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Americas Best Value Inn & Suites / room was dirty

1 5725 northhampton blvd, Norfolk, VA, United States

I went up to America's best value last night around 10:00 at night for an emergency room because I'm from out of town, I could tell the room was not up to standards just by walking in a seeing the room, there was spill stains on the ceiling, no paper towels, and the room smelt funny. I brushed it off just because i needed it for emergency purposes, I'm laying down and I see a roach on the wall, the roach proceeded from the wall into my friends book bag, as were trying to kill the roach, another one drops from the ceiling, I wake up this morning and there's bite marks all over my arm, I'm trying to handle this in the most simplest way, instead of contacting wavy 10. I went to the front office to get my money back, the man was very rude with a nasty attitude, and lied to us about when the manager comes in. I just really want somebody done because now this is going to take time & money out of my road trip back home, getting rid of clothes, making sure NOTHING is in contact with bed bugs.

Americas Best Value Inn & Suites
Americas Best Value Inn & Suites
Americas Best Value Inn & Suites

Av
Dec 26, 2018

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