The following day Leroy was uncomfortable, and was moaning and groaning because of the splint moving. We took him in that day to have the splint readjusted. They wanted to charge us more money for a soiled bandage because the bottom was ruined. (It was ruined because it was falling off his leg). After the splint was fixed Leroy was a happy puppy and adjusting to his injured leg. Finally the day came for Leroy’s first week exam. The nurses changed out his splint and wanted to do x rays but we declined because of the money they wanted to charge us. He was never the same after the splint change. Leroy was sleepy, moaning and groaning, not eating nor drinking. He just laid in his bed all day and night. We took him back to Banfield the next day saying something was wrong with him. They did a full exam and said he was fine and tried selling us $700 worth of blood work. We then asked to please see the first set of x rays, with the doctor replying with "our x ray machine is broke". We asked what that had to do with previous x rays and then she pulled up the x rays after us questioning her for a couple minutes. She then showed me and circled a rather large area stating that they were unsure where the fracture was but it was somewhere in the area where she circled. I asked her who said it was fractured and she stated the company they send out the x rays to said it was fractured. After some confusion on why they now changed their story on whether it was broke or fractured, now my girlfriend and I were questioning whether his leg was even fractured/broke in the first place. we asked the doctors for a copy of the x rays and she said we would have to buy them off them, and quickly asked why? We said we wanted to get a second opinion. The doctor then got all flustered and started back tracking on whether his leg was really hurt in the first place. So after a few hours of sitting at home we decided to go get our second opinion. We took Leroy to an animal hospital/orthopedic surgery office. They talked to us for about an hour wanting to know our story and how everything happened. Then removed the splint, to our horror on what we saw next I broke down in tears. To our surprise he had two soars on is leg that were dripping blood on the table. One of which was about a half inch think and almost to the bone. This would explain why he was in so much pain, and the banfield doctors failed to let us know about theses soars the day prior when the changed out his bandage. So after the new doctor cleaning up his wounds, they took him back for x rays. About 10 minutes laterthe doctor came back and told us that his leg was not fractured/broke nor were there any signs that there was ever anything to indicate there was one. This made us so upset that they would do this to poor Leroy and hose us for money in the process. We have recently tried to cancel our wellness plan and they let us know it would be a $600 charge to terminate the policy…

I sent a formal email to the Banfield Animal Hospital via an address on their website on 8/25/2010. I have yet to receive a response or acknowledgement of my experience. Today's date is 9/13/2010. Here is part of what I sent.

Dear Sir or Madam:

My dog has the Optimum Wellness Plan for puppies with the Basic Early Care option at the Banfield in Phoenix, AZ at Spectrum Mall on West Bethany Home and 19th Avenue. I’ve been enrolled since May 2010 I pay about $25/month including the $139 initial upfront "membership fee". My puppy was neutered on 6/23/10 at about 5 months old. He did well and everything went smooth until about 1.5 months later when I noticed he had a hard piece of plastic string that looked like a suture sticking out of his incision spot. I made an appointment and went in for the doctor to look at it on 8/3/10. Dr. Courtney Steinhauer looked at it and said it was nothing to worry about because the suture is supposed to dissolve and he was fine, just a little scabbing which was normal. I went home and about 3 weeks later, took my puppy to the groomers. When I picked him up, my groomer said, "your puppy still has stitches on his incision area, you should see your vet." I looked at the area again and the scab is now gone and there was a very visible blue outline of a stitch. I made an appointment on 8/23/10 and was seen the same day. Dr. Steinhauer saw my puppy again and this time offered to "speed up" the process by snipping off the tip of the "dissolvable" suture. When he was brought back by the vet tech, the suture was not snipped off at the tip, but the previously present suture was completely taken out and there was a hole where it laid imbedded before. The vet tech continues to tell me that there was some puss that came out when the doctor removed the stitch so now the incision area was infected. I needed to buy antibiotic medication and topical medicated rinse to clean the area now. The antibiotic is Ceftodixime 100MG for $15.73 and the rinse is Chlorhexidine flush for $13.07. So now I'm out $30 and after 2 visits and insisting the suture be taken out... AND my dog has an infection now. When I brought this up, the vet tech proceeded to tell me that the infection could have been from anything... even from the ant bite he has a few centimeters to the right (which WASN'T infected).

I do not understand why it took 2 visit to remove the very obvious stitch that was still there. I can’t say that leaving the stitch in that much longer caused the infection…. but I can’t say it didn’t either. Shouldn’t that be the job of my vet? To ensure that my pet is well cared for?!

I am very unhappy with the care I am getting from Banfield as this is not the first time I’ve been blindsided by extra charges after coming to an office visit. I mean, why should I have to pay for medication and treatment because of someone else’s mistake?

Every time I take my two dogs to the Banfield, we have horrible customer service. The "pet nurses" are rude beyond belief, no one ever calls to let me know when they are ready, and even when I call and am told what time they will be done, it takes at least an hour of me waiting in the store for them to come out. We have both dogs on their Wellness plans, which apparetnly is a contract that were not informed about, so we are stuck paying for that load of crap for 4 months on 1 dog and 7 months on the other. What a waste. I'd rather pay 400% the money and go to a REAL vet than to take my dogs to Banfield again. THey always try to convince you that things are wrong with your dogs that aren't, and always try to sell you redicutous medications for non-existant problems. HATE THEM!

Been with Banfield for the past 4 years. Had a wonderful vet. Just found out they fired her. She has been the best vet we've ever had. I am so sad about this. We are friends on Facebook, she is such a classy lady and isn't spreading the word around. I've stopped the wellness plans for our 3 dogs & will go where she is once she finds work. There are other reasons, basically the same as listed here! Every person has their own reasons for disliking them but this is the icing on the cake for us. I'm locking in another year for one dog unless I pay $400 to get out of my contract that just renewed.. grrrr.. wish I'd remember this. Had the plan with Dixie for 6 years now.. oh well, live and learn

I have recently adopted a cat from the shelter and was given $30 coupon towards Banfield Pet Hospital & thought I give them a try.

I always do my research for most everything being on the net all the time & love info on things (eg. pet insurances, how to care for my cat, recipes, how to, advises etc.).

I did a review on Banfield and it took me to "Here", Yelp, some other review sites and see nothing but consumer complains... so I got "the idea" of how Banfield really is.

I at first changed my mind and decided to make an appointment with my local vet here (not banfield) but have to cancel due to a family emergency (out of town for 2 weeks). When I came back, I really wanted a physical for my kitty so called Banfield to see if I can "walk in" (I still have the $30coupon; if no "walk in", I won't use them) and they say they take walk in.

Hence I went.

When I was there, sure enough like all the complaints... they try to sell me this and that (my DD even crack a joke on the Kitty needing "Surrrgerrry" in a funny voice) plus the "Wellness plan" that will be the same monthly payment as any "pet insurance" and then stressing that "it is NOT an insurance". Mind you, anything not under "wellness" will be $ extra (but of course).

The vet tech was trying so had to sell me the "wellness" that they told me that day's visit would be $180 plus (since "wellness is $200 plus for the year; the vet tech played it so it is like a huge savings)! 8 — (Thinking I was * of course! What an insult plus turn me right off!)

So I ask her what the basic physical without all the rest of the crap cost, then he sheepishly said $44. I said OK, I'll do just that! They also charge me $3 for a disposal fee for just throwing an"ear swab"from my cat into the trash can (NOT into any"special"container for medical disposal for Christ sake!)! 8 (

I am pissed, yes.

Here forth, I sincerely believed that this Banfield Practice is nothing but a"Money making"scheme thought up by"evil companies"just trying to suck your hard earn money!

So even if you bring your pets in, the Banfield practice WILL try to SELL you everything (from"plans"to drugs & surgeries that your pet MAY NOT NEED, hence endangering their lives plus sucking your $) & anything to mark up their intake $.

I promised myself I would share my more than FAIR reviews on Banfield after my visit. Hey, I did give them A CHANCE to prove the reviews here wrong by spending my $ on them.

*To all consumers:

DO NOT get suck into buying from Banfield"wellness plans"!

Why?

#1) Then *YOU* be STUCK"with them"plus still have to dish out extra $ for so many"uncovered" expenses

My daughter took her Chihuahua puppy to a local Banfield and of course as the proud grandparents of the puppy my husband and I went too. Banfield sells a good game, however when all is said and done, they know absolutely nothing, about true care for a pet, or the pet's family. The vet has never spoken to us when going there. They whisk our little Bella Rose away with a person with a title of "director of Pet Nursing" - and her qualifications are? My poor little Bella was seen 2 times there without incident and then this rude person muzzled her because she said Bella tried to bite her. Additionally, this ignorant employee "the director of pet nursing", said that Bella should not be bred because her temperment is deficient. Furthermore, she brought poor little Bella out with blood dripping down her back leg (this is not an exageration), where apparently they had to draw blood for one of Bella's tests. Ummm well maybe if they didn't take pets from their family to a strange area with all strangers and a very large dog next to her barking non-stop, she wouldn't have tried to snap at someone. They traumatized little Bella. I think I would have been scared and snapped too. Especially if I was being handled by someone who clearly has no patience for scared little puppies. Bella Rose's temperment is so sweet, there is nothing deficient or defective about her. I cannot say the same about the "director of pet nursing though." I believe she was entirely deficient and defective in her handling of small puppiies.
It's interesting to me that Bella goes to the groomers all the time and gets her nails ground and never has a problem being handled.
I registered a complaint with Banfield's complaint line [protected] on 7/29/2010 and was told by a very polite customer service person, that "senior management" would get back to me within a week. It's now a month later and I placed a follow up call a week ago and was again told the same thing. I will probably not live long enough to hear that phone call come back to me from the senior management team. I have asked for them to discontinue my wellness plan for Bella, and I guess I will have to fight about that as well, because they can't even address my present concern.
I feel Banfield is absolutely the worst place to take your four-legged family member. Please don't take your precious puppies to them. They don't really care about your pet or you.

Watch your wallet. Banfield never notifies you to renew your first annual contract, so you may think you are going month to month. Wrong! They renew it automatically and regard each renewal as a new 12-month commitment. Even if you signed the initial contract years ago, they won't let you go without paying through to your next annual renewal date and/or settling any "balance" that you have with them. The definition of balance is the difference between Banfield's wildly inflated list prices for vet services, and the discounted price that one actually pays if one is on one of their plans. Of course, the plan prices are the same as most other vets charge for anyone walking in off the street. I would advise anyone to just find a local vet to have a fee-for-service arrangement with, rather than signing up with this company. Account staf on the 800 number are threatening and belligerent. I agreed to pay the fictitious "balance" just to be done with them, even though they had never written me about such a "balance" before. According to the agent, their policy is not to notify anyone of outstanding balances until they send it to a collections agency. Seriously, he said that! After it was all done, he then refused to provide any confirmation that my account was now closed and would not even provide a name or reference number for our transaction. I will be checking my future credit card statements very closely to avoid getting further ripped off by this company.

I am a customer of Banfield. They prescribed First Shield Trio (flea, tick, mosquitoes). My poor little dog is suffering. I have had dogs for many, many years, taken good care of them, and ALWAYS took them for their shots and exams, teeth cleaning and in general, all their health needs were up to day, so I DO know something. I don't want to be "questioned" on how to apply a flea and tick medicine! This product is the worst I have ever seen! My pup has more fleas now than ever! I gave it a chance by performing the second application the next month, and wow, more fleas, I even found a tick on the poor dog. DON'T BUY THIS PRODUCT! IT WON'T WORK, AND DON'T LET ANYONE TELL YOU DIFFERENT! DON'T LET THEM CONVINCE YOU THAT IS JUST THE WAY FOLKS ARE APPLYING IT OR USING IT (BATHING FOR EXAMPLE). I AM GOING TO CALL BANFIELD, AND IF I HAVE ONE MORE MISTAKE MADE BY THESE PEOPLE, I AM QUITTING THEM ENTIRELY! ( I DO BELIVE I GOT AN EXPERIENCED VET ONCE, AND I DID NOT LIKE HIM!) AGAIN, DON'T BUY IT, AND I WANT MY MONEY BACK, THIS STUFF IS EXPENSIVE! WHERE DO THEY GET THE NERVE TO KEEP SELLING IT!

They killed my 6year old maltese doing a Dental Surgery, I trusted them they never even tried to get her better, they kept telling me she would get better, during this crucell time when something heroic should have been done, but they let a little thing like money stand in the way, They did did something to her during her denta. She has had her teeth cleaned before, and was fine. But they did something to her, and would not try to make it better. I only went there, because this was a low cost dental, and it cost me my beloved pet. I have been telling every one my story and to "Boycott" "Banfield" from Mich., Oregon, Calif. and Az. I hope they close down.

Banfield Hospital at mckellip's and Power Road in Mesa Killed my 6year old maltese due to dental Surgery, She suffered so! they kept telling me she would get better for 2 week's when this was a cruceall time and something should have been done they were totall neglectfull, I will never get over this I am a broken persom because of this and part of my heart is burried with my little Bellabambina. She suffered for the whole month of June 20010. Nothing can be done now, because she died in my arm's. But I am telling every one to boycott Banfield hospital, they let a little thing like money stand in the way of getting her better, I used every avaiable credit I had to try to get her better. One Doctor even told me she wasn;t in pain, and she certainley was. Even when they hydrated her they did it in a hurried way, putting a sack of water under her skin. I think they ruputered someting with that trac tube and poison set in. Yhey werwe so neglectlefull. I hater them for what they did to my beloved pet, I know there are some missspelled word's but I don't care right now. I only care abnout my Dead Pet.

I took my dog to banfield because he was not feeling well. I just wanted him to be checked for a stuffy nose. I had taken him to this same Banfield hospital before and he was seen by a woman vet, which I don't remember her name. My dog, about 6 years ago had a rabies shot that he had a bad response to and started to urinate out his red blood cells. He had become very week and needless to say I spent A LOT of money to make him better. The vet that we would see at that time was not a Banfield employee, she proceeded to tell me that this dsease was caused by the rabies shot and would most likely happen again. She stated that my dog would not have to have a rabies shot every year and I could do it every 3 years!... WHAT? why would I want him to have this shot AT ALL... EVER! Well needless to say I end up at Banfield and they say he is going to have to get a rabies shot... I say No he's not getting a rabies shot and tell them the story... at the front desk... so they put me in a room with my dog and an assistant comes in to ask a bunch of questions that really has nothing to do with why you're even there. So she says he is going to have to have a rabies shot and I say NO he's not having a rabies shot and explain the story to HER... so then the vet comes in and says I'm not going to push the rabies thing today... ok good... did what she needed to do for the reason I was there... so a few months later I have to bring my same dog back for something else... he is seen by a differnet vet which I had been familiar with from my other dog... so again front desk rabies shot... explain the story again... same girl... same dog... so she says it's the law blah blah... if I don't want my kids to be vaccinated and can make it so they are not... why is it I can be forced by a jerky vet to give my dog a vaccination that I don't want him to have... firmly you can see this... this vet says I have BAD news... right off the bat... doesn't introduce himself or anythng... even though I was familiar with him... he had no idea who I was... anyway proceeds to tell me that if I don't allow him to give my dog a rabies shot he cannot treat my dog... so I explain the story to him and he looks at me with this face of disgust... and says OH WELL if you don't get the vaccine I can't treat him... so I say ok then I will go elsewhere... I pick up MY dog and go to walk out and HE SAYS... if you wanlk out that door... I WILL CALL THE COPS ON YOU AND THEY WILL TAKE YOUR DOG AWAY AND EUTHINIZE HIM! WTF?! are you serious right now?... I could NOT believe what I was hearing... he then tells me that it will cost 150.00 for everything he needs to do... I tell him I only have 120.00 he looks at me again with disgust... now the last time I had gone it only cost me 60.00 so I expected about the same and really only took 100.00 for the appt but had to spend ALL of my money... he ended up knocking a few things off the list to make it 120.00 because he KNEW that's how much money I had... he didn't care if my kids were eating that week or not all he cared about was getting that money... you should have seen this guy and how pissed he got each time I stated my opinion... I told him he was a [censored] if you can figure it out and told him I would NOT be returning to that hospital with EITHER of my pets... I was soooooo pissed that I told him to hurry up and do what he had to do so that I could get out of there... I no longer wanted to be there... he bullied me, he harrassed me, and it was all for the mighty dollar... What's the matter were you not meeting your monthly quoter... did they threaten to FIRE you if you didn't bring in a certian amount of MULAH each month... when I stated to him that the other vet didn't make me get the rabies vaccine for him he proceeded to tell me she has since been fired and has charges being brought on her by the state of Mass... HUH? FUNNY the girl at the front desk said she was on MATERNITY LEAVE... what losers... which of you is lying?... you know what I don't even care... I will def be taking MY BUSINESS ELSEWHERE! I don't care what ANY BANFIELD EMPLOYEE HAS TO SAY. and I will be complaining to corporate... over and over until something is done.