Acceller/digital Landing / Rebate Not Received
Rebate forms submitted on time, with bill copies etc. Communicated with Digital Landing 4/10/2009 after not receiving $250 Amazon Gift Card, and they opened issue #1198 to investigate. On 4/15/09 got email from K. Falcone stating "With regards to your gift card, our systems indicate that we have received the required forms and that you have met all requirements to receive your gift card. We will be sending out the next distribution within the next 3 weeks."
Followed up with K.Falcone on 5/6/09 as gift card had not arrived yet. Received Response: "I have been informed by my supervisor that the next distribution will be this week. If you have not received your rebate gift card by Friday May 8, please notify me."
Well, here it is 5/11/09 and still no $250 Amazon Gift Card. I will wait a couple of days before approaching Comcast to complain about their marketing agreements. They should be aware of what this is doing to their name - I seem not to be the only one that has had problems. Does the FCC get involved in Cable marketing or is the FTC the right agency?
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