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1.5 25 Reviews

Alpha Wear Fitness Complaints Summary

3 Resolved
22 Unresolved
Our verdict: With Alpha Wear Fitness's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Alpha Wear Fitness reviews & complaints 25

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Newest Alpha Wear Fitness reviews & complaints

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11:14 pm EDT
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Alpha Wear Fitness Ambassador program

SCAM/FRAUD/LIARS. This company is a total scam and fraud. Like everyone else I got the same text messages telling me how urgent it was to respond and how they were trying to force me into decisions in like a two minute time frame. I was already looking at buying stuff anyways. I was told to hurry up and buy stuff now . I figured what the he’ll, I’ll get what I wanted and use it for that. Less than three minutes later I emailed and sent a text to ALBERT, asking to cancel everything and give refund. They said the stuff already went out. IN THREE MINUTES? my email was time stamped before they sent one to me. I was also threatened with a law suit and how no other brand would represent me. But still had the audacity to tell me to tag them in their stuff. IM GOING TO BURN THEIR STUFF!

Desired outcome: Refund my money.

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9:45 pm EDT
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Alpha Wear Fitness this company is a thieve and scam

the story is not about me its about my friend who got bullied by the CEO, Albert of alpha wear. This guy texted my friend multiple times in an offensives way, tried to trick my friend to buy his merch so he can become a sponsored athlete. when my friend said no he called my friend "sponsor fishing" and will report my friend. pls take this scam company down. and Albert, pls go F yourself. I MEAN IT, GO F YOURSELF.

Desired outcome: THIS COME NEED TO BE TAKE DOWN

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Heidi Larsen
, US
Jul 31, 2023 8:33 pm EDT
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He was extremely rude to me as well and left me a nasty voice message.

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5:41 pm EDT
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Alpha Wear Fitness Clothing

I was contacted by the “owner” of this athletic line wanting to work with me as a sponsored athlete. I had to purchase their products and then move forward with the process. I purchased 2 products that don’t fit properly (which sometime happens) but I received a email about them not refunding me but also that I blocked the “owner” and did not want to participate in their athlete program. They have numerous complaints with the BBB and he also sent me threatening email about never Being able to work In the industry. He is a complete bully and scam artist. Products don’t reach their customers and when they do they are not accurate to size and then when you email about it they try to bulky or scare you saying you will never work in the athletic sponsorship industry.

Desired outcome: I would like a refund

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9:08 am EDT
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Alpha Wear Fitness Several articles of apparel

I spent over 200 dollars on six articles. I received two I ordered and one I didn't. I never received anything else. This was over a year ago. Representative of the company is extremely condescending, threatens legal action, and is very deceitful and rude. Horrible company. Absolutely scammed and thieves. If a class action suit ever arises, count me in.

Desired outcome: They get sued.

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1:56 pm EDT

Alpha Wear Fitness Management

I have read through a few online complaints against this brand and unfortunately I have to agree with all the negativity that comes from this brand. Being newer to social media / online fitness coaching, I started to reach out to a little fitness apparel brands in the hopes to partner together. Albert, the owner, reached back out to me, several times, within 48 hours to let me know what he is urgently awaiting my reply and that I am the "only athlete" that has not yet done what he is requesting. This felt very pushy to me.

After reading online reviews further, I kindly let him know that I am no longer interested in the opportunity. He sent me a voice memo back saying that I am scamming / phishing his company and he technically should report me, but will kindly refrain. He also told me to "have a blessed day and enjoy working with much smaller companies."

I would have agreed to work with Alpha Wear Fitness had Albert been kinder to other people whose reviews I read, or was less pushy & aggressive with me, and more open to feedback. I will never purchase anything from this brand and I am very happy with my decision to not sponsor their clothing - kindness matters to me and that is not the message I want sent to my following, no matter how small.

Desired outcome: That others see this review and DO NOT reach out to work with Albert as he may "report you."

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S
5:50 pm EST

Alpha Wear Fitness Alpha wear fitness

The owner Albert is the rudest person I have ever dealt with. He is pushy, arrogant, and uneducated in his approach to business. I was unable to contact him in a fast (to his standard) manner & he said I was wasting his time. I told him to take me off his texting list because I want interested & he told me there is no list, I'm the one who signed up... Which didn't make any sense and kept harassing me. He is not good with customer service and anyone should stay far away from him and this company. Plus, the clothing/ products he is selling are ugly and overpriced. Not worth it. Also, many people who did sign up to be an athlete rep for his company bought product & then never receive it.

Desired outcome: Complain launched against his company & on Google reviews

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5:49 pm EST
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Alpha Wear Fitness This company and the owner Albert

Upon seeing a sponsored ad on Instagram to become an ambassador for this company, I immediately received a text from the owner Albert. I let him know that I wasn’t interested. Then a few hours later, I received two nasty text messages from him, saying that he was more than patient with me and that I will be reported as fishing. I took it upon myself to comment on his Instagram letting people know what is going on. He then blocked me and sent me a message, letting me know that he would sue me for libel and slander.

Desired outcome: Company website and social media pages should be taken down. He should not be able to do this to other people and other various company names

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11:13 pm EDT

Alpha Wear Fitness Albert and the whole company

Very sketchy and that Albert dude is rude. He said I’d never get a opportunity like this again when I said I’d pass on the offer and couldn’t buy the 6-8 i teams off the website. First off the t- shirts weak af and they were almost $30 itself. Then he gone said I only have to do $40 worth but he just said 6-8 items….he couldn’t keep up with his lies! DONT DO IT

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12:44 pm EDT

Alpha Wear Fitness Sponsorship garbage

Tough guy albert wants to contact and threaten me has done it to tons of other people. I’m in the hospital and didn’t respond to his texts so he threatens me and then sends the most unprofessional and childish responses. This company is clearly filled with garbage. Who in their right mind while working whether he’s the owner or an employee responds to anyone the way this company has to not just me but tons of others. There’s literally a alpha wear scam/hate page on Instagram with loads of similar cases of this company speaking to people in an extremely unprofessional and inappropriate manner. Grow the [censored] up.

Desired outcome: Albert to go [censored] himself

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noname0401
saint charles, US
Sep 13, 2022 3:29 pm EDT

Have you been able to get a refund? I am at a loss for what else to do.

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5:40 pm EDT

Alpha Wear Fitness Billing

you have been charging my account $99.95 per month.

I did not authorize this transaction. I have never been to your site, or order anything.

please credit my account, asap,

I will notify my bank to stop all payments to you if there is no response from you:

I will inform Better Business and possibly the FBI of fraud charges.

This is the second charge, you have made.

Please respond with in 24 hours.

Thank you

Desired outcome: Please refund charges of 99.95 made on July 27. and remove me from any further transactions.

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R
10:18 pm EDT

Alpha Wear Fitness I felt like I was being threatened

I felt like I was being threatened, there’s lotta scams on the Internet nowadays and I received a text message from this company stating I could get a sponsorship but I need to purchase seven outfits and I didn’t get back to them right away because I have a family and I’m not always sitting on my phone and it was through text message no email no phone call. There were statements made that I was being viewed as a difficult person now to work with and they were going to file a complaint against me so nobody else can sponsor me. I was also told that for a person like myself would never see a better opportunity and that made me unprofessional and I said well the 35-year-old adult in me just doesn’t feel like this is right and I don’t trust it you want me to spend hundreds of dollars on buying merchandise without a binding contract stating what you had put in a text message. I have no problem screenshot Ing all of the messages from this company it’s horrible. Nobody deserves to be treated that way or messaged that way. I feel discriminated against and bullied. And worse of all threatened that if I didn’t do what he asked he was going to report me, So nobody uses me again. That’s definition of character first off second off the whole start of the conversation was how they were unprofessional and forgot to make phone calls. So that’s a first impression I got

Desired outcome: I don’t want them to be able to throw dirt on my name over something that’s not true. I don’t deserve anything to be reported I want personal apology From this person which is said to be the owner of the company

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K
4:14 pm EDT
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Alpha Wear Fitness Clothing

Do NOT deal with this company. They are a complete sham and all of these reviews are true. I have the same story as everyone else. In 2019 I ordered clothing for part of their ambassador program. They said they had a warehouse fire and took six months to send cheap overpriced clothing all while harassing me to make sales and generate social media attention. They still have my photos on their page and are refusing to remove them. Their owner is extremely inappropriate, unprofessional and condescending. Don’t walk RUN away from this company. DM me on instagram at peachykween18 if you need more info.

Desired outcome: This company is shut down due to improper business practices, false promises, and unprofessionalism

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3:16 pm EDT

Alpha Wear Fitness Order # 21282

I placed an order and paid $200 for clothes and gym equipment. It’s been over a month and I still have no received anything from you guys. How does that even happen?!

Desired outcome: Give me my clothes I paid for it give me my money back

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11:56 am EDT
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Alpha Wear Fitness Rip off

Had a terrible experience with this company. Was contacted to be a brand ambassador. After buying the necessary products they started some bs story about all inventory was lost.

Hard to believe they didn't have 3 shirts and straps to send to an athlete so they can start their journey with the company and make their money back.

Overall terrible experience. I would highly suggest shopping with a more reputable company, the reviews say it all.

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R
8:01 am EST

Alpha Wear Fitness They have offered a refund and it has been months, still no refund and never recieved any product

I ordered fromcthis company after being excepted to be an ambassador for them, I was cought off guard that they damand you right away to purchase so much material immediately (first red flag) so after applying for there athlete program and being excepted, I purchased what they asked.. Now as time went by I noticed it was over a month and no items, so I asked when they would be aent and where is my tracking number. All I kept recieving was it was on its way, now periodically djuring the next few weeks I kept emailing to ask what is happening and the reply I recieved now was even worse and they explain to me that 10's of thousands of dollars of product is stuck in customs. So now the answers are turning tocit will be there soon, well I explain if it is ahipped where is my tracking that was stated in the email I would recieve upon shipment... Now the answers start to change again and I am left with, we told you it ia stuck at customs and we cant send any product if we do not have anything... So they are trying to sell clothes they dont even have! (red flag) so now me and this owner start to have personal conversation about the issue and he starts making threats if I decide to ask my bank to help me get my monwy back and states I will be sued and charged for buyers fraud. I have all the messages and emails since day one and explained to him I have every right to come for my money and will be doing so, you are not allowed to have a fake business or so called business and juat ripp people off and then threaten them when they try to get there hard earned money back.. So now at this point he changes ghis tune and says well ill give you two options but one of them you will not be apart of this amazing brand and you will lose out on a lifetime oppurtunity and second if you want a refund we will do this one time for you and that will be it. Of course I say I want my refund and want absolutely nothing to do with this so called company. Ok he says you will recieve your refund within 4-6 business days.. Ao now I decide to really look at there website and for some compaby that has been around for soooooo long, it was interesting there website started 2021! (red flag)... Then I find all these reviews on this company and customers extremely mad that they want this company shut down cause all they have been doing ia stealing peoples money and threatening them by this so called owner... Someone needs to shut this scam down! When is enough, enough! I will be going through my bank to go after my funds and I will be doing what it takes for this ao called compa y to be stopped so they cannot do this to anyone else... Horrible experience and never ever have I been talked to in such manner... Your threats do not scare me one bit, so in your hopes you better be an amazing scam artist and hide your stuff well because im going to do whatever it takes to get my funds back and to see your stopped

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11:59 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Alpha Wear Fitness Attire

I clicked on the ad for the ambassador program through Alpha Wear Fitness. I was contacted about making a purchase of attire because understandably you can't represent a company without their products. I placed an order for 6 items. I was asked if I wanted to increase my order to 8 items with incentive to receive a free bag if I upgraded. I declined. Later I was contacted by the CEO to purchase more items to help me qualify for a competition for possibly becoming an ambassador. I was asked several times if I wanted to make this purchase. I felt the antics of the business were very pushy so I stopped responding about the purchase. The CEO seemed to be annoyed through tone of his texts phrasing. After about a week, my products still had not shipped. I was told I would have to send an email to customer service. After sending the email, I received a text from Christian that 4 out of 6 of my items were not in stock. We got those 4 exchanged and the sent them out after I contacted them several days later again. The 2 items that were supposedly in stock have still never been received. My order was placed May 10th. This is August 27. I have tried to email and text to try to receive my other 2 shirts and have received no response. The customer service with this company is terrible.

Desired outcome: Just want the products that I paid for.

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The owner of Alpha Wear, Albert, has reached out with a text 407-879-0138 to help resolve this complaint.

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Clayton Jewell
, US
Oct 01, 2021 3:55 pm EDT

Same thing I’d going on with me. I don’t have one item that I originally ordered because of out of stock and had to settle for items I don’t like because they won’t refund money. 2 months later I’m still waiting on my last 3 items.

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BeeTheGood
, US
Aug 27, 2021 2:03 pm EDT
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This sounds, to me, like a horrible scam. Did you get hired in person, or just over the internet? If you got hired over the internet, you've fallen for a popular scam where no job truly exists, and scammers just want to sell you a bunch of stuff that you'll never receive.

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12:55 am EDT
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Alpha Wear Fitness Ambassador program

Would give zero stars if possible. I applied on the Alpha Wear to become a brand ambassador/paid athlete and received and text today while I was in class. I was unable to get to it right away but I did respond in about 10 minutes. The representative texted me back around the same time gram, but ended his response with "Prompt replied are highly appreciated" which rubbed me the wrong way. But he asked some questions and ended up telling me that in order to join, I would have to drop $200 on apparel TODAY, which I was unable to do because I am in college and have other expenses. I respectfully declined their offer, and was met with more pushing. After down back and forth, I ended up having to leave class, and when I got back home I had another text, from Albert the CEO, who chastised me for not responding quickly. I have a 15 minute drive from school to my house, so the representative was left on delivered for less than 30 minutes. I declined his offer as well, as he pushed me into buying their apparel, but I told him no as well. The last message that I received said and I quote, " We wish you the absolute best of luck with the smaller brands, Cat! Be sure to avoid applying for sponsorship in this industry until you're actually ready. Stay strong!" How rude, unprofessional, impolite, and so many other words that I probably shouldn't use in this review. Disgusting customer service. I hope this disgraceful brand gets shut down.

I've also seen their staff replying on review sites threatening legal action. So Albert, I dare you to come after me. Go ahead and threaten me with your attorney. I have screenshots of everything, go ahead and threaten me like you've threatened other people who have called you out. I'll leave reviews on any website I can find and you can't do anything to stop me :)

Desired outcome: I want them shut down

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BeeTheGood
, US
Aug 27, 2021 2:05 pm EDT
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It's a scam company.
No job truly exists.

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7:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Alpha Wear Fitness has left an official reply on this complaint.

Alpha Wear Fitness Brand Ambassador Program

I recently created a purchase through Alpha Wear, after responding to an ad to become a brand ambassador. There was multiple points of contact during the transaction and began to receive direct text messages from the owner, Albert. I was also receiving correspondence from Christian and others on the team. At one point, I was receiving text messages to my cell phone from three points of contact about my order, a "competition" that I was never given full information to participate in or a chance to participate in a future competition. There was much pressure to increase my initial Brand Ambassador purchase from six items to eight items, with the offer of receiving additional merchandise. I received multiple text messages about increasing my order, until I responded that I would not be purchasing more than six items. I was told that I would be a part of a competition to become a paid athlete under the sponsorship of this company. I did not receive the information in order to participate in the competition, and asked multiple times for this information to be sent to me. I also repeatedly asked for my Athlete registration email to be re-sent to me because I did not receive it in any part of my inbox (I checked junk and spam folders). I was sent several times the time stamp that it was already sent instead of being emailed the information within the proper time frame to compete in their competition to become a sponsored athlete. I was contacted several days after placing my order via text message to be informed that my items are not in inventory and I could be provided a larger size. I requested a full refund since they did not have half of what I ordered. I started receive threats of lawsuits, of Alpha Wear "contacting the fitness industry" to disparage my professional career, and the owner, Albert, began to text me again personally while his staff repeatedly pressured me to get on a call with him. Albert was condescending in tone and denied any pressure or issue with my order when I confronted him and when this was filed as a complaint with the Better Business Bureau. They claimed they have since sent my order a while ago, when I was receiving texts last week about an issue with half my order, saying it wasn't in stock like their website stated when I ordered. Stay away! It's a scam!

Desired outcome: Shut the Brand Ambassador program down.

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3:11 am EDT

Alpha Wear Fitness Entire order and everything involved

So a few years ago they reached out to me for their "athlete search". I ordered over 200 dollars in clothing that day, and it had to be THAT DAY, couldn't wait till the next. Anyways, so I ordered all these products and got my receipt and confirmation. Then began the waiting game. I waited and waited and nothing ever came. Finally reached out and after months got a response. I got back and forth answers how they were back ordered, then filled my order, then back ordered, then filled my order. I to this day never seen a penny back or even so much as one article of clothing. Wont do refunds, but its not a refund when you haven't even sent one thing I ordered, thats called stealing. I thought that's how businesses worked, you order, you pay, they send. I was wrong apparently. I write this cuz I couldn't believe I ran across them yesterday on social media and seeing they're still doin the same thing to other people. I really was surprised tk even see this company still up and running. I have email after email after email from this experience. I hope this helps someone out for the future

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7:52 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Alpha Wear Fitness apparel

Attached is the payment for a second charged after finding out it was a scam & contacted my bank to seized the transaction. Since the bank did their investigation & learnt that I did received my merchandise, they reversed the payment to the company. This was a double charged back in July 2019, it been over 5-6 months & still cant get my refund from albert (the CEO) attached also is screenshots of recent text messages, stating that he did refund my money & it's in my bank account! But its not..

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Resolved

So, I finally got a call from the CEO (albert) after so many months. He explained to me that my money was refunded along time ago.. it was because I used 2 different bank to process my transactions, & didnt realized the money was sent back to the one I didnt expected. I'm just happy we both resolved this matter..

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