Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Babies R Us / Lost Christmas pictures

Westminster, CA, United States Review updated:
Contact information:

We spent well over an hour at the photo studio, most of which was picking out which photo package, which shots, which boarders, which sizes, which backgrounds, etc. etc. AND ALL THIS INFORMATION WAS LOST! They said their printer malfunctioned, and somehow the information was not saved. They didn't call us, just waited until we arrived to pick up the pictures. We paid $119, and got and invitiation to spend another hour answering all the above questions.

None of the above inconvience includes the challenge of dressing up a 2 year old, keeping them from getting dirty all the way to the store, then waiting for 30 minutes before the first camera snap.

Very unprofessional!


Sort by: UpDate | Rating
  5th of Feb, 2008
Agree Disagree 0 Votes
Babies R Us doesn't operate a photo studio. Another, unrelated company operates a photo studio in their store. While unfortunate, this problem happens at many professional studios. People are only human after all, and technology is far from perfect.
  27th of Oct, 2008
Agree Disagree 0 Votes
Kiddie Kandids is a completely seperate business than Babies R Us. Maybe next time you should get your facts straight before letting everyone on the web know how ignorant you are.
  1st of Mar, 2009
Agree Disagree 0 Votes
Wow you were only in the studio for an hour during the christmas rush and you are complaining why?!!?!

Post your comment

Babies Babies "R" Us
Customer Care Service
Overall Satisfaction Rating

34 Reviews
Shop 186 Westfield Shoppingtown Benjamin Way Belconnen ACT
View Full Information

Reply to