Unprofessional Fitness Business Advertisement
I am a member at Bally Fitness for 5 years, looking for alternative excellent fitness for enjoying and expanding my workout experience.
I saw the special offers of 24 Hrs Fitness on Fri morning (08/29/08) on website in the special offer section. It said "1-year pre-paid all club for only $249", the Offer expires 08/31/08. I printed it out, took it with me to my work place; I thought I will apply online when I got back home.
At the same day, I onlined on Fri evening (08/29/08) 5:40pm, they already took the Ads out from the website. I called to the 24 Hrs Fitness in my local area (Pico Los Angeles), they said that this offer expired on THU 08/28/08 (yesterday). OMG!!! they're all lirer, unreliable people to talk with. I said I had a paper on my hand; however, they still insisted the Offer already expired since THU 08/28/08.
So, I have only one chance to find out by calling to a number# 1-888-243-5002. I called to this phone# (it's a number for joining the fitness over the phone) in the morning of Sat 08/30/08 10:00am; a representative (a lady) said that this Offer already expired, , , dam it ! stupid ! unprofessional !
I said that I have a paper on my hand, and it said the Offer expires on 08/31/08. Then I heard she talked with someone near her, she came back to me and said that it already expired; she said "she can't help, sorry!"
This is very disappointed with the professional fitness business who has many branches over the country and in aboard. The Ads is expired before time it'd be, unprofessional staffs to provide the significant information to support the customers, unwilling to help customers.
PS:- Very disappointed !!!