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ABC Distributing / Rip off artists

1 United States Review updated:
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I have been dealing with abc distributing for years. Their company rips people off. I can tell you at least half a dozen stories of people who were ripped off by them but here is my story. My roommate told me about abc. We decided to place a large order for some t-shirts and resell them online and in our weekend vendor store. We placed an order of 100 dollars worth of biker, sports and men’s t-shirts. They were all under 9 bucks each and some shirts were 3 dollars each on clearance. What a great deal because we were going to resell them for about 10 bucks each. We placed the order and I started to receive the items, only ABC decided to ship one to two shirts at a time! It took them 4 months to ship all the shirts!! Each with a shipping charge of at least 8 dollars or more. When all was said and done the shipping charges on all the items were over 200 dollars!! My co-owner and I decided to pay the invoice for the shirts but only to pay shipping charges on ONE shipment, because the items could have easily been shipped in one big box. I contacted their consumer number, a toll call. I was on hold for 30 mins before someone picked up, hardly spoke English and told me that a mgr, would have to call me back. I started to receive demands for payment and they blew up my phone with their pre-recorded messages demanding payment. Never did I receive a call about the shipping charges. Finally, I called again, the lady I spoke to said they have no control over shipments and they ship things as they see fit. Well, I refused to send the payment for the excess shipping. They continued to call and demand payment. Now, this is where it gets crazy, about 5 months after all of this was said and done, we started to get more orders from them for the same items we ordered before! We did NOT place another order, but they started sending the same t-shirts, same order again and again. I called the company but they left me with an answering machine. I left many many messages and no one called us back. Three WEEKS later, we started to receive MORE shirts, the same order kept being sent to us like a Groundhog Day movie!

I tried again to call these idiots and let them know and they never called back. So after all this time we received THREE of the same orders back to back. I want to return these items but I will be damned if I pay to ship them back. It is their mistake. To this day the items sit waiting for someone to call me back and tell me what to do with all this crap they sent again and again. The only calls I receive are from their collections dept who claim they have no idea about the extra orders or shipping charges. Do NOT order from this company, they are not only rip off artist but they are crazy!

Va
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Comments

  • Me
      1st of Jun, 2009
    0 Votes

    Hi Warlock!

    I was following up on your previous blog comment on abc’s shipping policies.

    At abc distributing, we really take customer feedback seriously. We heard your requests and I am really excited to let you know we made significant improvements to our shipping policies by creating a shipping rate chart! Now you can know your total shipping costs up front, and whether we ship your order in one box or several, you’ll never pay more than what our chart indicates.

    If you want to learn more about these great changes please visit us at www.abcdistributing.com
    or let me know how I can answer any questions by emailing me at helpline-abc@abcdistributing.com.

    Thanks!

    Melissa M
    Account Specialist
    abc distributing

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