American Airlines / lost luggage

San Diego, CA, United States

Luggage did not arrive with my flight. Called central number a dozen times over 6 days. Still no luggage. The handlers at San Diego airport have failed to answer phone calls, emails, voicemails, texts. I was referred to baggage resolution, however, I was on hold over an hour with no answer. No one returns calls. How do these things get resolved?

Jan 06, 2016

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