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CB Satellite and Cable TV Comcast / Xfinity can't reach a human through automated systems
Comcast / Xfinity

Comcast / Xfinity review: can't reach a human through automated systems

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1:10 pm EDT
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Today I called the live customer service number - the automated system doesnt recognize when you say "need live person" just keeps repeating the same can virtual assistant help. I already tried live chat with virtual assistant & couldnt solve problem - so texted "live chat person" and doesnt recognize there that you need connection with real person. So how are you supposed to reach a person when whether you call live person number or text live chat with person & neither recognizes escalation to actual live customer care? Most horrible service Ive had being able to reach customer service

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  1. Comcast / Xfinity Contacts

  2. Comcast / Xfinity phone numbers
    +1 (800) 934-6489
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    Support
    +1 (877) 231-8749
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    Hospitality - Questions & Ordering
    +1 (800) 741-4141
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    Ethernet - Customer Support & Care
    +1 (866) 429-2321
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    Business VoiceEdge - Questions & Ordering
    +1 (877) 761-7401
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    Business VoiceEdge - Customer Support
    +1 (877) 543-3961
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    PRI Trunks - Customer Support
    +1 (877) 229-5999
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    Hospitality - Customer Support
    +1 (855) 867-5010
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    Upware Marketplace - Questions & Ordering
    +1 (866) 950-3789
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    Upware Marketplace - Customer Support
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  3. Comcast / Xfinity emails
  4. Comcast / Xfinity address
    1701 JFK Boulevard, Philadelphia, Pennsylvania, PA19103, United States
  5. Comcast / Xfinity social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 17, 2025
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Comcast / Xfinity Category
Comcast / Xfinity is ranked 51 among 57 companies in the Satellite and Cable TV category
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