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American Express Platinum Card / poor service

1 The Lakes, NV, United States Review updated:
Contact information:
Phone: 724-302-7676

Excited at first to acquire the AMEX Platinum Card despite the $400/yr fee. All kinds of promised perks for having the card, which never materialized as portrayed. 1) Tried to use the companion travel benefit and within a month, the program abruptly "ended"., 2) Platinum travel benefits include airline lounge access - tried using it 3 different times in clubs they said were applicable and was denied. Was told by airline clubs that the website is incorrect., 3) Never missed a payment and have good credit but received a letter without any notice that they were restricting "sign and travel" benefit based on credit ??? - Just called them and canceled The Card. Far more trouble than what it was worth.

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  • Si
      23rd of Nov, 2008
    0 Votes

    AmEx and American Airlines are partners in a total SCAM. I have had the same trouble with them gaining access. On top of that. AmEx just charted itself as a "BANK" so it can go to the Feds and try to steal some of that 700 billion dollars Congress stole from us and gave to the crooks

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