Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Acai Berry Max / credit card scam

916 113th street, steBArlington, TX, United States Review updated:
4.85
Contact information:
Phone: 888-549-2111

Total fruad. Never got confirmation email...product never shipped until trial period was exhaustred...email address for cancellation was" cancel@acaiberrymax.com"..is also totally fradulent...This company exists for just one reason...to rip off the public...they should be closed down.

from the number of complaints I have seen, someone should start a class action lawsuit against them
St
0

More Acai Berry Max Complaints & Reviews


Comments

Sort by: UpDate | Rating
Ca
  4th of Dec, 2008
Agree Disagree 0 Votes
i tried to call the company and no answer they charged my c.c. before i even got the product they're a fraudlent company and the police should check them out and get them off the internet before other people get charged.
Am
  4th of Dec, 2008
Agree Disagree 0 Votes
I ordered ther product which reached after the trial period with no invoice and no confirmation email
when tried to call the company and send them email no response at all
they just charged my card and will keep on doing so forever and I don't know what to do
Cl
  17th of Dec, 2008
Agree Disagree 0 Votes
I also ordered the product, when I received it the bottle didn't look anything like what was on the website. They charged the membership fee AFTER I CLEARLY AND INEQUIVOCABLY sent them emails canceling before my trial period date. I called the company right away and a lady named Rhonda said my money would be credited back to my account in a 24 to 72 hour period...I still don't have the credit. Now when I call the company, I get a busy signal or when it's answered the call is immediately disconnected...FRAUD, FRAUD, FRAUD...NEVER AGAIN!
Sh
  2nd of Jan, 2009
Agree Disagree +1 Votes
I ordered acai berry powder for $1.00 plus shipping and handling for $3.95, however they charged my account $85.90 when I called they denied charging my account they stated they only charged the $3.95. They stated their web site is www.extremeacaiberry.com and not www.acaiberrymax.com. They are both and the same, so be aware do not order anything from them; it's a total scam to get your money. I asked if I could speak with a supervisor, first she stated their wasn't one there, then she stated they were in a meeting and I could call back in 3 hours. The number I dialed was 877-350-8480 if you want to try the number. I am so frustrated with them right now, for denying they've taken the money. I think they should be sued.
Lo
  2nd of Jan, 2009
Agree Disagree +1 Votes
I have had the same experience as everyone else...I ordered and was charged for the trial shipment...then when the product didn't work for me, I tried to cancel via their gethelp website link; however I did not have an order number at all so was unable to submit my complaint.

I also tried to call them at 888-692-8352 and was was told there was a 30 minute wait time (due to the "popularity of their product" ?!?) and I never got through at all after waiting for 45 minutes...I am now going to try to cancel the new $80 charges they made against my credit card via my bank, and my next step will be to contact Oprah and direct her to this complaint board. I definitely can't afford this type of fraud as I am unemployed! This company need to be shut down immediately!
Pa
  2nd of Jan, 2009
Agree Disagree +1 Votes
I also ordered the free sample for Acaii Berry Maax which I did receive. They then charged me 79.95 for product I did not receive. (Plus the product did not work for me.) I am unable to cancel the product as all their contact information is bogus. I wonder if Dr. Oz, Rachel Ray and Oprah know they are using their names to promote this fraud. My credit card company did agree to do a fraud investigation. Say it will take 6-8 weeks. I urge everyone to take this step. If anyone has any other ideas let me know. Patti
Ma
  4th of Feb, 2009
Agree Disagree +1 Votes
These companies (not sure that it's only one) are completely fraudulent. They charged my credit card last month and shipped a bottle of Acaiberry to me even after I sent a cancellation email back on 12/23/08 that stipulated my desire to no longer receive their product. I contacted the company and had to hold for 30 minutes before a recording came on that asked me to leave a message because all agents were busy. I called right back and eventually spoke with a rep who was courteous and worked hard to assist me (poor girl, but with the way the economy is, I guess some job is better than no job at all). She gave me an RMA# and told me to write it on the package and send it back to them. Well I did just that and my mail carrier left it right in my mailbox three days in a row. Also, if you notice you cannot cancel your order by just writing "Return to Sender" on the package (Clue #1). After some searching the rep found my original email, stating that it must have been overlooked. She told me that I should see the money back in my account within 48 hours. Well more more than 448 hours have passed and the money is still not in my account. I'm going to call the BBB and my bank to dispute the charge.

This is LUDICROUS!!!
Ph
  25th of Feb, 2009
Agree Disagree 0 Votes
You guys should just wait because in about a month they will send you a second bottle and charge your account a second time. When i first decide to purchase the product i was not told that in 14 days i would be charged the full amount until after i gave my card info. They said i should cancel my order if i do not want to do this. So i called the company and i got an answering machine that asked if i had any problems. I said that this company was horse ### and i want my order canceled. I recieved no call back so i called again a left the same message. Once again no call back. So i called them again and the answering machine said to send an email to aciaberry5000@cancelorder... so i sent them and email and Once again know information. 2 weeks later i finally recieved my order and it took the 14 days to recieve it. but the truth of it is i feel like ahuge idiot for giving my info away and know im screwed.

the best thing about this hole thing is that we are sending one hell of a message to our country... hey every one to help our economy grow you should not be afraid to spend money b/c there is companies out is hundreds of companies out there try to steal your credit card info and take your money.. dont you people love rich people... glad you guys keep gettin richer ...
St
  6th of Mar, 2009
Agree Disagree 0 Votes
People can report these scams to the FTC here:
http://www.ftc.gov/ftc/contact.shtm

Also complain to the ad network that runs ads for this dodgy company:
http://www.convert2media.com/forum/index.php?topic=111.0

Convert2Media
Address:
358 South 700 East, Suite B147
Salt Lake City, Utah 84102
Email:info@convert2media.com

Telephone:
800.689.1260 or Ralph Ruckman 620 964 2487
http://www.convert2media.com/blog/contact-us/
Heres proof that they run these ads: http://www.convert2media.com/forum/index.php?topic=111.0

Post your comment

Submit
     

Reply to

close
Send