SUBMIT A COMPLAINT

[Resolved] Coast Dentalreimbursments and refunds

5

I went to the Coast Dental location off Cascade. The service was prompt and courteous. However, there were issues in billing and I paid in full using my CareCredit Card. Insurance sent reimbursement for services to Coast Dental. I have been awaiting credit to be applied to my CareCredit account since late January. I have called the corporate location in Florida several times to speak with an operator. I am always transferred to someone's voicemail NEVER to have any call returned. It is now mid July. AVOID COAST DENTAL!!!

  • Coast Dental Services's response · Jul 20, 2012

    In addition to contacting CareCredit via its parent company, GE Capital, I invite you to also call Coast Dental's patient relations team at 1-855-455-6601 or email me directly at [email protected] I would like to address your concerns, but your review was posted anonymously. I look forward to having the opportunity to assist you.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Responses

  • Pi
    Pissed Coast Dental Patient Jul 19, 2012

    WATCH OUT!

    1 Votes
  • Ge
    GECapitalCares Jul 20, 2012

    **To expedite a response, please provide Reference code DM 072012_cb_Anon**

    We would like to look into your concern. Please email me at [email protected] with the following information:

    - The full name associated with the account
    - Mailing address associated with the account
    - Your contact phone number

    For your security, please do not include your account number in your email.

    Regards,
    Nicole
    GE Capital

    1 Votes

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