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Babies R Us / Lost Christmas pictures

1 Westminster, CA, United States Review updated:
Contact information:

We spent well over an hour at the photo studio, most of which was picking out which photo package, which shots, which boarders, which sizes, which backgrounds, etc. etc. AND ALL THIS INFORMATION WAS LOST! They said their printer malfunctioned, and somehow the information was not saved. They didn't call us, just waited until we arrived to pick up the pictures. We paid $119, and got and invitiation to spend another hour answering all the above questions.

None of the above inconvience includes the challenge of dressing up a 2 year old, keeping them from getting dirty all the way to the store, then waiting for 30 minutes before the first camera snap.

Very unprofessional!

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Comments

  • Re
      5th of Feb, 2008
    0 Votes

    Babies R Us doesn't operate a photo studio. Another, unrelated company operates a photo studio in their store. While unfortunate, this problem happens at many professional studios. People are only human after all, and technology is far from perfect.

  • Ro
      27th of Oct, 2008
    0 Votes

    Kiddie Kandids is a completely seperate business than Babies R Us. Maybe next time you should get your facts straight before letting everyone on the web know how ignorant you are.

  • Jo
      1st of Mar, 2009
    0 Votes

    Wow you were only in the studio for an hour during the christmas rush and you are complaining why?!!?!

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