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Aldo Shoesthey are horrible!

I have purchased many times from Aldo and never had any trouble with them. Unfortunately Aldo changed a lot and they are not so good as they used to be. Customer service is highly unprofessional and useless, they can't help me with my issue. I bought a pair of shoes and received the wrong size, so I contacted them in order to get a replacement, but their rep claimed they that they don't accept returns!
As I said before this wasn't my first time with Aldo and I know that they do accept return. But for some reason that person tried to assure me to keep the shoes. What happened to Aldo? They are horrible!
It was 100% their fault and they don't want to do anything to help me. I will not use them again!

Je
Jan 31, 2017

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