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Aramex Internationalshipment to saudi arabia (awb no. [protected])

Dear Sir,

The tracking status of my shipment No. [protected] has not been changed since last two day. It still showing that the shipment "Departed Riyadh Operations facility".

I have called today the customer service in Saudi Arabia, they informed me that my shipment now is in Khobar Aramex Office but still not sorted. I have visited also today Khobar Aramex Office and they told me that they can not deliver the shipment as the shipment still not sorted.

I can understand/accept this excuse at all. How they need two days or more to sort shipment.

Please look into the matter and help me to have my shipment ready ASAP.

Regards,

Zaki Al-Sayed

Za
Dec 12, 2018

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