American Express - Hong Kong / very unhappy with the service
I was very much unhappy with their service. About a month ago, I was shopping in a local telecom service center for a mobile phone, but my American Express card got error all the time. I didn't owe them a penny and was wondering what's wrong with it. After calling to American Express, and after 15 minutes stand-still in the shop with a dozen eyes on me, I got a reply that it's just their system error.
Now, I got their statement to charge me for the annual fee which I do not think they worth it, I told them just to cancel my card as I seldom use it. They do not apologize nor try to convince me to use it, try their service again, the customer service officer only said that should I cancel it now or in month end?
Could we call this a service?
More American Express - Hong Kong Complaints & Reviews
- American Express - canceled card with no notice 
- American Express - debt collection 
- American Express - interest rate increase 
- Your Centurion Card - fraud 
- American Express - penalty for paying bill early 
- American Express Travel Related Services Company - customer service, zero help! 
- American Express - credit card/ my account was closed without my permission
- American Express Travel Related Services Company - american express - car hire mileage [ref: 180222-004261]
- American Express Travel Related Services Company - trip id: 2471-8267; return flight
- American Express Travel Related Services Company - amex travel