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Customer Service

6885 Elm St.
Mc Lean, Virginia
United States - 22101
Mon9:00 AM - 5:30 PM
Tue9:00 AM - 5:30 PM
Wed9:00 AM - 5:30 PM
Thu9:00 AM - 5:30 PM
Fri9:00 AM - 5:30 PM
SatClosed
SunClosed

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Nutra FoodsACSI Resolution

Received an unsolicited package in the mail from Nutra Foods 364 East Main Street Suite 407 Middletown, DE 19709. Never heard of them. Never asked for a free sample. Never gave them my credit card number. Discovered four $1.00 and one $13.95 charge on my Visa card. Somehow this company got my name and card number then sent me a product I did not authorize and charged me for it. I have canceled my card (only way to protect yourself from future charges), disputed the charge with Visa, and filed a complaint with the FTC. These are crooked people and need to be stopped. If you have had a similar experience please go the trouble to file a complaint with the FTC. That is the only way to shut them down.

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Nutra Foods — unauthorized charges

    I was alos scammed by this company. Now the number associated with the debit charges against my account ha...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Nutra FoodsCredit Cards Charges

    I was charged $74.75 for a product I didn't receive two months after I ordered a sample of the product. I called to get a refund and they refused. Courtney said she would cancel anything that appeared under my name. She gave me a confirmation number.

    I called back again to speak to a manager and he said that I had signed up for a membership and didn't cancel it within the 14 days. I told him nothing of that sort appeared when I ordered the sample. When I told him that he said he would cancel everything. Nothing then even showed that I had just canceled it with Courtney ten minutes prior to that.

    Nothing on the website said anything about a membership. I told him I received no product and I he said it was company policy not to issue refunds regardless of the reason. I told him I did not order the product and would refuse any future shipments and he was to cancel any membership that appeared on the books.

    I went on the website and there are many complaints about this company and the idential problem. People have been charged for numerous months even after they canceled. I want my money refunded. I can't afford this.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Nutra Foods — fraud

      Yes, I can admit it. I was scammed. I saw an advertisement with Opera and Dr. Oz on it and I went for it. It...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Nutra Foods — Unauthorized billing

      Several months ago I sent for a free trial of acai on the internet. A package did arrive with a trial bottle...

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