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Asda Home Delivery / Xmas Turkey

1 Ipswich, England, Suffolk, United Kingdom Review updated:

Ordered my turkey with my home delivery. Ordered one at approximately £25 but when I was unpacking the shopping found the one sent was £39 !! No way can I afford that for a Turkey so rang the helpline who were useless. They say if I don;t want it I have to take it back to the store, a round trip of 30 miles . It's their mistake they should put it right but they won't refund the difference between £25 I authorised and the £39 they have taken or send out a replacement. If I could get to the shop I wouldn't have home delivery in the first place. Went through all of this with the store concerned as well but they were just as unhelpful. Guess it's back to Tesco from now on.

Je
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Comments

  • Ha
      27th of Dec, 2013
    0 Votes

    Just Taken a turkey back to ASDA in Chorley it was a Bronze which was tasteless and tough so got my money back plus the same value again under the 100% guarantee which is good except it spoilt our christmas dinner.

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