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Acs / Harrassing a Business

1 NY, United States Review updated:

According to the Fair Credit Act a creditor is not to call your work if you tell them they cannot call your work. ACS seems to think they have the right to. Not sure why they continuously violate the law thinking they are in the right to call. I think someone from this company should seriously look at the Fair Credit Billing Act and quit breaking the law. If you are from this company reading the complaints about yourself you should know that when you call a business after the person you are trying to reach there tells you to quit calling you are breaking a federal law, which means you can get massive fines for doing so. Each time you are recorded doing this you can have a violation for each call that you make to that business. Since I work for a corporate company who has zero toleration for this I'd say they are in some serious trouble. Just to let you know ACS, I reported you to the BBB and OCC. I was told to keep track of your every call, and since my company records each call, you have no standing ground in court should my company decide to take you to court for harassment.

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  • Ar
      21st of Aug, 2009
    0 Votes

    Collection agencies have to abise by the F.D.C.P.A. Fair Debt Collection Practices Act. Filing a complaint with BBB will do you no good. To get an agency to cease collections efforts, you must send in writting, certified return receipt to stop calling you. At that point, they can make one call to you after that to advise they are ceasing all collection efforts or to informe you of their intent. With a place of emplyment, per F.D.C.P.A., you can tell an agency to cease phone communication at your place of employement, however, there will be no proof you told them. Send it in writting. If it continues at that point, you file a complaint with your state collection agency board and your state attorney general's office.

  • Sh
      24th of Aug, 2009
    0 Votes

    often if you read the fine print you agree to allow the company access to contact you when and where they need too. Not saying it is good practice but this is just another sneaky way around the fdcpa

  • Re
      27th of Oct, 2009
    0 Votes

    Pay your loan payment and there will not be a need for them to contact you!!!

    You gave them your work number or else they wouldn't have it. You signed a statement saying that they have a right to contact you at numbers that you provide to them.

    So before getting lawsuit happy, pay your bill, know what you sign and stop sticking your foot in your mouth when you complain.

  • Fr
      16th of Nov, 2009
    0 Votes

    ACS Phone number in Utica, NY is 315-738-2200.Call anyone of these people here and compain
    Val Koch- Facilities Manager
    Jean Lewis vice president tel.315-738-6671
    karen smith
    dave young director
    gary eychner director
    mike palmetto director
    sara mccan business operations

  • Kg
      10th of Sep, 2010
    0 Votes

    Yeah, you probably should've just not given them your phone number at work. And you may just want to keep up with your payments. So I don't really see how this is their fault.

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