AT&T / refund of security deposit
On feb 12, 2010 I bought the iphone 3gs and had to put a security deposit of $500 down and was told I would receive it back in 6months. After 6months I called at&t and was told no it takes 9months. Ok fine I waited the 9months and still nothing so I call again and was told no it actually takes a year from when I got the phone. Ok fine I can understand that I called them again just to make sure that it was just gonna take a year and when I called again I was told that no because I had a few suspensions on my acct it takes a year from the last suspension. From all the times that I called not 1 of those incompetent reps had ever told me that. I tried filing a complaint and kept getting the runaround like they always do to their customers. I was given 3 diff corporate addresses and was never provided a corporate number. So now they are saying that I will not receive my refund until june 2011 which is very unacceptable I will fight this to the very end I want my money back no later then feb 2011. At&t is the worst carrier ever I wish I had read about them before I signed up with them. Please people be aware of them they really are the worst they dont care about their customers and the reps do not know anything I am always being told something different everytime I call them.
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