Bajaj Allianz Motor Insurance / Worst responce time and complain handeling!
My mail started July 25th Onwards and sent not leas than 7 to 8 times to the Bajaj Allianz Customer care id and continuous followup with Pune based Bajaj Allianz Customer care officers over the call, but i am sorry to say that my request is not processed till date(One month is completed). I have sent my scanned policy papers to transfer my car policy to my name and hypothetical was supposed to be cleared off from the policy papers as its cleared from the registration book and I have been promised many a times that the it will be taken care of in the next 24 hours time, sometimes they say we have told our branch office but they are not responding to us. I need to understand does the transfer of policy, when all the necessary documents are given takes more than a month time. I used to have policy from ICICI Lombard for my previous car and i have changed the policy holders name of the new buyer of my car in just 2 days time. Thats is want we call it as professional people. Just having an IRDA approval and opening a branch office doesn't makes a sense if you are not able to take care of the request from customers.
I want IRDA to take up this issue and process further on this. If required i am ready to sue Bajaj Allianz for such negligence from their end. Let me understand, in this one month time if my car gets lost or i met with an accident then is your Insurance company is going to accept the claim when the policy is on old owners name and registration is on new owners name. I know that your answer is 'NO'. This is going to be my last year with Bajaj Allianz & i am not going to continue my policy from Bajaj Allianz and ensure that i will suggest others too not to go with Bajaj Allianz ever.
Its shame to the Baja Allianz!
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