Baseball Express Customer Service


Concourse Team Express

5750 Northwest Pky, Ste. 100
San Antonio
United States - 78249-3374

Customer Support Phone Numbers

1800 937 4824(Customer Service) 1 0
+1 210 348 7000(Head Office) 1 0
1800 460 9986(Tollfree) 1 0
+1 210 525 9339(Head Office) 1 0
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
Sat8:00 AM - 4:00 PM

Baseball Express Complaints & Reviews

Baseball Express / Unreliable company

Jul 14, 2016

I have purchased things from several times now but my recent shopping experience was a total disaster! Back in March I have placed an order with Baseball Express and it is now July and I received nothing yet! Customer service is absolutely useless, they keep claiming my... / The company didn't deliver orders and each time I had problems with them

Feb 19, 2016

I tried to purchase from, but each time I didn’t get the order. For the first time, the order was on back order and the company returned money back. The second time, I waited 4 weeks and suddenly the seller cancelled my order and didn’t refund. I am sick of arguing...

Baseball Express / Baseball bat and gloves for my son's Birthday

Sep 18, 2015

Purchased a Baseball and glove for my son's Birthday from BASEBALL EXPRESS. After having difficulty on the on line system I had been trying since noon. The rep Tanisha (I think) assured me that it would be shipped out on Tuesday. I explained it was important and she said when she got off... / They delivered fake order, but I waited 4 months

Jul 15, 2015

I was so disappointed in the services of the company I have ordered from them, but I placed it in the end of January. I received fake order only in the beginning of May. Seriously, they tried to deliver the order within almost 4 months. How is it possible? The...

Baseball Express / RIP OFF


I purchased a NIKE bat for almost $400 -- the top flew off when the second batter was using it. They wouldn't take it back at BASEBALL EXPRESS -- I was ripped off for $400!!!

Baseball Express / Missing Order / Rude Supervisors


I ordered a Throwmax training aid from them on March 9th, 2009. I received the order email on the 9th and then a shipment email on the 10th. In the email it was said that the order was being shipped UPS ground. Here is their info from their web page on shipping via UPS ground. STANDARD...

Baseball Express / Baseball Express is an online sporting goods store and owes me $220.00


On April 22, 2006 I ordered an Easton Stealth CNT -5 Senior League Baseball Bat which was received in the first week of May and billed to my credit card on May 2, 2006. Later that month during a game it was discovered that the bat had a flat side to it and I contacted Baseball express to...