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2.5 43 Reviews

360 Share Pro Complaints Summary

16 Resolved
27 Unresolved
Our verdict: Engaging with 360 Share Pro, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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360 Share Pro reviews & complaints 43

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ComplaintsBoard
T
3:23 am EST

360 Share Pro limewire support

I paid limewire $40.00 some dollars for unlimed use of the 360 pr0 download , i used the service for 3 months, after doing a restore on my pc, i some how lost the 360 pro. I could not find the download on the limewire internet web site, so i took the problem to limewire suporte, the person at limewire told me he would e-mail me the down load for the 360 pro share program, to this day, i have not had any e-mail, this has been going on for sometime now and it is about time i bring up limewires support once more. You get the money, i get the service,,, when?

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Norman John Coombes
,
May 09, 2007 12:00 am EDT

I purchased limewire and instead got 360 pro share. And after a while I am unable to open up & download music. Perfect SCAM.

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margaret dick
, CA
Jan 29, 2010 11:03 am EST

I have paid Limewire close to 40 dollars and when I tried to register it said membership already expired what 's the beef.I never did log in to Limewire and was looking forward to downloading country tunes because country music is number one for me...please how do I get refund if I cannot get to Limewire...thanks...

ComplaintsBoard
P
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

360 Share Pro Fraud

I recently subscribed to a service that allows one to download Kazaa music downloading software to my computer without all of the adware, spyware, and virus inhibitors. What you are actually buying is technical support since the software is actually free. As I was subscribing the sign-up process there is a series of screens where you can also purchase virus protection software and other software. I declined all of these. Once my confirmation e-mail came I realized they had gone ahead and charged me &15.48 for one software program I declined, and %14.88 for another that I declined. Since the company fraudulantly charged me for two items I specifically declined I decided to cancel the membership all together since I will lnot give my business to companies who are frauding people.
I called their hotline which deals with billing only to find out that they were trying to offer me a lifetime membership for 50% of what I had paid (including the two fraudulant charges on my total). It seems that the company is trying to bait people in by charging their credit card for items they didn't order and then when the customer calls to get their charges refunded the try and sell the services they illegally charged without permission at 50% off! Unbeleivable! I told the CSR that I just wanted to cancel it all together and get my money back. She then informed me that there was a $9.95 "processing fee" that they would not refund which I agreed to when I ordered the service. So now I have paid this company $9.95 to fraud me out of money that I did not give permission to charge to my credit card. This is not right! I am paying them to break the law. Something must be done! On top of that the software did not download without spyware and adware and has now rendered my computer almost unusable. I have to wipe it clean and start over and it is a brand new computer. What can be done?

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Cherokeejack
Prescott Valley, US
Mar 09, 2009 3:57 pm EDT

The same thing happened to me. I reported them as fraud through my bank. Maybe I will get my $9.95 back. Has anyone got their money back?

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Cherokeejack
Prescott Valley, US
Mar 09, 2009 3:55 pm EDT

The same thing happened to me. I contacted my bank and reported them as fraud. Maybe, I will get my 9.95 back through my bank

ComplaintsBoard
L
12:00 am EST

360 Share Pro Running with java!

If anyone is still having trouble running 360 pro share check your Java download. If you are not running Java 6 use add/remove programes to remove your current Java restart your computer. Download Java 6 i got mine from java.com it's free once it is installed try running pro share again it should be fine. I had couldn't get mine to work until i did the above don't use the link on the pro share site when i tried to run the download from the site got error message not a windows file. Have to say pro share were not the best at responding and can anyone tell me why i clicked to download limewire and got 360 pro share.

Good luck!

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danlvaughn48
Milwaukee, US
Apr 17, 2010 6:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

had 360 pro share for quite sometime...all of a sudden it wont open.Tried several help ideas and finally was told to delete 360 pro and re-load it from thier site. All well and good, however the site will not allow me to down load the sopftware...not even the free one...hmmmm...another rip off. boy is my family PO'd

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CANDICE
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Apr 28, 2008 9:08 pm EDT

I WENT ONLINE TO PURCHASE WIN MIX AND TO MY SURPRISE WHEN I PAYED THE MEMBERSHIP IT TURNED OUT TO BE 360 PRO SHARE. I USED IT FOR ABOUT 1 MONTH AND KEPT GETTING VIRUSES AND NOW I AM NOT ABLE TO GET INTERNET CONNECTION OR MY MUSIC THAT I DOWNLOADED. THIS PROGRAM REALLY SUCKS AND I WOULD LIKE MY MONEY BACK. I WOULD NEVER RECOMMEND THIS SITE TO MY WORST ENEMY.

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SUZANNE CHAPRONIERE
,
Oct 18, 2007 12:00 am EDT

Ive paid a life time download fee for this, every time i try and get on there nothing happens, ive even tried re doing it with my other email address and there wont even take a payment.

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C Tyrer
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May 18, 2007 12:00 am EDT

I have paid for the lifetime membership and had 360 ProShare for approximately a year and a half with no problems. I came to load it up today and it no longer loads, it looks as though it is loading, the yellow smiley face comes up but then nothing happens, the smiley face disappears and it is as though I have never tried to load it!

Are there any settings I can adjust or something? I am at a loss as to what to do now.

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danlvaughn48
Milwaukee, US
Apr 11, 2010 5:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased life membership from 360 pro share, have had it for a few months with no problems, now it will not open. tried closing firewall that dint help

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Randhir h singh
Stockton, US
Apr 16, 2009 2:53 pm EDT

the programme 360 proshare does not work and i have been charged 67.86 dollars on April 12 to my visa card and will like to get a refund
so please help
thanks
Randhir H singh
Randhisingh@yahoo.com

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lonleylover23493
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May 18, 2008 3:02 pm EDT

I purchased this site at first i only wanted a years subscription but they took a lifetimes subscription from my bank and after complaining to them we came to an agreement to where some money was returned, but i still get the full life time subscription but now i cant find their web site anywhere now.

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Octavio Amezcua
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Oct 06, 2007 12:00 am EDT

Everytime you try to purchase their subscription they always add something at the end of the transaction and overcharge! And when you realize it and want to go back it doesn't let you, it just pisses people off that you always want to get more than what is only wanted by a customer!

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Lynda wardley
,
Sep 07, 2007 12:00 am EDT

I have paid for, but been unable to access, this service for months. I have emailed them and no reply. I had to email them in the past as they overcharged me and they did reply and refunded me but I guess I am another statistic of this scam then...

Beware people!

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Andrew Mcconnell
,
May 06, 2007 12:00 am EDT

I purchased a software programme which was supposed to be faster at down loading films cds & dvds, only to find that after I completed the payment, it was 360 pro that I had bought. I ALREADY OWN 360 PRO WHICH I BOUGHT ALMOST A YEAR AGO, CAN I GET AB REFUND.

ComplaintsBoard
A
12:00 am EST

360 Share Pro Program does not work!

I had searched for Limewire on the web to download, and thought I was getting a unlimited membership to Limewire, and when I downloaded the site, I surprisingly got 360 Proshare, and it never worked. I spoke to their customer service and told them they charged my card in error and they told me they couldn't cancel my membership because it was outside the 14 day trial period. I got scammed, and it sounds like many others did too. What are our rights when this happens? Advise smb!

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sharon faircloth
,
Oct 29, 2008 12:48 pm EDT

I bought a lifetime membership. I just got a new computer and cannot do a member login to do anything.
I would assume I need to download on new comp. please help...

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RETREIVER
, US
Apr 21, 2012 1:58 am EDT

i am having the same problem rebooted my computer and emailed 360 proshare got several different answers and finally signed in and uploaded the icon for my computer it gets better you can open it up but thats all . I have taken off my firewall since it seems to block the entrance to 360 proshare but did nothing I have been with them for some 4 + years and paid for a lifetime membership. as i read other complaints with the program i am going ask for a refund for the program dont know what the outcome will be but i will submit a complaint and go from there

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YVONNE HARRIES
,
Jan 03, 2008 6:59 am EST

I PURCHASED LIMEWIRE ON 29 12 07 AS A LIFE TIME MEMBER AND SURPRISE SURPRISE WAS GIVEN 360 PROSHARE WHICH DOESNT WORK. I TO HAVE TRIED WITH NO AVAIL TO CONTACT THIS COMPANY. I HAVE SPOKEN TO MY CREDIT CARD COMPANY TO STOP THE PAYMENT THIS COMPANY IS A DEFINATE RIP OFF STAY CLEAR.

ComplaintsBoard
M
12:00 am EDT

360 Share Pro Scam and cheating!

I would like a full refund from this company. I paid money for a service and can no longer retrieve the website. In doing some research I found I am not the only victim. Just another scam on the internet. I will fight this to the end if need be.

Beware people!

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Richard Murillo
,
Dec 28, 2007 12:00 am EST

360 proshare will not connect to web at all. I have already paid in full for program.

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debbie
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Feb 24, 2008 12:57 am EST

HAS ANYONE BEEN ABLE TO RECOVER THEIR MONEY OR FIND OUT IF THE NAME OF THE SITE HAS CHANGED? I PAID OVER A YEAR AGO, AND NOW CANNOT ACCESS THE SITE! HELP! IF ANY ATTORNEY READS THIS, PLEASE CONTACT THE FOLKS THAT ARE COMPLAINING; I BELIEVE YOU WILL HAVE MORE THAN ENOUGH COMPLAINTS FOR A CIVIL SUIT AGAINST THE FOLKS WHO RAN THE SITE AND TOOK MONEY FROM PEOPLE. THIS IS INTERNET THEFT; THEY TOOK MONEY AND CAN'T DELIVER THE PRODUCT!

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amanda
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Feb 18, 2008 12:48 pm EST

I too fell for it, thinking i would get to download all the music i wanted, wish i had known that it was a scam otherwise i would not have paid £60 for it when i thought it was only 27. i too have asked for a refund, as it doe s not work! i have now uninstalled the programmes.

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Rachel Roberts
,
Jan 17, 2008 5:59 pm EST

I also paid $70+ for 360 pro and I can not even get it to come up. I want my money back. Thats bull crap.

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MATTHEW PILARSKI
,
Oct 28, 2007 12:49 am EDT

I WOULD LIKE A FULL REFUND ALSO, THAT COMPANY JUST CHARGED ME TRIPLE WHAT I AGREED TO PAY FOR. I WANT A FULL REFUND IMMEDIATELY. THE PROGRAM DOESN'T EVEN WORK.

ComplaintsBoard
T
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

360 Share Pro This stuff should be illegal

After receiving a statement from my credit card that I had used with tunes, I found that I had somehow I signed up for a lifetime membership to 360 Pro Share. I contacted the "third party company" that handles their calls, and asked for a full refund. I was in turn told that since I had not canceled my membership within seven days, I was only untitled to $19.99 of the 39.95 that was charged to my card. The number that I called was [protected]. Hope this helps someone out there.

P.S.-The program is a complete rip off and does not work at all.

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wanda tripp
,
Oct 12, 2008 11:21 pm EDT

I CANT GET TO WATCH MOVIES.AND ALL I COULD GET WAS DOWNLOADED MOVIE THAT RUNS POORLY. HEY GUYS COME ON NOW...$ 19.00FOR ONE VIDEO.AND BY THE WAY...WHAT EVER HAPPENED TO MY ICONS...THEY ARE STILLON MY DESKTOP, USELESS

ComplaintsBoard
S
12:00 am EDT
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360 Share Pro - Stealing my info!

Viruses and access to info that should not be shared. Even with my very expensive security program that has all the blocks and firewalls possible i still get people rambling through my things. Its to slow with the secured line or doesn't work at all. Then i call just to see if someone would answer the phone and i got a representative that wanted to go...

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ComplaintsBoard
G
12:00 am EDT

360 Share Pro Software does not work!

I ordered Proshare 360 and paid for a lifetime membership and after a few weeks of using it... it no longer works... was ripped off by these guys...

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amandabsweitzer
Westernport, US
Feb 25, 2011 3:39 am EST

I downloaded the free trial offer because I was looking for a good music source.I wrote to them several times about the product & that I wanted to cancel before they charged me & all they gave me is the run around.Needless to say I was charged for a crappy service that I cant even download any music from.I wish I would have found this information before I even downloaded it.

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Maryann crawford
,
Dec 01, 2008 4:22 pm EST

Iv'e had proshare for 3 years now and have never had a problems with any downloads or anything in regards to the program, I think it is awesome, I even have it downloaded on my kids computers and havent had a problem there either. Maybe it was just bad luck for you or your computer doesnt allow for such a big program to stay downloaded on your hard-drive or your memory doenst hold enough.

ComplaintsBoard
G
12:00 am EDT

360 Share Pro Why have i done to deserve this?

I have purchased and run faithful to this Limewire program, seeing that we're not allowed / supposed to be downloading illegally. Where is the support / patches and adive when this program stops working, however? Recent upgrades to Java and MS Runtime programs prevent the program from opening and limit the bandwidth for downloading.

If Limewire wanted its customers to download responsibly, they should be supporting those that are trying to do the right thing. What can be done done to prevent or rectify this situation, Limewire? Oh, for the days of eDonkey and Kazaa!

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J
12:00 am EDT

360 Share Pro Unable to use and no full refund

I also tried this service and paid for the lifetime membership. Fortunately I used a debit card. I was unable to get assist via website. The only reply I got was to download more files to my computer. Then the red flag went up. I found your complaint board I realized I had been suckered too. I finally was able to get through to customer services. Once again advising me to go to add / delete files to add more programs. I refused and insisted on a refund. I told the rep I had found numerous complaints re them and I was not going to download anything through them. I was told I could get a refund less a$9 charge for "service fee". What service? I figured this is my "stupid tax" and better than $60+ ( of which was only to be 24.99 and I had opted no re other services, but was charged anyway). If I don't receive the credit then I will dispute it through the bank /VISA.

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Eugene Gentile
,
Jul 19, 2007 7:20 am EDT

I cannot believe what I am reading!I have gone through the exact same thing, word for word. They (sharepro360) took more than I agreed too off my credit card and now that I am trying to locate them, they are no where to be found. Do they go by a different name on the web? I can't even get to download any music because my computer tells me that the Sharepro360 site is corrupt. Anyone have any suggestions for me?

Thank you and good day!

ComplaintsBoard
E
12:00 am EDT

360 Share Pro Unable to use program!

After paying a lifetime one off subscription 360 share pro has now disconnected. It has run successfully for 3 months prior to the shut down. Unable to find a means of contacting for a refund.

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dennis james sims
,
Nov 12, 2007 12:00 am EST

I paid the fee for life time service and the program just stopped
Working and I cannot get in contact with the company to get my money back.

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david
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Nov 21, 2007 12:43 pm EST

I have had no problems with it... it works great.. if it does not load it maybe because your java program has been updated... the new java version does not allow the 360 share pro to work or even start... but it works great for me... no problem i have had it for about a year and a half.

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Ryan Arnold
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Sep 30, 2007 12:32 am EDT

my 360share will not even open up how do i fix that

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Avril Woodley
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Aug 15, 2007 7:37 am EDT

Joined in Dec 2005, paid one-off fee. I only download music and has worked fine so far. Contacted them via member's logon about firewall problem and came across this, hope it helps people get in touch with them:

Toll Free (within North America): [protected]
Outside North America: +[protected].

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Zac Marc Neha Muraahi
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Jul 29, 2007 8:43 pm EDT

I click the icon and a box comes up with the 360 share logo and thats all. The program use to run but doesn't anymore. I've paid for this program and can not use it. How do i reach the company? I want a refund. I feel ripped off!

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WAYNE M ADAMS
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Jul 25, 2007 2:04 am EDT

I click the icon and a box comes up with the 360 share logo and thats all. The program will not run. I've paid for this program and can not use it. How do i reach the company?

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Tarnia Carlson-Taylor
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Jul 11, 2007 9:35 pm EDT

I also bought a one-off life time subscription of music downloads through Share Pro 360 and similar events such as those mentioned have happened. I have not been able to download through "sharepro" for almost a year. Additionally, an error message appears on my screen everytime I turn on my computer reading " a fatal error has occurred" and gives me a choice to send the error to Share Pro which of course does not work. A few months ago I contacted customer service via limewire and reported the error and have not heard anything. It has now been 8 months + and I still have the error message displaying and I am unable to remove it.

Can anyone help me remove this from my PC.

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David Scott Ekman
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Jul 10, 2007 1:47 am EDT

I bought Limewire then I bought 360 Share Pro for $25 for a 2 year subscription with unlimited music downloads. It worked for a while then suddenly I could not get it to open. I've tried everything. Now I'm trying to find a telephone number to call customer service or technical support to fix it so I can download the music I paid for.

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Jessica H
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Jul 09, 2007 2:35 am EDT

I have now paid for this service twice (both "lifetime memberships" for a total of $80) and it has quit working again stating the "gnutella" software is being blocked by my firewall, even though all of my firewalls are OFF! The first time the software seemed to uninstall itself from my computer! This is the absolute WORST music sharing software and I would like to advise EVERYONE out there to please go somewhere else!

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Cornell Lighty
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Jun 21, 2007 4:24 pm EDT

A couple of weeks ago I purchased 360 Share Pro and the download was not complete. I was billed $ 36.00 and some change, waiting for a page to command me to continue and nothing happened so please do something to correct this problem or give my money back I purchase 360 Share Pro with my debit card.

P.S Be advise I made this complaint to my bank.

ComplaintsBoard
K
12:00 am EDT

360 Share Pro Unable to use, no reply

I subscribed to 360 pro and Bearshare paying the one off fee. I was at the time under the impression that allowed me to download songs legally. If it is not legal what are we paying for? Anyway... Both of these sites no longer work. I feel I have been ripped off. I have cleared them from my computer.

I have found an address to email both of them, surprise... surprise they have not replied.
BEWARE ON BOTH COUNTS

Sleaford UK

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12:00 am EDT

360 Share Pro Taking membership money twice!

I had been a fully paid life member of this company (?). When I went to use Share last week it didn't work. I downloaded it again and paid again hoping to get a refund as I'd already paid a life membership. However, when I contacted them on several occasions explaining the situation, they just deleted my e-mails and didn't want to know. DO NOT USE THIS COMPANY, THEY ARE A RIP OFF AND DO NOT HELP YOU IN ANY WAY, SHAPE OR FORM. ALL THEY WANT IS YOUR MONEY. THE QUALITY OF THE DOWNLOADED SONGS ARE NOT THAT HOT ANYWAY.

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12:00 am EDT

360 Share Pro Program did not open

In December 2005 I subscribed to 360- share pro for a lifetime subscription, Order ID #:071520051204114032440 and for the past few weeks I could not open the program. I then sought assistance from DELL technical support to regain the program. After surrendering control of my PC to them they deleted the program from my PC and could not reinstall it because they say it was corrupted. I've tried to contact 360 share pro for membership assistance to download my program again with all the music files that I had saved to no avail.

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12:00 am EDT

360 Share Pro Won't work and cannot cancel

I have been looking for a phone number to access their support in making the product they offer work with Itunes for my Son't IPod. Then I was trying to cancel my subscription but couldn't find a way of doing that. So I gave up on that and decided to download Limewire and without my knowledge I ended up downloading and paying for 360 sharepro again! It looks and totally acts like you are paying for limewire when infact you are paying for sharepro. So now I have 2 subscriptions to a software music company that I don't even want. To top it all off, It says I can pay .099 per month for their service when infact they added on 12.00 for some spyware thing and 19.99 for something else and I ended up getting charges over 54.00 US for this! I am so mad right now and I need to get a hold of this company as soon as possible but they are smart..no number to be found but you can e-mail them... Give me a Break!

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12:00 am EDT
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360 Share Pro - It just stopped working!

I paid for a lifetime membership and its been fine for about 6 months now, all of the sudden nothing, I can't get it to do anything. I also thought I was downloading Limewire, but in the end I got this. I have tried to contact them to no avail. No phone numbers to speak of, and email doesn't work.

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12:00 am EDT

360 Share Pro Cannot log onto the website!

I purchase a lifetime membership to download music on this site and I haven't been able to log on for at least 2 months. When I go to download the software, I'm asked to buy again. I am not paying for something that I already did and expect to be able to use forever.

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Albert Isaac
Edmonton, CA
Sep 24, 2009 1:29 pm EDT

I have a life time membership, lost all my data can't get to where i can log in, how do i get 360pro back

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wallo19
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Nov 09, 2008 5:13 am EST

telecharger

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lee the people
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Nov 02, 2008 2:06 am EST

I had this for about a year and then I have no idea what's going on except to say the music was good enough until files became corrupted. We have no idea where this 360 Pro Share is coming from like any other internet music business. We get what we paid for. Nothing in the end. It was good while the downloaded music was there for the taking.

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Debbie D.
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May 08, 2008 3:30 am EDT

Very strange! I paid a 2 yr. membership @ $24.95 almost 5 years ago. Have never had any trouble, and it has never let me download a corrupted file. I wondered when they were going to hit me up for another membership fee, but after over 3000 dl's & 5 yrs., not another dime has ever been asked for or charged to my debit card. Guess I'm a lucky one:} Sounds like the issue may be with the life-time memberships maybe?

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cara
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Apr 20, 2008 8:23 am EDT

I payed the 99p a month and when i got bank statement it had taken over 50 quid...i hope this isnt an identy scam where they obtain our details and then open bank accounts n get cedit cards in our name...

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Ronald K Williams
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Dec 15, 2007 7:04 pm EST

I've used this program and had no problems. They seem to take care of their customers. Only problem some songs that you think are downloading,sometimes is a advertisement which is annoyance and I just delete it. Do a disk clean up after downloads.

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t.....l.....
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Sep 27, 2007 5:06 pm EDT

Just call [protected] this is 360 pro tech support and they will e mail you the fix 360, and you will be up and running. Mine is working just fine

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Wilton Register
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Sep 09, 2007 11:40 am EDT

I have had my membership for some time and it has worked reasonably well. Today, when I double click on the icon, nothing is happening. After reading some of the complaints above, I am concerned about what is taking place.

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Jewell Wright
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Jun 24, 2007 4:09 pm EDT

Same complaints. It worked for a while but then stopped. Not sure of exact time frame.

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lynn dooling
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Jun 21, 2007 3:05 pm EDT

I have the same problem and have e-mailed them several times. Have tried everything they suggest but nothing works.

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12:00 am EDT
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360 Share Pro - No back up support!

Bought a "Lifetime Full & Unlimited Access for a total of 24.88 $ USD" from The Music Members Area and got 360 Share Pro... this worked fine for a few months and then just STOPPED working. Went to their website and managed to login BUT their technical support page does NOT WORK, so there's NOTHING I CAN DO! I cannot get support from Limewire because I...

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12:00 am EDT
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360 Share Pro - Paid, but cannot download!

I have paid 61.66 usd dollars for this program and cant download it. They wont accept my email address or password. Beware!

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12:00 am EDT
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360 Share Pro - How to get your money back!

I subscribed to limewire.co.uk a while ago, and received 360 share pro. After much effort, and many many emails, I got a refund. I contacted the customer service through the limewire.co.uk page as this was where I bought it. So keep trying - you can get your money back too for this scam!!

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