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Acai Burn / no place to order in canada

1 Burlington, Ontario, Canada Review updated:
Contact information:
Phone: 289-337-3315

I am extremly upset that I have to pay for my order in u>s> funds and the product comes from canada. it is produced in alberta but in order to get another order you have to order from the u. s. this is a rip off and it should be stopped. I don't have a company or a web site and this will not be answered.

Wi
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Comments

  • Bu
      31st of Jul, 2009
    0 Votes

    Mark Adamson - Just think media - scammers

    Principal: Jesse Willms, Owner
    Customer Contact: Jesse Willms, Owner (FAR RIGHT IN PICTURE)
    File Open Date: July 2009
    TOB Classification: Internet Shopping Services, Business Opportunity Cos., Dental Equipment & Supplies
    BBB Accreditation: This company is not a BBB Accredited business.
    Additional DBA Names: JDW Media LLC

    BBB has requested basic information from this company but has not received a response. As a result, BBB may not have current information about the company.

    The BBB fully encourages consumers with difficulties to use the BBB complaint recociliation process.

    But in addition to filing a complaint with the BBB, the BBB STRONGLY suggests that consumers with concerns about this business contact the following organizations:

    ----------------
    Service Alberta
    3rd Fl-10155 102 St North Field Services, Licensing
    Edmonton, AB T5J 4L4

    Phone: (780) 427-4088
    Toll Free (In Alberta): 1-877-427-4088
    Website: www.servicealberta.gov.ab.ca

    Complaints can be filed online. Competition Bureau
    50 Victoria St
    Hull, QC K1A 0C9

    Phone: 1-800 348-5358
    Fax: 819 997-0324
    Website: www.competitionbureau.gc.ca

    Complaints can be filed on-line under the "Contact Us" section of the website and they can also be faxed or mailed in.
    ----------------

    The Internet Crime Department of the FBI.
    Website: www.ic3.gov
    Complaints can be filed online


    Info on company location:
    2184 Channing Way #322
    Idaho Falls, ID 83404

    This location was found to be a PO Box at a UPS store.

    Advertising Review
    It should also be noted that the company's website has the following improperly linked seal images at the bottom of their website:

    Security Certified
    Fraud Protection Guaranteed
    Trust-e (www.truste.org)
    McAfee Secure (www.mcafeesecure.com)
    VeriSign Secure (www.verisign.com)
    Additional Information
    This company is also linked to other companies:
    AcaiBurn, Credit Report America, DownloadMusicInc.com, Earn Cash Fast with Google, eDirect Software, Just THINK Media, Government Funded Grants, Pure Cleanse Pro & Wu Yi Tea.

    There are separate reports on these companies available through www.bbb.org
    This company offers the Acai Nutraburst product on a 14 day trial basis conditionally upon enrollment in their home delivery program. By submitting an order for the trial offer, respondents agree to pay the non-refundable shipping & handling charge of $4.95 for the free trial bottle. If you cancel before the end of your 14-day trial period, you will not be charged anything else. Your 14-day trial period begins when you place your order and inc…
    Complainants allege misleading advertising, unauthorized credit card charges, receipt of unwanted merchandise, and difficulty implementing cancellation procedures. Some complainants allege that they agreed to a trial offer only, and was not aware they were enrolled in a continuity program. Customers complain after repeated attempts to cancel, shipments are stopped, but the company continues billing them monthly. In some cases complainants allege that the company sold their information and credit card number to another affiliates who also charged their credit cards for products or services. The company responds to most complaints by agreeing to refunds for returned bottles, or canceling shipments. Many complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. Some complainants dispute that credits or refunds are actually received.
    Acaiburn.com
    Address: 5300 Ontario Mills Parkway Unit 400
    Ontario, CA 91764
    Tel: (800) 659-3588
    Fax:
    » See more photos on TrustLink
    Web Site: http://www.acaiburn.com

    Contact: Mark Adamson – Contact

    Business Start Date: 1/19/2009

    Summary and Analysis of customer complaints and company responses:
    The following shows the number and responses to complaints over the last 36 months:
    25 Making a full refund, as the consumer requested
    5 Making a partial refund
    123 Agreeing to perform according to their contract
    177 Refusing to make an adjustment
    109 Refuse to adjust, relying on terms of agreement
    0 Unanswered
    0 Unassigned
    439 Total

  • Ma
      11th of Aug, 2009
    0 Votes

    This is not true. You do not refund people or even give them a cancellation number. I cancelled my order on June 19, just one hour after I placed it. I received the product 17 days after that and returned it right away to China, as requested. I sent lots of messages and always received weird answers. It has been 51 days now and no refund or cancellation # yet!

    Office de Protection du Consomateur (OPC), a Quebec government organism, is working on the problem. They found out that Acai Berry products are sold on the Internet with false representation. First of all, Terms and conditions are not CLEARLY displayed. They do not comply with Quebec laws for lots of reasons. If those people want to do business in Quebec, they'll have to follow the rules.

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