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CB Satellite and Cable TV Comcast / Xfinity Complaints #2-21
Comcast / Xfinity

Comcast / Xfinity review: Service

S
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11:44 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
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We were without power for 5 days. When our power came back on we couldn’t get on internet and cable. Called and made an appointment for a technician to come out. Today my husband got a message saying it appears to be online and to verify. Which we were at work. Then an hour later he got another message saying service call is canceled. We hadn’t verified. When I called Xfinity when I got home they were unable to give me the same time slot that I had scheduled. Rescheduled for Sunday after she said there is an appointment 5-7 then oh it 8-10am. Wouldn’t accommodate to an earlier appointment. Both representatives were not helpful. Every time there is an issue they just blow you off.

Recommendation: Don’t get there service

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  1. Comcast / Xfinity Contacts

  2. Comcast / Xfinity phone numbers
    +1 (800) 934-6489
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    Support
    +1 (877) 231-8749
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    Hospitality - Questions & Ordering
    +1 (800) 741-4141
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    Ethernet - Customer Support & Care
    +1 (866) 429-2321
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    Business VoiceEdge - Questions & Ordering
    +1 (877) 761-7401
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    Business VoiceEdge - Customer Support
    +1 (877) 543-3961
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    PRI Trunks - Customer Support
    +1 (877) 229-5999
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    Hospitality - Customer Support
    +1 (855) 867-5010
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    Upware Marketplace - Questions & Ordering
    +1 (866) 950-3789
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    Upware Marketplace - Customer Support
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  3. Comcast / Xfinity emails
  4. Comcast / Xfinity address
    1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States
  5. Comcast / Xfinity social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
  7. View all Comcast / Xfinity contacts
Comcast / Xfinity Category
Comcast / Xfinity is ranked 49 among 53 companies in the Satellite and Cable TV category
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customer service is god-awful!
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