Bajaj AllianzHorrible service!

A
This review was posted by
a verified customer
Verified customer

Bajaj Allianz is the worst insurance provider. I have not seen such kind of service anywhere. I invested 30,000/- in one of their insurance policies in December 2006. This is April end and I have still not received my policy papers. The person (agent) who submitted my papers is nowhere present. His cell no ([protected]) is not reachable half of the times. Other times, some one answers the phone and says that person is his cousin and is out of station.

As Bajaj Allianz had some tie up with Standard Chartered (and on their recommendation I invested my money), I inquired with them, they asked me to contact Gopi at no. 080-[protected]. Since January 2007, I have been trying to get some help, but the responses I get are so shameless. In January, Gopi said it has already been delivered on my address. When I told him NO. His question was Are you sure? What is this non sense? I am not trying to waste their or my time. I don't have any papers, If something happens to me, will they give me insurance coverage? Then he started saying we are checking out, although it has been delivered. Then they said this is some problem with speed post and you should check this out yourself. After some more time, their response was papers have returned back and we are resending again. In every conversation he says I will call you after some time, but no one responds back. When I still didn't get my papers, I called up again and this time, the response was like I have called first time, he again said the same thing that papers were sent on 18th Jan 07. This is so frustrating. I asked him about some other person's no like his manager's no, he directly denied. Now the situation is such that he never answers my queries, most of the times, phone no is not reachable. When by chance i am able to get line clear, some one else answers and the responses are horrible, nobody is ready to help me. They are not even ready to give me duplicate papers. Don't know what have they done to my money. Irony is, I checked out all the customer care numbers present on their site for the region, not even one of them works.

Responses

  • Sr
    Sreejesh K Apr 29, 2007
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    Verified customer

    I've experienced worst insurance service from bajajallianz. One person came to me introducing him as bajajallianz consultant and ive taken a unit linked plan also.

    After several months i didnt get the documents, then i got the information that he was not a consultant he was from a local multilevel marketing co named "goodway corporation". Thousands of people like him who is nt having irda license is working for bajajallianz. Now i am telling each n everybody who is contacting me dont go for bajaj policies, because they r having tie up with lot of mlm companies like "goodway", "tlc", "rmp", so n so.

    All this mlm co's having thousands of unqualified persons in the market to sell bajaj policies. Lot of them doesn't have any idea about share market or money markets or insurance. So ultimately peoples get cheated by bajajallianz, like me they will join unit linked plans without knowing the allocation percentage or risks n trusting the wrong informations of this mlm persons.

    Expecting bajajallianz to take actions against this and come up with the standards of other pvt insurers who is selling products only thru trained consultants.

    0 Votes
  • Sh
    Shanmugam May 22, 2007
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    Thx amit & sreejesh.. now some of the persons from TLC have come to my office asking me to take some insurance and they are saying that I'll get some royalty...

    Now, i concluded am not going to add my name in their insurance.

    Thx buddy,
    Regds,
    Shan

    0 Votes
  • Ja
    jack May 30, 2007
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    a verified customer
    Verified customer

    Now some of the persons from TLC , RMP have come to my office asking me to take some insurance and they are saying that I'll get some royalty... I need more details about the channel partners of bajai allianz.

    And i like to need the detailed about their network business.

    Thanks,
    jack.

    0 Votes
  • Vi
    VIJAYARAGAVAN K Jun 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Re: Bajaj Allianz

    I trust Bajaj Allianz is good insurance company.But before change my thought ( Bad ) about this you should send the policy for the proposal made with you for three months back and proposal number is :0083743209, Name of the proposer is: KALAIVANI V.

    Regarding this i discussed with Bajaj Allianz and TLC salem in Tamilnadu office and they said which was on the way by two months back. At least they should inform the status.

    Kindly look into this matter and increase my trust about Bajaj Allianz.

    Thanking you,
    With Regards,
    Vijayaragavan.

    0 Votes
  • Su
    sumita singh Jun 27, 2007
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    a verified customer
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    STAND AGAINST BAJAJ ALLIANZ VINDICATED

    Hospital Fire Case
    Insurer told to pay Rs 90 lakh
    Vishal Sharma
    Tribune News Service

    Chandigarh, May 26
    After suffering huge losses in a devastating fire which destroyed their hospital and after battling unscrupulous insurance officials for two years, a Ludhiana-based doctor couple has finally got justice, courtesy the Punjab State Consumer Disputes Redressal Commission.

    The commission has awarded Rs 90 lakh, one of the highest-ever awards at the state-level, as compensation to Sigma Diagnostic Ltd, a Ludhiana-based entity whose director Dr Sumita Singh had moved the commission to get an enhanced claim.

    In the process, a trend has been set for the harried consumers of insurance companies in not succumbing to unprofessional tactics employed by these companies and but to claim their legitimate due.

    Dr Sumita Singh and her ailing husband Dr Amandeep Singh had gone through a harrowing time for two years seeking appropriate claim from insurance company Bajaj Allianz from whom they had purchased various policies to cover any future risk to their assets.

    Now, after the order, they would get nearly Rs 65 lakh (Rs 90 lakh minus Rs 25 lakh which they were earlier forced to accept).

    The case dates back to January 2005 when fire broke out in Sigma Newlife hospital, a unit of Sigma Diagostic Ltd, in Ludhiana. The event was then widely reported in the print and electronic media.

    Following a claim of Rs 1.6 crore by Sigma, their insurers Bajaj Allianz then appointed a surveyor to assess the damages. The surveyor said that the damages were beyond his jurisdiction and a higher-category insurer needed to be appointed.

    At this, Select Surveyors Ltd, a Delhi-based group, was appointed by Bajaj Allianz which carried out an extensive probe and pegged the Sigma Newlife’s losses at nearly Rs 89 lakh. The insurance company found this difficult to digest and appointed a yet another surveyor in gross violation of the Insurance Act.

    The Act states that a third surveyor could only be appointed after due permission from the authority concerned and not suo motu by a insurance company.

    The third surveyor tried to pressurise the doctor couple allegedly threatening a long legal battle and offered them a meagre sum of Rs 25 lakh. Though amazed at the offer, the couple had no choice but to accept given the dire straits they were in. In fact, they did not even have money to pay their electricity bills.

    They signed on the discharge voucher and accepted the amount as their bank with whom their assets were mortgaged was also pressurising them to clear their dues fast.

    Seeing no way out of the mess, they moved the state consumer commission last year. The commission made it clear that Bajaj Allianz’s assertion that the Sigma was a commercial enterprise and not a consumer was ill-founded. It referred to the National Consumer Disputes Redressal Commission’s order stating that an insurance dispute was essentially a consumer dispute.


    EMAIL US

    sigma_hospital @yahoo.co.in

    0 Votes
  • La
    Lalhmingthanga Sep 13, 2007
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    a verified customer
    Verified customer

    I completely agree that Bajaj Allianz is an untrustworthy insurance company. I had taken a unit linked insurance plan and the papers arrived only after three months during which time no insterest was given on the amount. After Receiving the papers , I found that there was an overwriting by the company in my papers due to which my policy was put in a different plan than the one in which I had originally subscribed.

    After contacting them , they told me that they had done the above without my knowledge for my own gain etc etc. Till date , neither the company's agent nor the office has come to explain to me the details although I have called them many times.

    0 Votes
  • Vi
    vigneshwaran.k Oct 03, 2007
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    a verified customer
    Verified customer

    plz in form the feed back.........my policy my tlc no:TLC1193214

    0 Votes
  • Ja
    james chacko Oct 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have faced a similar problem. dad was 'insured' but bajaj refused to reimburse on our medically saying that it would be covered only from the next year!!! Dumb people!!!

    0 Votes
  • Bh
    BHARAT BHARDWAJ Nov 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    M/S Bajaj Allianz Life Insurance Co. Ltd.

    I had initiated for two NEW UNIT GAIN policies of premium Rs. 10000.00 each on february 2007 in Baddi (H.P) through RMP. One of them has been received but the other one with policy no. 039646402 has not been received till date. Continuous reminders to customer care centers have been made but the outcome was just a complaint no. which is 3366090. Result of which is still awaited. In the meantime, ie. after a period of eight months, I got shifted to Delhi at my new address, information of which has already been communicated to them as:

    Bharat Bhardwaj
    BA/108-B
    Janakpuri
    New Delhi - 110058

    Now I wonder how a company of such repute is not taking care of its customers as numerous calls made to their complaint centers are useless, they are not bothering even to acknowledge the complaint made by me through mail to their Chairman Rahul Bajaj .

    0 Votes
  • Ni
    Nitin Raj Nov 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I'm still in doubt whether to join or not... please help us out...

    1. Is allegrovision with bajajallianz?

    2.As promised and stated in the policy, will they give back 50,000 Rs/- in the 4th year if 45,000 Rs/- is invested?

    3.is it safe?

    0 Votes
  • Na
    Narinder Kalia Nov 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz is a big cheater and its employees are Big Lier. I'd a complaint too against a refund of a policy. Some Ms. LAKSHMI HUISAINE is the biggest lier and NOT to be deserve any position in such a Fraud Company I ever seen in my life time. No wonder how big companies are grabbing money by cheating with the help of their employees like Ms. Lakshmi Huisaine.

    0 Votes
  • Di
    dipak das Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    pl. let me know the current position of my account of which the policy number is 0004373133.

    0 Votes
  • Ma
    Mahendran V Jan 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you have all your documents correct, like the payment receipt and other things, it's better to put a case in consumer court. It's an easy way to get your things done. Please consult with a good lawyer also.

    0 Votes
  • Te
    teja Jan 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    private insurance companies means business not customer satisfaction and loyalty.you made a blunder believing in private players when u have LIC at your door step

    0 Votes
  • He
    Hemant D Kulkarni Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz & TLC salem is biggest fraud insurance company andhas cheated me,i paid 2800+500=3300Rs. filled form of insurance and i didnt got insurance papers yet after 3 months ,and the insurance agent has changed his mobile number (9423475645)his name MR.KUSHAL KULKARNI and now cant traced out,where should we go ,file a complaint with police ? please guide me..my mo.no.s 9923977723..this company MUST be punished

    0 Votes
  • Ve
    VEERESH MURTHY Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sirs,

    My sincere thanks to TLC for giving me an opportunity
    to build my and all friends financially as well as
    personality.

    We are doing our sincere efforts to market products
    through TLC and getting good favourable response from
    all the side.

    Now we are facing some problems while getting the
    proposals from some reputed organizations' employees.
    The first problem is - they are asking for receipt
    within 2-3 days whereas we are not getting it now.
    Because of this reason, we are losing maximum
    business.

    Second point is, the time duration for receiving the
    policy/bond is too, i.e. minimum 45-60 days. In my
    case itself till now I have not received the bond to
    show anybody.

    Kindly consider this request and arrange to solve the
    issues favourably in the best interest of the TLC
    Goodwill as well as improving the service to the
    esteemed customers.

    Awaiting your favourable reply soon. Preferably
    regarding temporary receipt.

    Thanking you and assuring our best services at all
    times,

    Yours faithfully,

    veeresha murthy b
    No. 46, 1st floor, 14th cross,
    Mahalakshmi Layout,
    Bangalore - 560 086.
    Mob.No: 9880023739.
    Tel.No: (O) 22109541, 42

    0 Votes
  • Sh
    Shailendra Singh Negi Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Kya New Unit Gain kee 20 varshon kee polishi main
    3 varshik kisht de kar, polishi ko 20 varshon ke
    liye choda ja sakata hai, yani hum 3 varshik kisht
    lagatar de kar baki kisht na dain to bhee kya
    hamari polishi jari rah sakati hai.

    Ish polishi main calcuclation kaishe kee jati hai,
    polishi mature hone par kya labh hota hai

    please yadi aap ek example bhej dain to bahut
    asani hogi.

    Shailendra Singh Negi, Vill-Kundeshwari
    city-kashipur, Uttarakhand
    Mo.-9319994308

    0 Votes
  • Bi
    binod kumar bharatwasi Jan 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want to know about my policy

    0 Votes
  • Ja
    jayant kumar Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had a similar case with bajaj allianz motor insurance. I got my car insured. The papers never came. The agent was unreachable. After calling up their office 2-3 times, i got the papers delivered.

    And then i had to literally fight with them for the freebies that they had promised with the insurance - service coupons, etc.

    The branch office denied my claims to the freebies the agent had offered. And then i called up the head office in pune. Mailed them. And finally after numerous phone calls, i got some coupons.

    No more insurance from bajaj allianz for me.

    0 Votes
  • Si
    Sindhu Ajith Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz is a big cheater. Really bad experience from the agents and the customer service. I urge people to stay away from this insurance company.

    0 Votes
  • Mu
    Murugan Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I went through all the complaints about Bajaj Allianz. What I understand from the complaints is a lack of knowledge from the customer side about the product they are interested. Of course, a few incidents from the staff working at Bajaj Allianz are not simply ignored.

    But from my personal experience with the Bajaj Allianz, this is the first best insurance company among all the private insurance company. I am not an agent for Bajaj Allianz insurance. I have insured more than 25 policies for different people from Bajaj Allianz through RMP. All of them are satisfied with the service. Even there was a pen slip error, I have learned how to settle the problem through the relevant channel.

    Anybody need any help, please feel free to send mail to my email ID : [email protected]

    Thanks

    Sincerely
    Murugan

    0 Votes
  • Gi
    Girish Jun 16, 2008
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    a verified customer
    Verified customer

    Damn Cheaters.. I had paid 5000/- recorded my address in that Form everything.. Thats it. Cheaters. The person who gave the number not picking up the call nor responding.. Murthy Name i think number is 9341156224

    Could anyone take action about this???

    0 Votes
  • Gi
    Girish Jun 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Agency name is TLC or something.. I dint get the refund also.. Man, we the educated only got cheated and how about the illitrate.. Someone has to do something for this..

    0 Votes
  • Sy
    Syed Mahtab Rizvi Aug 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir / Madam,

    I was working with Bajaj Allianz Life Insurance Co. Ltd from 1st August 2006 to 31st March 2007 and i have left the job with one month notice as per the company's rules.

    Till date they have not given me my form - 16 and due to that i am not able to file my income tax and now i will be penalised for Rs.5, 000/- under section 271 F of Income Tax Act. Kindly let me know who will be responsible if i penalised.

    I have followed with lots of mails to-
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]

    but they are not responding and accounts department is also not reponding as i am not a employee of the company.

    Please let me know what i can do in this matter??

    0 Votes
  • Ja
    jafer ali Aug 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir i am waiting for last 7 month, my brother akbar basha file not open still now. TLC NO: 1750166. Please give replay

    0 Votes
  • Sa
    Sanjay R.Brahmbhatt Sep 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    yes. Bajaj Allianz is the worst insurance provider.There is no comunication between sub branches to main branches.sub branches only for money collection.they will never listen you complain.and also head office not responding right way.in my goup 7 policy document not delivrd after 2 years.very poor service.i m filling i have lost my money.

    0 Votes
  • Sa
    sandeep Sep 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear All,
    I have worst experience with Bajaj Allianz, I had enrolled for policy ( Policy no. 0102850476) 3 months back, but still I did not get any policy document but they are deducting premium every month from my account through ECS. Bajaj Allianz sucks. If I call there toll free number they don't respond properly.I am really fedup with the service of the Bajaj Allianz .
    I advise all the new people who want to enroll with Bajaj allianz not to go for it. If they there is so much delay in issuing policy imagine what will happen when you apply for the claim. Insurance is not only the investment, it is protection that you give to yourself and your family from unfortunate situations. Don't make your family suffer later because of poor service and negligence of the Bajaj Allianz.
    I have heard lot of such incidents from customers of Bajaj Allianz and lot of people are unhappy.

    Regards
    Sandeep

    0 Votes
  • Re
    Rekha Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    A person from TLC group asked me to join this company and i join this company by taking policy New family gain on 24-09-2008. I Gave him The DD for Rs. 5000/- to him but immediately he asked me to give the challen of the DD. when i asked him the reason he said, if i give that challen in TLC they give me a free application worth Rs. 2/- But still i have a doubt why he took the challen from me. When i asked him do i also should pay Rs. 2/- in future. he said no. its free for you.

    I don't know what is going on. till 20 days he kept contact with me but now a days he is not calling me. what is the reason. I received the id card from TLC and not received the Policy as it is not completed 30 days.

    After reading all the comments above i am feeling afraid. Pls. help me what can i do. my mail id is [email protected]

    0 Votes
  • Sa
    sanjay Bora Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sir My didi Mrs Lata Joshi code No 100484233 at Pithoragarh (UK) is an agent with bajaj allianze. Through didi Mrs Maya Joshi had taken a policy named Unit gain & gold during Mar 08. But the commission of my didi is still awaited. Please post your comments on ibid e mail at the earliest.

    0 Votes
  • Ha
    HANUMANTHAPPA Oct 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir

    please give the information about TLC commissoin in bajaj alliannz

    0 Votes
  • Ja
    Jaideep Y Dashputre Nov 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have invested in nov'2006 Rs.10000/- under new unit gain policy. The allocation rate is extremely low (just 28.5) but it was not cleared by an agent . I cannot expect such fraud from this company.

    0 Votes
  • Ra
    rahamath Dec 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi friends
    i saw an adevertisment about bajaj allianz and contacted that person he told me abt ths policy am very confused abt ths.am in the condtion wht to do
    plz help me in fndng the answr
    is this safe to invest in bajaj"family gain policy?
    can i have direct relationship with the company wtht any agents, i mnt only with the reputed agents, in whm i can trust!
    how muuch should i have to pay fr each premium?
    explain be abt the policy?
    wht is the surity fr my money?

    note am very need of money so a five thosnd also realy mean to me so plzzzzzzzzzzzz help me if u hve heart


    thanking you
    with confusion
    v.rahamathullah

    0 Votes
  • Ar
    arunachalam Dec 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I totally agree with you,

    Hi,

    Before two months I have taken a policy with the bajaj allianze life insurance.
    Till now I didn't get the policy documents. I talked to the customer helpline
    and got my policy no.

    I am from chennai and I called to the chennai corporate office and they didn't give
    proper response [ 044-30682023, 044-30682036 ] and they have given one person name and
    told me he is a relationship manager [ his number is : +91994013556 ].But he is also useless
    and didn't help me.


    So the issues are,

    1. I didn't get my policy documents

    2. The person called me and he has given the following commitments to make me
    to take the policy, Later I came to know he is a agent


    1. I will get the rs. 4, 00, 000 death benefit for free if I
    take this policy.

    2. I will get the rs. 3000 worth L.G DVD player with my policy
    documents [ But when I talked with the corporate office they told me I
    will receive only the policy documents ]. But even I didn't receive that also.

    And it seems the bajaj allianze life insurance is doing lot of fraud to make the people
    to take this policy. I request you to careful about this fraud people.

    Regards

    Arunachalam.

    0 Votes
  • Na
    NaolembaMeetei Jan 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    BAJAJ ALLIANZ SHOUL NOT JOIN ONE OF THEIR AUTHORITY COME TO MANIPUR FOR AN INVESTIGATION FOR A DEATH CLAIM OF MY ELDER BROTHER, AFTER INVESTIGATION HE SAID GIVE HIM Rs.15000/ SO THAT HE WILL HELP US TO GET 100% OTHERWISE HE WON'T TELL THE TRUTH

    0 Votes
  • Na
    NaolembaMeetei Jan 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    BAJAJ ALLIANZ IS CHEATER

    0 Votes
  • Ra
    rajeevsahu Apr 13, 2009

    I had a similar case with bajaj allianz insurance. Agent is saying a new plan Which is
    5000+500 =5500Rps to Bajaj Allianz & TLC salem. after 20 yerar they will give nearly pay 15lkhs is it possible but Everybody is very interest about this plan and they are ready to join nearly 100 members please help me if they will do any fraud whole the team will lose before that please intimate me if it is any fraud cases they will serve.


    Sreekanth.G
    Banglore
    Mb no 9916376638

    0 Votes
  • As
    asteroid May 02, 2009

    Bajajallianz are big cheats and liars . Never make the mistake of taking ANY policies from this company as from the bottom to the top they are all the same- they try to swindle you and pass the buck to you finally. Please go to mouthshut.com to hear about this inefficient and unreliable bunch of incompetent rogues.

    0 Votes
  • Ra
    Rav1184 Aug 26, 2009

    The worst experience I have ever had. I have been after these guys for more than two months just to endorse my Policy for motor insurance in Karnal. Agent Mohit asks for more money in bribe and says he handed over documents to Bajaj Office. Employee Sunil Baveja says they haven't received and fired Mohit months ago. Employees say they are not responsible for anything. I handed over all documents thrice andeven directly to their office. Nobody picks up the phone..mobile or landline. Some of them have shut down their numbers. I wonder what legal action could be taken. It has become so ugly.
    Definitely no more insurance or anything with Bajaj Allianz.

    0 Votes
  • Pr
    Preetham.C.N Sep 07, 2009

    I agree this,
    as i have faced lot of problems to pay my bill..
    once i had got a call from their representative saying that i have to pay my premium of tlc which is due in another two weeks.
    when i asked her whether i can pay it online she gave me a customer care number and asked me to call them and find out the details
    and now i have been calling them from 20 days and i am unable to reach
    when i finally got hold of a guy in the customer care
    he asked me to call to a different number as i had to pay it in bajaj allianz office and he doesn't know those details
    and i had called up to that toll free number which he gave me and then the Voice reply told me that their representative will call me in a day and its almost one week now and i am yet to receive the call from them

    0 Votes
  • Cl
    Clerison Oct 10, 2009

    We deposited 1 lakh per year for three years and we are informed that you would be given 7 lakh after you pay the last 1 lakh. But still no information from Bajaj allianz the agent is telling that you do not claim money now because you will get very less. Two years have passed since we paid the last due. We are in need of money and now we are ready to accept whatever they give. What should we do to get the money back from them. Can anybody tell me the procedure to get my money.

    0 Votes

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