Advanced Wellness Research / Pure Acai Berry = Pure Scam
The pop up ads are extremely convincing, sponsered by Oprah... stories of huge weight loss results from people in your own neighborhood, teamed with Total Cleanse, most likey another "Total Scam". Advanced Wellness Research issues a "Trial Period" but they dont tell you that after your trial period they will send you another shipment, charged to your provided card number automatically. They will also tell you that it is a non-refundable product because you did not cancel before the end of the trial period. I called to cancel but did not have my order number, so i gave all of my information ranging from address, name, email address, and even phone number. The customer service representative, hardly english speaking, told me he had no records of my name or any other information i had provided. I called back that afternoon, order number in hand... The representative i spoke with this time told me the system was down, he said he would cancel my account but could not refund my credit card for the product i unwillingly received. After nearly an hour on the phone he said my account was cancelled but he could not provide me with a cancellation number because...you guessed it "The system was down." I called back a week later requesting a cancellation number to be sure i would not recieve another shipment and charge. On this ocassion i spoke with a woman who told me i had never called before according to her records. She told me there was no cancellation request ever made to my account. After another hour on the phone she said my oredr was cancelled, but... if i wanted a total confirmation on my cancellation i would have to email the company. Very inconvenient in my opinion, im am forced to cancel my credit card in order to be sure i am not further charged by this company.
Furthermore, the personal information i had provided was passed along to another company.. Buyers Edge who enrolled me in yet another trial period in which i would be charged a fee each month to the credit card number i had provided to Advanced Wellness Research only. Obviously this company is also sharing personal information with other scandalous corporations and companies.
Please be very suspicious of this company. My recomendation...Do not buy their product.
Thanks for reading,
A concerned buyer
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