Intersections Insurance Services’s earns a 1.0-star rating from 2 reviews, showing that the majority of policyholders are dissatisfied with their coverage and service.
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I had a really bad experience with Intersections Insurance Services Inc
I had a really bad experience with Intersections Insurance Services Inc. I am trying to cancel my cousin's subscription with them, but they are making it really difficult. My cousin has dementia and can't sign anything, so I am her trustee. I have been able to use my credentials with other organizations, but Intersections won't accept them. They keep charging my cousin's bank account and won't let me talk to their legal department. I just want to cancel the subscription and get the last two payments refunded, but they won't listen to me. It's really frustrating.
Me and my hubby, we had PRIVACY ASSIST accounts from Intersections, *** for years
Me and my hubby, we had PRIVACY ASSIST accounts from Intersections, *** for years. I changed my payment method on both accounts and nothing weird happened. Then I got a new card when the old one expired and went to update the payment methods again on both accounts for PRIVACY ASSIST. As soon as I did this, charges appeared on my credit card account for $8 twice for each account. Something called Identity Guard appeared on those charges, which I didn't recognize or sign up for when I updated the PRIVACY ASSIST payment methods for both accounts. I called my credit union right away and they declined the charges and removed the credit card ending in ***. I had to get a new credit card. I am still waiting on it, which is causing much inconvenience. Once this happened, we cancelled both PRIVACY ASSIST accounts. I got confirmation on 6 March that the accounts would be cancelled when the next payment was due. On 12 March, I got confirmation via email that my PRIVACY ASSIST account was cancelled. Then I got an update my details request. On 14 March, my hubby got his confirmation that his PRIVACY ASSIST account was cancelled as well as a request to update the payment method. Since cancelling my credit card and the accounts, there have been attempts to take payments from this card ending in *** on 12 March (me), 13 March (me), 14 March (both), 15 March (me), 16 March (both), 17 March (both). This is fraud, as the accounts were cancelled on 6 March and confirmed on 12 and 14 March respectively. If the credit card had not already been closed the payments would have gone through. I have sent further instructions to my credit union to ensure that any PRIVACY ASSIST transactions are completely blocked so when I get my new credit card they are not able to get payment since the accounts are closed. This has caused a lot of inconvenience.
Is Intersections Insurance Services legit?
Intersections Insurance Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Intersections Insurance Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the intersections.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Intersections.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The intersections.com may offer a niche product or service that is only of interest to a smaller audience.
About Intersections Insurance Services
One of the key features of Intersections Insurance Services is its comprehensive identity theft protection plans. These plans include credit monitoring, identity theft insurance, and fraud resolution services. The company's credit monitoring services are designed to alert customers to any changes in their credit reports, including new accounts, credit inquiries, and changes to personal information. This allows customers to quickly identify any suspicious activity and take action to protect their identity.
In addition to its identity theft protection plans, Intersections Insurance Services also offers a range of credit monitoring services. These services are designed to help customers monitor their credit scores and track changes to their credit reports over time. The company's credit monitoring services are available for individuals and businesses, and can be customized to meet the specific needs of each customer.
Overall, Intersections Insurance Services is a trusted provider of identity theft protection and credit monitoring services. The company's comprehensive plans and services are designed to help customers protect themselves from the growing threat of identity theft, and its experienced team of professionals is dedicated to providing the highest level of customer service and support. If you are looking for a reliable and effective way to protect yourself or your business from identity theft, Intersections Insurance Services is a great choice.
Overview of Intersections Insurance Services complaint handling
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Intersections Insurance Services contacts
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Intersections Insurance Services phone numbers+1 (847) 797-8500+1 (847) 797-8500Click up if you have successfully reached Intersections Insurance Services by calling +1 (847) 797-8500 phone number 0 0 users reported that they have successfully reached Intersections Insurance Services by calling +1 (847) 797-8500 phone number Click down if you have UNsuccessfully reached Intersections Insurance Services by calling +1 (847) 797-8500 phone number 0 0 users reported that they have UNsuccessfully reached Intersections Insurance Services by calling +1 (847) 797-8500 phone number+1 (703) 234-3851+1 (703) 234-3851Click up if you have successfully reached Intersections Insurance Services by calling +1 (703) 234-3851 phone number 0 0 users reported that they have successfully reached Intersections Insurance Services by calling +1 (703) 234-3851 phone number Click down if you have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 234-3851 phone number 0 0 users reported that they have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 234-3851 phone numberCustomer Care+1 (703) 488-6100+1 (703) 488-6100Click up if you have successfully reached Intersections Insurance Services by calling +1 (703) 488-6100 phone number 0 0 users reported that they have successfully reached Intersections Insurance Services by calling +1 (703) 488-6100 phone number Click down if you have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 488-6100 phone number 0 0 users reported that they have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 488-6100 phone numberRisk Management Services+1 (703) 488-6229+1 (703) 488-6229Click up if you have successfully reached Intersections Insurance Services by calling +1 (703) 488-6229 phone number 0 0 users reported that they have successfully reached Intersections Insurance Services by calling +1 (703) 488-6229 phone number Click down if you have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 488-6229 phone number 0 0 users reported that they have UNsuccessfully reached Intersections Insurance Services by calling +1 (703) 488-6229 phone number
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Intersections Insurance Services emailslgarrett@intersections.com94%Confidence score: 94%Healthhr@intersections.com79%Confidence score: 79%Hr
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Intersections Insurance Services address315 W University Dr, Arlington Heights, Illinois, 60004-1811, United States
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Intersections Insurance Services social media
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