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Air India Express / Baggage lost at air india express airlines checkin counter

1 Singapore Review updated:

While check-ing in at the Air India Express check-ing counter at Terminal 2, Row 3 on Feb 10, 2012 I forgot a small polythene pack containing some important docs and a toy. However at the time of final security check-in before boarding I remembered the same and asked the airport staff to contact the airline official at the counter to keep it safely so that I can pick it up from their office on my return to Singapore. When I returned and went to their office later they could not find the baggage and also did not have any clue as to who was at the duty that day and where could the package be. On inquiring again and again on phone no progress has been made. It is quite strange that the concerned staff is not at all bothered to put some effort to locate it.

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Comments

  • Re
      19th of Mar, 2012
    0 Votes

    I have forwarded the story to Redress.me. Hope you will get the recourse you needed. Here it is:http://redress.me/view_post.php?pid=2057

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