The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Cleverbridge3 times taken money from my credit card

This review was posted by
a verified customer
Verified customer

i bought a pice of software from this company and i see i have been billed for it 3 times on my credit card, each time for the same amount 24.99

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by cleverbridge Customer Service Team · Jan 26, 2012

    Dear Tony,

    cleverbridge is the e-commerce partner for a number of online businesses and therefore our name appears on credit card statements in place of the company from whom you purchased the product. Please note that without more significant information we cannot locate any orders that have been placed in our system at this time. At this point we kindly ask that you contact us in order for us to locate any orders in our system and assist you with your inquiry.

    You may access our contact info at:
    http://www.cleverbridge.com/?scope=cuseco

    Sincerely,
    cleverbridge Customer Support Team

Responses

  • Ma
    marfloc Dec 05, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Le 5 novembre 2013 j'ai commandé pour 23, 74 € "MY PC BACK UP" Le code produit qui m'a été donné n'est pas bon et je ne peux donc pas utiliser le logiciel. J'ai réclamé à deux reprises soit un n° de produit valable soit un remboursement pour fourniture de
    produit qui ne fonctionne pas sans ce n° de clé. Aujourd'hui encore je vous demande soit un n° de clé^produit valable soit un remboursement immédiat.
    Ref :[protected] - fact AKD -[protected] au nom de Marie Couton

    0 Votes

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