Coast Dental Services reviews and complaints 2
View all 183 complaintsCoast Dental Services - Refund
Received cleaning & X-rays on 3/10/20. Was charged for services covered by my insurance. It was confirmed refund was due $111.00. I contacted Bloomingdale office in Brandon on July 10, spoke with Cristina who said refunds are handled through Corporate main office & my account would be credited but would take up to 6 weeks. It has now been 9 weeks! Please refund my money!
Patient...Mary Beth Mazar, dob 7/23/1954, @ 4703 Lina Ct. Valrico, Fl. 33596
Please confirm using my email- [protected]@me.com
Replied
Coast Dental Services - poor service and ourageous estimate
Stay away from this den of money-hungry vipers! It is a "bait and switch" business. The place is dirty, disorganized, unkempt, with small cubicle-like spaces, run-down old equipment, hurried and superficial patient care, extremely painful measurement of gingival pockets by the hygienist, making me wait too long sitting in examination chairs, taking more time to prepare and outrageous estimate for treatment than in seeing me and expecting me to sign the estimate authorizing them to do the quoted unnecessary treatment. I only signed certifying that I had received the treatment estimate but scratched-off the printed statement that said that I was accepting them to do the quoted treatment. They are so interested in making a dishonest buck that they even include a credit application with the new patient packet!I only
The complaint has been investigated and resolved to the customer's satisfaction.
Please contact our Coast Dental Patient Relations team at 1-855-455-6601. The environment and circumstances you describe do not sound like our office; we would like to gain more information. Thank you.
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