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AcaiNoni and Fit Factory / Fraudulent Charges

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Contact information:
Fit Factory
Las Vegas
Phone: 1.866.407.1022
YEP! AcaiNoni and Fit Factory are somehow working together on a great scam! I reported them to the Better Business Bureau today when all these mysterious charges showed up on my account totalling $196.75. What they say is FREE is obviously NOT FREE! Also, AcaiNoni claims they are unfamiliar with Fit Factory.

I cancelled my credit card, reported them to security investigators, wrote a letter to Better Business Bureau.



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A  26th of Mar, 2009 by 
Agree Disagree 0 Votes
I had a similiar experience with Bromalite. They also had a "Free Trial". Next thing you know you get a $70 charge for the 1/2 of the bottle that wasn't FREE, how ridiculous is that? Then I start noticing a charge for 16.95 AFTER I cancelled the Bromalite account and got my bank involved. They gave me a phone # for Prime Time. What is this I wonder..Bromolite gave my bank account # to some service that supposedly contact you on- line that you are a member.They did not contact me. After getting hung up on 3 times by young women, when I asked how I am to use a service I don't even know about, I finally reached a man who (I am hoping ) helped. He didn't hang up on me anyway, I guess I will find out in 2 weeks! He claims to have refunded the money and gave me a confirmation#. I followed up with my bank with names and numbers.
N  26th of Mar, 2009 by 
Agree Disagree 0 Votes
Those "free" 14-day trial offers for "super food" diet supplements claiming celebrity endorsements may be too good to be true, according to the Better Business Bureau.

The bureau released a statement this January warning consumers to be wary of online sales offering acai berry-related weight loss products, saying the marketing of these products is often misleading. The bureau said it has received "thousands" of complaints from consumers about online sales of acai berry products.

In a scheme called "negative option" advertising, dozens of companies nationwide offer "free" trials of acai diet products, claiming endorsements from Oprah Winfrey, Rachael Ray and others, but then charge month after month unless the consumer cancels the order, according to the bureau.

"BBB [the Better Business Bureau] can't speak to the restorative or weight-loss properties of acai-based products, but we are taking companies to task for their misleading sales and marketing practices, " bureau spokesman Steve Cox said in a statement.

"Many businesses across the country are using the same selling model for their acai products: They lure customers in with claimed celebrity endorsements and free trial offers, and then lock them in by making it extremely difficult to cancel the automatic delivery of more acai products every month, " he said in the release.

The endorsements are also misleading, according to the bureau, and some lawyers representing those celebrities have already gone after these online companies.

"Consumers should be aware that Oprah Winfrey is not associated with nor does she endorse any acai berry product or online solicitation of such products. Attorneys for Harpo are pursuing any companies that claim such an affiliation, " said Don Halcombe, spokesman for Harpo Productions, Winfrey's production company. Rachael Ray has also complained to companies that falsely claim she has endorsed their products.

Consumers can check www.bbb.org to get a "reliability report" on particular companies before purchasing an online product.

"These companies are simply abusing general acai berry endorsements from well-known, trusted celebrities by using it as a tacit endorsement of their company and products specifically, " added the bureau's Cox.


The U.S. Food and Drug Administration is expanding, for the second time, its nationwide alert to consumers about tainted weight loss products containing undeclared, active pharmaceutical ingredients.

The FDA has identified additional weight loss products (Herbal Xenicol, Slimbionic, and Xsvelten) and new undeclared active pharmaceutical ingredients (fenproporex, fluoxetine, furosemide, and cetilistat).

"These tainted weight loss products pose a great risk to public health because they contain undeclared ingredients and, in some cases, contain prescription drugs in amounts that greatly exceed maximum recommended dosages, " said Janet Woodcock, M.D., director of the FDA's Center for Drug Evaluation and Research. "Consumers have no way of knowing that these products contain dangerous drugs that could cause serious consequences to their health."

On Dec. 22, 2008, the FDA warned consumers not to purchase or consume 28 different products marketed for weight loss. On Jan. 8, 2009, the FDA expanded the list of tainted weight loss products to include 41 additional tainted products. The FDA will continue to update this list as warranted.

The products listed above, some of which are marketed as dietary supplements, are promoted and sold on various Web sites and in some retail stores and beauty salons. Some of the products claim to be "natural" or to contain only "herbal" ingredients, but actually contain potentially harmful ingredients not listed on the products' labels or in promotional advertisements. These products have not been approved by the FDA, are illegal, and include the following undeclared active pharmaceutical ingredients:

fenproporex – a controlled substance not approved for marketing in the United States;
fluoxetine – an antidepressant available by prescription only;
bumetanide – a potent diuretic available by prescription only;
furosemide – a potent diuretic available by prescription only;
rimonabant – a drug not approved for marketing in the United States;
cetilistat – an experimental obesity drug not approved for marketing in the United States;
phenytoin – an anti-seizure medication available by prescription only; and
phenolphthalein – a solution used in chemical experiments and a suspected cancer-causing agent that is not approved for marketing in the United States.
The FDA has inspected a number of companies associated with the sale of these illegal products and is currently seeking product recalls. Based on the FDA's inspections and the companies' inadequate responses to recall requests, the FDA may take additional enforcement steps, such as issuing warning letters or initiating seizures, injunctions, or criminal charges.

The FDA advises consumers who have used any products containing these ingredients to stop taking them and consult their health care professional immediately. The FDA also encourages consumers to seek guidance from a health care professional before purchasing weight loss products.

The health risks posed by these products can be very serious and include high blood pressure, seizures, tachycardia (rapid heartbeat), palpitations, heart attack, and stroke. Sibutramine, a controlled substance, was found in many of these products at levels much higher than the maximum daily dosage for Meridia, the only FDA-approved drug product containing sibutramine. These higher levels of sibutramine can increase the incidence and severity of these health risks. Fenproporex, another controlled substance, can cause arrhythmia and possible sudden death.

Health care professionals and consumers should report serious adverse events (side effects) or product quality problems to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail, fax or phone.

Online: www.fda.gov/MedWatch/report.htm
Regular Mail: use postage-paid FDA form 3500 available at: www.fda.gov/MedWatch/getforms.htm and mail to MedWatch, 5600 Fishers Lane, Rockville, MD 20852-9787
Fax: 800- FDA-0178
Phone: 800- FDA-1088
D  26th of Mar, 2009 by 
Agree Disagree 0 Votes
Hello, this is the manager of Customer Service for this product. I would like to let you know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 1-877-271-4199. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com
Have a great day
A  16th of Aug, 2009 by 
Agree Disagree 0 Votes
I received unauthorized monthly charge of $29.95 to my credit card. The first month is was under DJM Lifestylefit.com. I did not know what it was and tried to figure it out. I figured I might remember if it showed up on my next month's bill. The second month, it did not show up but another charge of $29.95 showed up this time under fitcliq. It did not show up under that name the third month, but that same $29.95 charge showed up under FITNESSHUB.

By this time, I knew that I had paid for this product and started investigating. I called the customer service number provided and they told me they represented FIT FACTORY and that I had agreed to this monthly charge after purchasing a health and beauty product in a pharmacy in Montreal. And that I had agreed to a 14 day free trial to a program provided by FitFactory.com and that they had sent an email to my account to confirm.

First, I can pretty much tell you that: 1) I was not informed whatsoever by the pharmacy in Montreal that I had been signed up for a free trial to any program as a result of a purchase. 2) I do not have any material, written or otherwise, that informed me that I was enrolled in this program and 3) I did not receive any email confirmation of my enrollment.

Second, any legitimate business would not charge an individual's credit card under different names each month. The only reason for that is to avoid detection of fraudulent charges and hope that the consumer doesn't realize they are being fleeced and duped.

There are two known addresses tied to this business:

305 W. Broadway Apt. 114
New York, NY 10013

and the other:

Blue Sky Marketing
303 Park Avenue South Suite # 1131
New York, New York 10010-3657
United States

Both addresses seem to imply a shady business and running a business that barely skirts the edges of legality. This is something that some major media news organization should look into and protect the U.S. consumer from. While this may not qualify as a case for the Federal Bureau of Investigations (FBI), surely the Federal Trade Commission or the Attorney General of New York State should look into as a potential case for prosecution.

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