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Comcast / Xfinity

Comcast / Xfinity review: Service

S
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11:44 pm UTC
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We were without power for 5 days. When our power came back on we couldn’t get on internet and cable. Called and made an appointment for a technician to come out. Today my husband got a message saying it appears to be online and to verify. Which we were at work. Then an hour later he got another message saying service call is canceled. We hadn’t verified. When I called Xfinity when I got home they were unable to give me the same time slot that I had scheduled. Rescheduled for Sunday after she said there is an appointment 5-7 then oh it 8-10am. Wouldn’t accommodate to an earlier appointment. Both representatives were not helpful. Every time there is an issue they just blow you off.

Recommendation: Don’t get there service

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