We are in Northeast, ASC purchased our mortgage from New Century. It been a down hill ride ever since. Attempting to Change our Homeowners Insurance, Purchasing Flood insurance at twice the cost to us, when we were already covered. ASC took the money right from our Escrow account to pay the second Flood Insurance policy. Then attempted to tell us that our payment will increase for the lack of a % in our escrow, after ASC took $1600 for Flood Insurance that we had already paid for. We had to fight to have the MONEY put back and the second Flood Insurance policy cancaled. Paper work sent over, over & over again by our insurance company stating that our home was covered in the amount that was stated by ASC. Payment amount changes for really no reason. ASC was not willing to work with us after we had major flooding.
WE DIDN'T ASK TO BE SOLD TO ASC. Phone calls come in to our home before the payment is due, then CService states "It just a reminder" We have never been later, We have alway had the insurance amount that was requested for our home.
I would like to say what I personal feel about ASC but that would be very rude to all of those who read this. But I think you are all feeling the very same way . Thank you for letting me vent about this Poor excuse of a MORTGAGE company called AMERICA SERVICING CO. .