American Home Shield / repair reimbursement

Memphis, TN, United States

From my experience, It is my opinion that American home shield doesnt value customer service or their customers time. Their system is set up so their customers can not speak with a manager who has the autonomy to resolve issues. They have placated me for 3 months and refuse to respond as well as failing to reimburse me $399 for an out-of-pocket repair. Their service is the worst I have experienced in my adult life. I would encourage everyone to find another home warranty service that values their customer and customer service.

Jun 30, 2016

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