CB Satellite and Cable TV Comcast / Xfinity Complaints #942-961

Comcast / Xfinity Reviews and Complaints

Comcast / Xfinity review: comcast won't cancel our service! ( 1 comment)

Valerie

Jul 15, 2008 4:52 am UTC

Resolved

I was unhappy with Comcast and switched over to RCN starting June 20 (along with our phone number). On the day that our service was switched over, I returned all the equipment and called Comcast to cancel our service.

To my surprise, Comcast would not cancel our service, saying that there is a "open work order" on the account. It has been 3 weeks now and there is still a work order on it and we are unable to cancel, while getting billed for the service. Although Comcast says that they will predate the service end date so that we will not be charged, on paper I am still being charged. I don't want to pay but am worried about it affecting my credit score. (I am guessing this is why they are doing this!)

I don't know why I cannot just cancel my service since I am not the one requesting anything requiring a work order.

Ridiculous!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

Add a comment

sotiredsocomplaints

New Britain, US

2 comments

sotiredsocomplaints of New Britain, US

Dec 15, 2008 10:06 pm UTC

There has to be a reason that you account is not closed. As far as your credit it will not show on your credit report unless you equipment is not returned which you say it was. the work orders take time to close sometime i hope yours is close and that this is already resolved.

Comcast / Xfinity - comcast did not inform credit protection association that payment is made 103

Comcast / Xfinity - there making me pay $800 to move there box out of my yard 12

Resolved

Comcast / Xfinity - unauthorized charges (pay per view) 37

Resolved

Comcast / Xfinity - big rebate scam! 47

Comcast / Xfinity - paying $3.00 rent on their phone modem! 4

Comcast / Xfinity - Trying to cancel my deceased daughter's account

Comcast / Xfinity - servicio

Comcast / Xfinity - internet and TV

Comcast / Xfinity - overcharged twice! 1

Resolved

Comcast / Xfinity - Customer Service

View all Comcast / Xfinity reviews and complaints

Comcast / Xfinity Contacts

Comcast / Xfinity phone numbers

+1 (800) 934-6489

Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 934-6489 phone number

Support

+1 (877) 231-8749

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 231-8749 phone number

Hospitality - Questions & Ordering

+1 (800) 741-4141

Click up if you have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (800) 741-4141 phone number

Ethernet - Customer Support & Care

+1 (866) 429-2321

Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 429-2321 phone number

Business VoiceEdge - Questions & Ordering

+1 (877) 761-7401

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 761-7401 phone number

Business VoiceEdge - Customer Support

+1 (877) 543-3961

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 543-3961 phone number

PRI Trunks - Customer Support

+1 (877) 229-5999

Click up if you have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (877) 229-5999 phone number

Hospitality - Customer Support

+1 (855) 867-5010

Click up if you have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (855) 867-5010 phone number

Upware Marketplace - Questions & Ordering

+1 (866) 950-3789

Click up if you have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have successfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number Click down if you have unsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number 0 0 users reported that they have UNsuccessfully reached Comcast / Xfinity by calling +1 (866) 950-3789 phone number

Upware Marketplace - Customer Support

More phone numbers

Comcast / Xfinity emails

comcast_privacy@comcast.com

100%
Confidence score: 100%

Support

Comcast / Xfinity address

1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States

Comcast / Xfinity social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 25, 2026
View all Comcast / Xfinity contacts