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American Home Shield Corporation [AHS] / american home shield

1 Eastpointe, MI, United States

I reported a leak last Tuesday, 1/2/19 to AHS and was assigned to More Than Plumbing who came out Wednesday, 1/3/19 and discovered they needed to go through walls to assess/repair the leak. We had furniture in the way that we moved. I tried to call AHS for 2 days to left on hold for hours. Finally on 1/4/19; reached the AHS' Authorization Department to inform them that barriers were removed and clear for plumbing work. Had appointment for 1/5/19(no show from company); rescheduled 1/8/19; Plimber came out and informed that they did not receive authorization code due to system being down so they left. It has now been a full week of a leak. Please assist!!!

Jan 8, 2019

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