AirAsia / customer service

Bangaluru, IN
Contact information:

Worst service
This was a case of 26 nov 2016. I had a flight from bengaluru to new delhi whose departure time was 9:10pm instead I reached the airport at 9:05pm. Due to this I cancelled my ticket. Then today i. E, 27nov I got to know that the flight got departed at 9:50 pm. This was a shocker for me. Also I called at the company customer care on my way to the airport and asked if there is any delay. They said no. Also no official message came from the company about the delay.
Since I had a train on next morning it was importent for me to board the next flight which cost me 9000 rs!!!
Really? Is this the way to handle such situation.

Nov 26, 2016

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