Air Berlin / denied check in
a want make a complain, because the airberlin stuff denied my check in without reason . I had a valid flight ticket booking reference 5N6X5N flight number AB 8005 and AB 8266. Date. 17.06.2017 Destination was Stockholm, Berlin, Budapest.
I was standing all the time in the cue for check in at least 1, 5 hour or more. It was a very, very long cue and me and behind me a family with children was the last ones in the cue for check in.
Suddenly the airberlin staff, it was 2 persons, said that we are closed now, and denied to check in. The staff was extremy stressed I could see and tried to call for extra stuff during check in time. And told us go to the airberlin desk and get a ticket for next flight. and we went there, the staff Helen at de desk told that everything was fully booked, and cant help me. And she later said, that I came to late and I have to find on my on another ticket and finished the conversation. It was not true because I was standing in the long line for check in at least 1, 5 hour or more.
I had to by a new ticket to Budapest. It was my final destination, and stay for a night at hotel at Arlanda.
I want to get back my lost airberlin ticket cost 260 EURO and for the hotel cost at Arlanda 1040 SEK.
It was a terrible experience.
I want to get back my airberlin ticket price 260 euro and the hotel cost 1040 SEK and compensation for that terrible unbelievable episode that happended at Arlande airport 17.06.2017.
I have never experienced a situation like this before.
My best regards
Rella Krisztina Sarvari
Belgrad rakpart 21
More Air Berlin Complaints & Reviews
- Air Berlin - customer service 
- Air Berlin - one way flight to bangkok 
- Air Berlin - delayed luggage - 2 weeks
- Air Berlin - cancellation of a flight/ delay of a journey 
- Air Berlin - taxi bill
- Air Berlin - flight from boston to düsseldorf cancelled
- Air Berlin - flight cancellation
- Air Berlin - flight delay + flight cancellation on the same air berlin trip, thus 33 hours of delay!
- Air Berlin - lost luggage
- Air Berlin - delay