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Comcast / Xfinity Reviews and Complaints

Comcast / Xfinity review: Cheap service, horrible billing

Rob LeQuia of US

Dec 31, 2025 10:18 pm EST

Verified customer

Featured review

I own a Condo, Xfinity never bothered telling me they use the same 1 internet line for several customers, There are over 200 Condo Units here. What I found out is when 1 person in the area experiences an Internet outage I did as well. I work for home and was hopping mad when I found this out, I fired Xfinity. Went with a local internet company even though it cost me over $200 dollars to do so. I have my own internet line, my own IP address and no internet outages. Going on 2 months and I am still waiting for my refund from turning in the modem and other equipment to the Xfinity store.

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Comcast / Xfinity - Customer Service

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Comcast / Xfinity Contacts

Comcast / Xfinity phone numbers

+1 (800) 934-6489

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Support

+1 (877) 231-8749

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Hospitality - Questions & Ordering

+1 (800) 741-4141

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Ethernet - Customer Support & Care

+1 (866) 429-2321

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Business VoiceEdge - Questions & Ordering

+1 (877) 761-7401

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Business VoiceEdge - Customer Support

+1 (877) 543-3961

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PRI Trunks - Customer Support

+1 (877) 229-5999

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Hospitality - Customer Support

+1 (855) 867-5010

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Upware Marketplace - Questions & Ordering

+1 (866) 950-3789

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Comcast / Xfinity emails

comcast_privacy@comcast.com

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Comcast / Xfinity address

1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States

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