AFerry.co.uk / mishandled ferry booking confirmation - [protected]
To Whom It May Concern
we have contacted AFerry three days ago to have our booking ammended.
They have simply ignored our request and they did not respond to us.
As a result we had to buy a second trip.
This is utterly inprofessional - they have no customer after care.
The reason we could not come back mid day is because the hull is way too hot for our dog to be left in the car - so we wanted to change it for a later booking when it is cooler.
They should be contacting us ASAP.
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