Bajaj AllianzHorrible service!

A
This review was posted by
a verified customer
Verified customer

Bajaj Allianz is the worst insurance provider. I have not seen such kind of service anywhere. I invested 30,000/- in one of their insurance policies in December 2006. This is April end and I have still not received my policy papers. The person (agent) who submitted my papers is nowhere present. His cell no ([protected]) is not reachable half of the times. Other times, some one answers the phone and says that person is his cousin and is out of station.

As Bajaj Allianz had some tie up with Standard Chartered (and on their recommendation I invested my money), I inquired with them, they asked me to contact Gopi at no. 080-[protected]. Since January 2007, I have been trying to get some help, but the responses I get are so shameless. In January, Gopi said it has already been delivered on my address. When I told him NO. His question was Are you sure? What is this non sense? I am not trying to waste their or my time. I don't have any papers, If something happens to me, will they give me insurance coverage? Then he started saying we are checking out, although it has been delivered. Then they said this is some problem with speed post and you should check this out yourself. After some more time, their response was papers have returned back and we are resending again. In every conversation he says I will call you after some time, but no one responds back. When I still didn't get my papers, I called up again and this time, the response was like I have called first time, he again said the same thing that papers were sent on 18th Jan 07. This is so frustrating. I asked him about some other person's no like his manager's no, he directly denied. Now the situation is such that he never answers my queries, most of the times, phone no is not reachable. When by chance i am able to get line clear, some one else answers and the responses are horrible, nobody is ready to help me. They are not even ready to give me duplicate papers. Don't know what have they done to my money. Irony is, I checked out all the customer care numbers present on their site for the region, not even one of them works.

Responses

  • Ba
    Bajaj Allianz Sep 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Dear Customer,

    We request you to mail us your contact no & policy details on [email protected]
    We will be connecting with you on priority to better understand and address your concern.

    Yours sincerely,
    Bajaj Allianz
    Life Insurance

    0 Votes
  • Hs
    HS20 Sep 17, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have one policy in TLC-Bajaj Allianze i have paid two premium. now i want to cancel my policy and return back my money. If it is possible? then what is the procedure?

    0 Votes
  • La
    lakshmi g Jun 16, 2012

    pls dont trust bajaj allianz... As a employee of bajaj i am telling this... Lakshmi

    0 Votes
  • Vi
    Vinod Asalkar Aug 12, 2011

    My name is Vinod Asalkar.
    My Policy No: [protected] and Plan is New Family Gain.
    I am from Parbhani, Dist Parbhani Maharashtra.

    My Agent Name is Maneesha Sharma, Parbhani Maharashtra. I don't know agent code.

    My Policy started on 28/10/2006.
    I have paid three premiums and my agent told me that there is no need to pay more.

    From April 2011 I have started to contact my agent to get the status of my policy.
    She failed to tell even my policy no. and my policy status as she left the work at that time.

    So I contacted Bajaj Allianz on their customer care number [protected]) and email ID ([email protected]).
    No one has replied me.

    Today I got a letter saying that "Your Policy has Terminated" and a cheque with not even 10% amount of paid to my total premiums.

    Can anyone tell me what is happening to my policy and why?

    Thanks
    Vinod Asalkar
    +91 [protected]

    0 Votes
  • Di
    Dilip Kumar001 May 28, 2011
    This comment was posted by
    a verified customer
    Verified customer

    To,
    The Manager,
    Bajaj Allianz Life Insurance Co.Ltd.
    4th floor, Arihant Complex, Nagar Nigam Road,
    Sigra, Varanasi- 221010
    Dear Sir,
    Subject : In-operative policy no. [protected] assured in the name of Miss Nandini
    Girdhani & pol. holder Dilip Kumar.
    The above policy was commenced on 28.12.2006 & the last payment made on 28.09.2007. The further premium could not be paid as no one could locate the details in your office inspite of several visits.
    Kindly let me have details of the premium due to the continue policy. If the same is not possible kindly refund my deposits with applicable interest within a one month on receipt of this letter, otherwise I shall we compelled to go into the shelter of consumer forum or concerning court for which you will be wholly responsible for all kinds of losses & consequences, please note it carefully.

    Kindly acknowledge receipt.
    Thanking You. Yours Faithfully,


    (Dilip Kumar)
    Policy Holder
    EB-272 Badi Gaiby
    Mehmoorganj, Varanasi
    (U.P.) Pin - 221010
    Mb.-+[protected]
    Phone-[protected]
    [email protected]

    0 Votes
  • Kp
    K P Shylaja M Nair Feb 22, 2011
    This comment was posted by
    a verified customer
    Verified customer

    horrible servise, i've taken totally 3 policies but now i deeply regret... im talking abt the kerala, calicut, cherooty road branch... my policy no. [protected], u can call me to find details, my landline no. [protected]...

    0 Votes
  • Pa
    parminder Singh parry May 20, 2010

    iski to main - - - - - - - - chod dunga

    0 Votes
  • Pa
    parminder Singh parry May 20, 2010

    Bajaj Allianz is a chodu company in insurance sector

    0 Votes
  • Ja
    jayaram Jan 16, 2010

    Ha, Ha Ha, Bajaj allianz manager Jeethendra and advisor Mrs. Sujatha have themselves agreed that, they have not understand the Bajaj allianz terms properly not even 30% they say.

    0 Votes
  • Ko
    Kochi Guy Dec 09, 2009

    I 'm abraod, while i was in kochi I had applied for insurance with bajaj allianz ...but it got rejected ...dont know the exact reason. for the refund ...they send a document it is rejected, we are following up for many months they said all vague reason s like manager out of town, already send to your bank etc etc...then finally ...they said i hav to go and sign one document i did that on my last visit ...now they saychq is already collected from J. Nagar branch in banalore( head office) and gave some chq no's what to do ...any idea? [email protected] +[protected]

    0 Votes
  • Cl
    Clerison Oct 10, 2009

    We deposited 1 lakh per year for three years and we are informed that you would be given 7 lakh after you pay the last 1 lakh. But still no information from Bajaj allianz the agent is telling that you do not claim money now because you will get very less. Two years have passed since we paid the last due. We are in need of money and now we are ready to accept whatever they give. What should we do to get the money back from them. Can anybody tell me the procedure to get my money.

    0 Votes
  • Pr
    Preetham.C.N Sep 07, 2009

    I agree this,
    as i have faced lot of problems to pay my bill..
    once i had got a call from their representative saying that i have to pay my premium of tlc which is due in another two weeks.
    when i asked her whether i can pay it online she gave me a customer care number and asked me to call them and find out the details
    and now i have been calling them from 20 days and i am unable to reach
    when i finally got hold of a guy in the customer care
    he asked me to call to a different number as i had to pay it in bajaj allianz office and he doesn't know those details
    and i had called up to that toll free number which he gave me and then the Voice reply told me that their representative will call me in a day and its almost one week now and i am yet to receive the call from them

    0 Votes
  • Ra
    Rav1184 Aug 26, 2009

    The worst experience I have ever had. I have been after these guys for more than two months just to endorse my Policy for motor insurance in Karnal. Agent Mohit asks for more money in bribe and says he handed over documents to Bajaj Office. Employee Sunil Baveja says they haven't received and fired Mohit months ago. Employees say they are not responsible for anything. I handed over all documents thrice andeven directly to their office. Nobody picks up the phone..mobile or landline. Some of them have shut down their numbers. I wonder what legal action could be taken. It has become so ugly.
    Definitely no more insurance or anything with Bajaj Allianz.

    0 Votes
  • As
    asteroid May 02, 2009

    Bajajallianz are big cheats and liars . Never make the mistake of taking ANY policies from this company as from the bottom to the top they are all the same- they try to swindle you and pass the buck to you finally. Please go to mouthshut.com to hear about this inefficient and unreliable bunch of incompetent rogues.

    0 Votes
  • Ra
    rajeevsahu Apr 13, 2009

    I had a similar case with bajaj allianz insurance. Agent is saying a new plan Which is
    5000+500 =5500Rps to Bajaj Allianz & TLC salem. after 20 yerar they will give nearly pay 15lkhs is it possible but Everybody is very interest about this plan and they are ready to join nearly 100 members please help me if they will do any fraud whole the team will lose before that please intimate me if it is any fraud cases they will serve.


    Sreekanth.G
    Banglore
    Mb no [protected]

    0 Votes
  • Na
    NaolembaMeetei Jan 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    BAJAJ ALLIANZ IS CHEATER

    0 Votes
  • Na
    NaolembaMeetei Jan 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    BAJAJ ALLIANZ SHOUL NOT JOIN ONE OF THEIR AUTHORITY COME TO MANIPUR FOR AN INVESTIGATION FOR A DEATH CLAIM OF MY ELDER BROTHER, AFTER INVESTIGATION HE SAID GIVE HIM Rs.15000/ SO THAT HE WILL HELP US TO GET 100% OTHERWISE HE WON'T TELL THE TRUTH

    0 Votes
  • Ar
    arunachalam Dec 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I totally agree with you,

    Hi,

    Before two months I have taken a policy with the bajaj allianze life insurance.
    Till now I didn't get the policy documents. I talked to the customer helpline
    and got my policy no.

    I am from chennai and I called to the chennai corporate office and they didn't give
    proper response [ 044-[protected], 044-[protected] ] and they have given one person name and
    told me he is a relationship manager [ his number is : +[protected] ].But he is also useless
    and didn't help me.


    So the issues are,

    1. I didn't get my policy documents

    2. The person called me and he has given the following commitments to make me
    to take the policy, Later I came to know he is a agent


    1. I will get the rs. 4, 00, 000 death benefit for free if I
    take this policy.

    2. I will get the rs. 3000 worth L.G DVD player with my policy
    documents [ But when I talked with the corporate office they told me I
    will receive only the policy documents ]. But even I didn't receive that also.

    And it seems the bajaj allianze life insurance is doing lot of fraud to make the people
    to take this policy. I request you to careful about this fraud people.

    Regards

    Arunachalam.

    0 Votes
  • Ra
    rahamath Dec 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi friends
    i saw an adevertisment about bajaj allianz and contacted that person he told me abt ths policy am very confused abt ths.am in the condtion wht to do
    plz help me in fndng the answr
    is this safe to invest in bajaj"family gain policy?
    can i have direct relationship with the company wtht any agents, i mnt only with the reputed agents, in whm i can trust!
    how muuch should i have to pay fr each premium?
    explain be abt the policy?
    wht is the surity fr my money?

    note am very need of money so a five thosnd also realy mean to me so plzzzzzzzzzzzz help me if u hve heart


    thanking you
    with confusion
    v.rahamathullah

    0 Votes
  • Ja
    Jaideep Y Dashputre Nov 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have invested in nov'2006 Rs.10000/- under new unit gain policy. The allocation rate is extremely low (just 28.5) but it was not cleared by an agent . I cannot expect such fraud from this company.

    0 Votes
  • Ha
    HANUMANTHAPPA Oct 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir

    please give the information about TLC commissoin in bajaj alliannz

    0 Votes
  • Sa
    sanjay Bora Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sir My didi Mrs Lata Joshi code No [protected] at Pithoragarh (UK) is an agent with bajaj allianze. Through didi Mrs Maya Joshi had taken a policy named Unit gain & gold during Mar 08. But the commission of my didi is still awaited. Please post your comments on ibid e mail at the earliest.

    0 Votes
  • Re
    Rekha Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    A person from TLC group asked me to join this company and i join this company by taking policy New family gain on 24-09-2008. I Gave him The DD for Rs. 5000/- to him but immediately he asked me to give the challen of the DD. when i asked him the reason he said, if i give that challen in TLC they give me a free application worth Rs. 2/- But still i have a doubt why he took the challen from me. When i asked him do i also should pay Rs. 2/- in future. he said no. its free for you.

    I don't know what is going on. till 20 days he kept contact with me but now a days he is not calling me. what is the reason. I received the id card from TLC and not received the Policy as it is not completed 30 days.

    After reading all the comments above i am feeling afraid. Pls. help me what can i do. my mail id is [email protected]

    0 Votes
  • Sa
    sandeep Sep 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear All,
    I have worst experience with Bajaj Allianz, I had enrolled for policy ( Policy no. [protected]) 3 months back, but still I did not get any policy document but they are deducting premium every month from my account through ECS. Bajaj Allianz sucks. If I call there toll free number they don't respond properly.I am really fedup with the service of the Bajaj Allianz .
    I advise all the new people who want to enroll with Bajaj allianz not to go for it. If they there is so much delay in issuing policy imagine what will happen when you apply for the claim. Insurance is not only the investment, it is protection that you give to yourself and your family from unfortunate situations. Don't make your family suffer later because of poor service and negligence of the Bajaj Allianz.
    I have heard lot of such incidents from customers of Bajaj Allianz and lot of people are unhappy.

    Regards
    Sandeep

    0 Votes
  • Sa
    Sanjay R.Brahmbhatt Sep 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    yes. Bajaj Allianz is the worst insurance provider.There is no comunication between sub branches to main branches.sub branches only for money collection.they will never listen you complain.and also head office not responding right way.in my goup 7 policy document not delivrd after 2 years.very poor service.i m filling i have lost my money.

    0 Votes
  • Ja
    jafer ali Aug 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir i am waiting for last 7 month, my brother akbar basha file not open still now. TLC NO: 1750166. Please give replay

    0 Votes
  • Sy
    Syed Mahtab Rizvi Aug 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir / Madam,

    I was working with Bajaj Allianz Life Insurance Co. Ltd from 1st August 2006 to 31st March 2007 and i have left the job with one month notice as per the company's rules.

    Till date they have not given me my form - 16 and due to that i am not able to file my income tax and now i will be penalised for Rs.5, 000/- under section 271 F of Income Tax Act. Kindly let me know who will be responsible if i penalised.

    I have followed with lots of mails to-
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]
    [email protected]

    but they are not responding and accounts department is also not reponding as i am not a employee of the company.

    Please let me know what i can do in this matter??

    0 Votes
  • Gi
    Girish Jun 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Agency name is TLC or something.. I dint get the refund also.. Man, we the educated only got cheated and how about the illitrate.. Someone has to do something for this..

    0 Votes
  • Gi
    Girish Jun 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Damn Cheaters.. I had paid 5000/- recorded my address in that Form everything.. Thats it. Cheaters. The person who gave the number not picking up the call nor responding.. Murthy Name i think number is [protected]

    Could anyone take action about this???

    0 Votes
  • Mu
    Murugan Apr 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I went through all the complaints about Bajaj Allianz. What I understand from the complaints is a lack of knowledge from the customer side about the product they are interested. Of course, a few incidents from the staff working at Bajaj Allianz are not simply ignored.

    But from my personal experience with the Bajaj Allianz, this is the first best insurance company among all the private insurance company. I am not an agent for Bajaj Allianz insurance. I have insured more than 25 policies for different people from Bajaj Allianz through RMP. All of them are satisfied with the service. Even there was a pen slip error, I have learned how to settle the problem through the relevant channel.

    Anybody need any help, please feel free to send mail to my email ID : [email protected]

    Thanks

    Sincerely
    Murugan

    0 Votes
  • Si
    Sindhu Ajith Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz is a big cheater. Really bad experience from the agents and the customer service. I urge people to stay away from this insurance company.

    0 Votes
  • Ja
    jayant kumar Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had a similar case with bajaj allianz motor insurance. I got my car insured. The papers never came. The agent was unreachable. After calling up their office 2-3 times, i got the papers delivered.

    And then i had to literally fight with them for the freebies that they had promised with the insurance - service coupons, etc.

    The branch office denied my claims to the freebies the agent had offered. And then i called up the head office in pune. Mailed them. And finally after numerous phone calls, i got some coupons.

    No more insurance from bajaj allianz for me.

    0 Votes
  • Bi
    binod kumar bharatwasi Jan 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want to know about my policy

    0 Votes
  • Sh
    Shailendra Singh Negi Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Kya New Unit Gain kee 20 varshon kee polishi main
    3 varshik kisht de kar, polishi ko 20 varshon ke
    liye choda ja sakata hai, yani hum 3 varshik kisht
    lagatar de kar baki kisht na dain to bhee kya
    hamari polishi jari rah sakati hai.

    Ish polishi main calcuclation kaishe kee jati hai,
    polishi mature hone par kya labh hota hai

    please yadi aap ek example bhej dain to bahut
    asani hogi.

    Shailendra Singh Negi, Vill-Kundeshwari
    city-kashipur, Uttarakhand
    Mo.-[protected]

    0 Votes
  • Ve
    VEERESH MURTHY Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sirs,

    My sincere thanks to TLC for giving me an opportunity
    to build my and all friends financially as well as
    personality.

    We are doing our sincere efforts to market products
    through TLC and getting good favourable response from
    all the side.

    Now we are facing some problems while getting the
    proposals from some reputed organizations' employees.
    The first problem is - they are asking for receipt
    within 2-3 days whereas we are not getting it now.
    Because of this reason, we are losing maximum
    business.

    Second point is, the time duration for receiving the
    policy/bond is too, i.e. minimum 45-60 days. In my
    case itself till now I have not received the bond to
    show anybody.

    Kindly consider this request and arrange to solve the
    issues favourably in the best interest of the TLC
    Goodwill as well as improving the service to the
    esteemed customers.

    Awaiting your favourable reply soon. Preferably
    regarding temporary receipt.

    Thanking you and assuring our best services at all
    times,

    Yours faithfully,

    veeresha murthy b
    No. 46, 1st floor, 14th cross,
    Mahalakshmi Layout,
    Bangalore - 560 086.
    Mob.No: [protected].
    Tel.No: (O) [protected], 42

    0 Votes
  • He
    Hemant D Kulkarni Jan 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz & TLC salem is biggest fraud insurance company andhas cheated me,i paid 2800+500=3300Rs. filled form of insurance and i didnt got insurance papers yet after 3 months ,and the insurance agent has changed his mobile number ([protected])his name MR.KUSHAL KULKARNI and now cant traced out,where should we go ,file a complaint with police ? please guide me..my mo.no.s [protected]..this company MUST be punished

    0 Votes
  • Te
    teja Jan 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    private insurance companies means business not customer satisfaction and loyalty.you made a blunder believing in private players when u have LIC at your door step

    0 Votes
  • Ma
    Mahendran V Jan 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you have all your documents correct, like the payment receipt and other things, it's better to put a case in consumer court. It's an easy way to get your things done. Please consult with a good lawyer also.

    0 Votes
  • Di
    dipak das Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    pl. let me know the current position of my account of which the policy number is [protected].

    0 Votes
  • Na
    Narinder Kalia Nov 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Bajaj Allianz is a big cheater and its employees are Big Lier. I'd a complaint too against a refund of a policy. Some Ms. LAKSHMI HUISAINE is the biggest lier and NOT to be deserve any position in such a Fraud Company I ever seen in my life time. No wonder how big companies are grabbing money by cheating with the help of their employees like Ms. Lakshmi Huisaine.

    0 Votes

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