The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / duplicate

1 DUBAI, United Arab Emirates
Contact information:

I had ordered a versace gold diamond perfume and when I received the delivery worth 158 aed I got a fake perfume which was already opened inside the packet and I was not aware when I opened the packet I realized they cheated me I called the customer service after three days they send some one to collect it and said they will refund or replace it so they gave me a tracking no paper it was nearly 15 day of follow up which was disgusting over the telephone conversation some how I managed to get my money back in form of coupon via my mail they said I could place n order again n I shall not be charged but when I open the web site some how I could not only order one I had to make some more order and than it was excepted I was again cheated by 54 aed extra they are fraud people, the mercator service said I would not be charged but still I paid as I feared I would also loss my 138 aed. All I would said they only have cheated me never will want to order anything again n warn u al please souq is better than awok, I have landed paying 138 plus 54 aed imagine small salaried people like us its big amount

Nov 23, 2016

Post your comment