City chic

I have bought bras from the Hips & Curves section of City Chic a couple of times. The first time, most of the bras fit great and I'm still wearing them, but I needed some new bras. I'd lost a bunch of weight and needed a smaller size (but NOT smaller cup size). I bought the next size down and this time they were way too small - both around and cup size. So I ordered the same size I already was wearing - and these were also too small - both around and cup size. I spent $200 on bras that don't fit.

I love the bras, they are beautiful? and its hard to find sexy bras in large cup sizes? but they mostly don't fit. There is no consistency in the sizing. One D size cup fits, the other size D is way too small. A 38 might fit but the 40 is too small?

Due to being in a federal disaster zone, I missed the 30-day return time and couldn't send them back, so I'm out $200. They were better before they became City Chic.

Pleasant to deal with and very quick! The quality of the clothes is fantastic and were true to sizing! Will definitely use their service again!

I've never had any issues with this company, or the clothing I've purchased in the last 8 months. Everything I have bought has been online and their service has been an 11/10 - absolutely faultless. Deliveries from Aus to NZ have been within 14 working days, and the parcels arrive well packaged. I had a minor issue with one of the coats I purchased. The colour wasn't what I had hoped for so I contacted support and they quickly dealt with the matter. I was given a discount for my next order as I was a little disappointed with the colour. However, I was very pleased with the outcome. And I kept the gorgeous coat! City Chic dresses are classy and beautifully made. I've never had any issues with sizing/fitting with any of their items. I have an awkward curvy very pear-shaped body (14 top 22/24 bottom). City Chic is unbelievably cheap for the quality! There are not many plus size clothing outlets that can boast the variety City Chic have. I'm so glad I found them. My wardrobe looks divine!

SO, I was on City Chic's website and their other store The Avenue and I almost purchased 4 dresses from them when I screwed my head on and looked at reviews online from different sources. OMG, this company has terrible reviews all over the net and it stopped me from completing the purchase. I hit my back button as fast as I could and landed on Macy's website and found one of City Chic's dresses there, and despite it was 3 times as much money it was far more important to me to get my product in a timely fashion and get it without a bad odor (as some of the reviews indicated their items smelled). Well it was very late at night and I made my purchase and went off to bed. While lying there I thought, "I wonder if Nordstrom's has these". So I got up and lo and behold they did and they were $30.00 cheaper and I purchased one! Now stay with me, it gets juicy!

The next morning I called Macy's and asked them to cancel my order and they are very kind and the CS rep. Said he could not cancel it on his end but he will send a cancellation request to the company (city chic... eeek!) asking them to cancel it and my heart dropped and my mind went into overdrive. I then told the Macy's customer service rep. That the company (city chic) is not a good company and that despite it was not even a day from my purchase that I had a pretty good feeling that they were not going to cancel my order. I said, they were going to ship it out because all they care about is money, not the customer. The Macy's rep. Said, well just turn around and send it back and we'll take care of it. I KNEW this was going to happen and yessiree, I was right!

The following day I received a "your order has shipped!" LOL I mean what a scrubby company! I'm tired of what's happened in this society today. I own a business and I would never, ever do that, never! I want to keep customers not shew them away for a measly $130.00! LOL OMG, it's just so sad. And the thing is no doubt, City Chic hopes it will be a burden for me to return it. Little do they know I ship product out every day, so it's really not a big deal for me to ship out another item.

So the bottom line is, I feel all the negative reviews are most likely honest. I tried to run from them when I initially read the reviews online only to get sucked into their fail business practices in another arena, sigh.

No more, never again, they are off my radar and IMO they cannot redeem themselves under any circumstances. They made a decision to possibly lose a customer because money meant more to them, instead of trying to salvage one and in the end, they lost. Have fun with that City Chic, I guess $130.00 bucks means more to you than being a good business and taking care of your customers.

City Chic is a total disaster! I ordered some dresses from their website, but they never showed up. And when I tried to get a refund, they just ignored me. I mean, what kind of customer service is that? I've sent them a bunch of emails, but they never bother to reply. It's like they don't care about their customers at all.

I was really excited to try out City Chic, but now I regret it. I've never had such a bad experience with an online store before. It's so frustrating to spend your hard-earned money on something and then not even get it. And then to top it off, they won't even give me my money back.

I would definitely not recommend City Chic to anyone. Save yourself the trouble and go somewhere else. There are plenty of other online stores out there that actually care about their customers and will give you the service you deserve. Don't waste your time with City Chic.

Not happy about that. But overall, City Chic has some really cute clothes for plus size women. I love their dresses and skirts, they fit really well and are very flattering. The prices can be a bit high, but they often have sales and discounts which make it more affordable. The website is easy to navigate and they have a good selection of sizes. Shipping is usually pretty fast too. I've had a couple issues with customer service in the past, but they were eventually resolved. Overall, I would recommend City Chic for anyone looking for stylish plus size clothing. Just be aware of the occasional quality issue.

So, I gotta tell ya, I had a pretty rough experience with City Chic. I ordered this cute little number from their website, but when it arrived, it was all messed up. Like, the stitching was all wonky and there were holes in the fabric. And get this - they didn't even tell me it was defective! They just slapped a "final sale" label on it and sent it on its merry way. I mean, come on, guys. That's not cool. And to top it all off, when I tried to get a refund, they straight up refused. Like, what kind of customer service is that? Needless to say, I won't be shopping with them again.

I made an order from City Chic and was pretty excited to receive my items. However, when I checked the tracking information, I noticed that it was being shipped to the wrong address. I was pretty frustrated and didn't know what to do. After a few days, I finally received an email from City Chic saying that they would reship my order as a courtesy to me. I was relieved and thought that everything would be okay.

However, after waiting for a few more days, I still hadn't received my order. I decided to contact City Chic again to find out what was going on. To my surprise, they told me that my order was never shipped in the first place! I was so angry and disappointed. I couldn't believe that they would lie to me like that.

Now, I'm still waiting to find out where my items are. I'm not sure if I'll ever receive them. I feel like City Chic is a bunch of liars and I would never order from them again. It's just not worth the hassle and frustration. If you're thinking about ordering from City Chic, I would advise against it. You'll probably never receive your merchandise and you'll just end up feeling disappointed and angry.

I gotta say, I've spent a pretty penny at City Chic and I was expecting a bit more in the customer service department. Their return policy is just plain awful, I mean, who wants to deal with that hassle? It's not even worth sending back, I'll just sell it on the good ol' FB market. I'm feeling pretty let down, to be honest. I think I'm gonna stick to shopping at Penningtons from now on. Their customer service and return policies are just top-notch. I mean, they really know how to treat a gal right. I'm giving City Chic a 2-star rating because I do love their styles, but it's just not worth it for me up here in Canada.

City Chic is a company that I would not recommend to anyone. I had a terrible experience with them and their customer service is not reliable. I live in Canada and I ordered some clothing from their website. I contacted their customer service to inquire about the status of my order. I specifically asked if my order was still in the United States or if it had already crossed the border into Canada. The customer service representative assured me that my order was already in Canada and on its way to me. I even asked them to confirm that it was on the Canadian side and they said yes again.

However, I just received an update from DHL, the company they used for deliveries, that my order is still in Illinois today. I am extremely disappointed and frustrated with City Chic. They lied to me and their customer service is not trustworthy. I would advise anyone to save their money and not purchase anything from this company. It is a complete scam and not worth the hassle.