ABSA Bank / bank queues

Cape town, South Africa
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Absa is the only bank still using queues for tellers and customer service. Most banks have numbers and call system which allows people to sit and do work or read comfortably until called. Also queues are sometimes held up by one client who needs much time to process a request. The whole process is appallingly antiquated and hopeless - frustrating at best. Customer service is thus bad bad bad!!! I am a frustrated and pissed off client and if I could move banks I would but I simply have too many debit orders payments etc.. and rubbish coming off my accounts

May 4, 2017

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