Coles Supermarkets — duty of care from staff
Disgusted in staff at Coles Hastings for allowing a woman with mental health issues to yell abuse at customers for several minutes without intervention. Only when the women attacked myself and two other elderly customers did they step in. No assistance was offered by any uniformed staff member except the poor girl at the cash register who gave me a paper towel to stop heavy bleeding due to attack. Seriously considering taking legal action against Coles as now my mental health is at risk due to their lack of duty of care. I can only hope they got the other lady the right help she needs.