Pepper
reviews and complaints

So, I went to wearpepper.com to order a few bras. I decided on 4 of them, but unfortunately, 3 of the bras I returned because they didn't look right when I wore them. The cups seemed to stick out of the top of the bra and looked like they were incorrectly sewn. They weren't very appealing, and I didn't want to keep them. I returned them right away, didn't mess with the tags or anything, and I was within the time frame given by their policy.

After this, I received an email confirming the return had been successfully processed. However, after waiting a while, I still hadn't received my refund. So I decided to contact their customer service. They responded, apologized, and credited me back for 2 of the bras that I had returned. However, they told me that they couldn't refund me for the third bra that I had also returned. They also asked me if I was positive I had returned it at all, which was very strange and made me feel like they were accusing me of stealing the bra from them.

I responded by saying that I was sure that I had returned it and that it was unacceptable for them to say that I stole something from them. Plus, they didn't even credit me for the bras they claimed to have received until I complained. It's really frustrating because I'm out over $40, and they aren't even replying to my emails anymore. It doesn't seem like their customer service is very helpful after all.

When I came across WearPepper, I was a bit skeptical after reading some of the reviews on this site. But then I realized that people who leave reviews are usually the ones who are not satisfied with their purchase. To ease my doubts, I decided to check out the founder's LinkedIn profile and was pleased to find out that they are not some anonymous manufacturer from China/South America.

I ordered three bras, including the strapless and two wireless ones. As a woman with a small chest, I was thrilled to find that the smaller sized cups fit me perfectly with no gaps. The quality of the bras is impressive and the tags are securely attached, so I don't have to worry about losing them.

What I love most about these bras is the comfort they provide. The wireless bras are perfect for everyday wear, with the Limiltess Wirefree bra being the most comfortable of them all. The Feeldgood Wirefree bra, which is a T-Shirt bra, has sturdier cups but it still feels comfortable. It also gives me a little bit of extra volume, which is a plus. The strapless bra sits remarkably well on my breasts despite my lack of volume.

I'm so impressed with WearPepper's bras that I would definitely recommend them to anyone. I even checked out their return policy after reading some of the reviews on here and found that it has been updated and improved over the last year. I hope to see more bras from this brand in the future.

I just wanted to share my experience with Pepper. To be honest, I would advise you to be careful if you are considering ordering from them. My experience wasn't great. I ordered 5 bras and they all didn't fit me well, so I wanted to return them. When I tried to do that, I was told that the items were not eligible for return. This was really frustrating since I wasn't informed about that when I made the order. When I tried to contact their customer service team for help, I got no help at all. They were unhelpful and really didn't care about my issue. I didn't expect that from a company that claims to support women and self-confidence.

What I found disappointing about Pepper is that they didn't inform me that their Thanksgiving sale was a final sale. I checked their website, their social media pages, and every ad I received in the mail, but there was no mention of that. I only saw "Thanksgiving Sale Up to 40% Off" so naturally, I assumed that I could return the items if needed. That's misleading and wrong on their part. A reputable company should be transparent and honest with their customers.

Another issue I had with Pepper is their size chart. I have bras that are 32-34-36 and AAA-AA-A, and my true size would have been 34AAA. However, their size chart didn't support it. Despite the fact I ordered in good faith, I still received bras that didn't fit me properly. I found that really frustrating.

Lastly, Pepper's customer service is terrible. They block customers who share honest feedback and warnings on their social media pages, which is not a good sign. I added my experience to the long list of frustrated customers on BBB, SiteJabber, and countless non-sponsored blogs. It's disappointing how a company that claims to empower women can mistreat and scam them.

I just want to warn people to be cautious before making a purchase from Pepper. Do your research first and read all the reviews carefully. Don't be like me and fall for the fit guide and return/exchange guarantees. It's not worth it.

I gotta spill the tea on Pepper. If I have a real bad or real good experience with a company, I make sure to let everybody know. Let me tell you, finding bras for me is like trying to find a needle in a haystack because I'm 5'6", 115 pounds, and yeah, a 32A, which is practically non-existent in stores that sell bras for under $20 (which is my go-to budget). I only wear a bra because I don't want my co-workers to see how cold it is at my office, but it's a real struggle to find one that doesn't give me way too much padding or push-up that's designed for teens. I'm almost 50, y'all, I can't keep up with these trends. That's why I was over the moon when I discovered Pepper.

Pepper has a cool website that shows you models your size wearing bras your size, which is perfect because I hate buying clothes online and not knowing if they're gonna fit (I mean, who has time to go to a fitting room?). The size calculator on their site was also super helpful. Plus, the bras looked like they actually fit the models well. The only downside for me is the price, but then my husband reminded me that I'm a pro-woman and should wear clothes that fit comfortably. So I ordered the classic All You bra and a tee-shirt bra, both in my skin tone.

First time around, I ordered the wrong size because math isn't my strong suit (lol). The return/exchange process was so easy though. I was dreading it, thinking it would be like trying to return something to the DMV, but it was just as easy as Amazon's process. All I had to do was print a new label and take it to the mail truck. The exchange size arrived today, which was ahead of schedule and with zero hassle. I tried them on and let me tell you, these bras are amazing. They have a light lining so that you don't have to worry about temperature fluctuations being on display, and the band doesn't gap under my arms or anywhere around my ribs. The cups aren't too big (cuz that's just awkward) and they don't feel too tight. I love how the underwire keeps the cups in shape despite me not wearing a size where I need "support". The underwire doesn't poke out either, which is practically a miracle. It's like wearing a really comfortable sports bra, but without the pancake boobs. I'm not one to show off my boobs on the internet, but if I ever needed to, this bra would be perfect. I'm definitely ordering a black one soon so that I can toss my other bras that never fit me well.

Now, here's the catch. The one thing that really annoyed me is that they make it super hard to write a review unless you have social media. I mean, come on, not everyone wants to share everything on social media. But nonetheless, I'm giving them a five-star review because these bras are a game changer. I'm never going back to buying bras from anyone else again.

When I visited wearpepper.com, I was excited to see bras designed for small-chested women like myself. Eager to give them a try, I ordered several bras based on their sizing chart and a recommendation. Unfortunately, my experience with the bras was not what I had hoped for.

After a day of wearing one of the bras, I found it to be extremely uncomfortable and couldn't wait to take it off. I tested it a couple more times with the same results. Having no success, I reached out to customer service with my concerns, hoping to find a solution.

To my dismay, I was told that their return policy did not allow for refunds or exchanges. Instead, they offered me a 10% discount on another purchase. While this may be a good deal for some, I was surprised and disappointed that they were not more responsive to my concerns.

Despite their excellent website and seemingly good intentions, it's unfortunate that wearpepper.com did not live up to my expectations. I can only hope that they will take into account the feedback of their customers in the future and work towards improving their customer support and returns policy. In the meantime, I encourage anyone considering purchasing from them to proceed with caution.

Upon initial purchase, I was pleased with the sizing and quality of the bras from Pepper (wearpepper.com). However, I later experienced some issues when needing to exchange a bra for a smaller size after losing weight. The bra that arrived was too small, with different cup sizes despite being labeled with the same letters. Additionally, it appeared that one of the bras had already been worn and the tag had been removed. This was concerning as there was no phone number available for me to discuss the issue with customer service and it can be difficult for me to text due to severe arthritis. After finally getting in touch with customer service, I was disappointed to find that they assumed their products had been worn for more than just trying on. This lack of trust and respect for their clients was disheartening. In the end, I was only able to exchange the one bra and it was an expensive purchase at $110. I am now left wondering if there are any options for a refund.

I recently had an experience with Pepper, a company that specializes in creating bras for smaller busts. I was excited to give their products a try and ordered one of their classic bras. However, after receiving it, I realized it wasn't quite the right fit and decided to process an exchange. Initially, everything seemed to be going smoothly. I returned the bra as per their strict return policy which requires products to be unworn with tags still attached.

However, things took a turn for the worse when I realized that they were claiming that my product was "ineligible" for return because the tag had been removed and retied. This simply was not true as I made sure to follow their policy to the letter. I also didn't alter anything once I received the bra. Despite this, the company would not budge on their stance and insisted that I would not be able to receive an exchange.

What was really frustrating was that I had even sent multiple emails back and forth with them for almost three weeks simply to get to the bottom of this issue. The fact that a company that specializes in a niche market for bras would be so difficult to work with felt like a betrayal. What hurt most is that I had no intention of getting my money back. I wanted to try another product, which made their actions even more baffling.

It's important to note that their classic bra, the one I originally purchased, is actually quite comfortable and well-made. Unfortunately, the terrible customer service experience I had with them has left a bitter aftertaste. My advice to anyone who is considering purchasing from Pepper would be to proceed with caution - while their products might be great, be mindful of their return policy and the hoops you might need to jump through to secure an exchange. In my opinion, it might be better to refrain from returning the product altogether.

In my experience, I would recommend caution when considering an order from Pepper (wearpepper.com). Unfortunately, I had a negative experience that has left me feeling disappointed and frustrated. For starters, the bra I ordered arrived with a tag that was held on by a flimsy string. As soon as I took it out of the box to try it on, the tag fell off without me doing anything at all. Despite this, I tried on the bra and ultimately decided to return it.

When I sent the bra back with my receipt and all the packaging, I was informed that I did not qualify for a refund because the tag was not attached to the bra. I even tied the tag back on before returning it, but they still denied the refund. The company sent me a picture of the tag next to the bra as evidence of their decision. I explained that I did not purposefully remove the tag, but it inexplicably slipped off when I picked it up. I was still met with resistance and ultimately had to accept the loss of my $60 spent on the bra.

I was extremely disappointed with the company's slimy policy, and felt that it was unfair to customers. I also found that I was not the only one with a similar experience, as there were many other negative reviews with corresponding stories. Overall, I suggest exercising caution when ordering from Pepper and consider looking into other alternatives before making a purchase.

I must say I was quite disappointed with the entire experience that I had with Pepper (wearpepper.com). I purchased a bra from their website, which I tried on for only a few minutes before realizing that it didn't quite fit me the way I wanted it to and the fabric didn't quite suit my preferences. So, I decided to return it. I put the bra and its tag back in its original packaging and sent it back to Pepper. However, to my dismay, after a month passed, I hadn't received any confirmation of either my return or my refund.

I decided to contact the customer service team at Pepper to inquire about the status of my return, and to my surprise, they gave me a really difficult and hard-to-believe answer. Apparently, they had a policy in place where they would throw away the bra if the tag wasn't attached to it when it was returned, and unfortunately, that was the case with my return. Therefore, according to their policy, I was not eligible for a refund or exchange. My jaw dropped in disbelief!

I mean, I couldn't wrap my head around the fact that they would just throw away the bra that I had paid for without even reaching out to me to ask if I wanted it back. I felt like they had made the decision for me, and that didn't sit well with me at all. But, as if that wasn't enough, when I complained, all they offered me was a 20% discount on another purchase - what?! I just couldn't understand why I would want to pour more money into a company whose products I don't like and who had such a strange and unsatisfactory policy.

All in all, my experience with Pepper was quite disappointing, and I can't say that I would be recommending them to anyone anytime soon. Their policy was just too unbelievable, and I didn't appreciate feeling like they made the decision for me without even consulting me.

I was thrilled to stumble upon Pepper, an inclusive intimate apparel company that understands and caters to the unique needs of small-chested women like myself. With their empowering slogan, "Flat is not a shape, it's a lifestyle," I knew I had to give them a try.

Upon perusing their size guide and taking my measurements, I eagerly placed my first order. While the bras were certainly flattering and comfortable, I found that they ran a bit smaller in the back than anticipated. Unfortunately, being a Canadian customer, there are no exchanges available, so I had to go through the process of returning them for the next size.

Here's where things became a bit tricky - while shipping is free for orders over $125, returning items costs $9.99. Not the end of the world, I thought, so I went ahead with another order. However, when it came time to receive my refund, I was shocked to find that I was also responsible for the duty and taxes, amounting to over $60. While technically stated in their terms and conditions, this information is intentionally placed after instructions on shipping costs and returns, leading many customers to miss this costly detail.

For my fellow Canadian customers, be aware that an ill-fitting order could end up costing you around $20 per bra plus the return shipping fee and duty fees. While I appreciate the mission behind Pepper, this experience left me feeling a bit disillusioned.

I recently had an unfortunate experience with Pepper and was curious to see if others had a similar encounter. After doing some research, I discovered that many other women went through the same ordeal as me. I ordered a bra that unfortunately didn't fit me, so I returned it with the tag tied back on. However, when I requested an exchange, the company claimed that I was not eligible for one as I had violated their return policy. Despite my efforts to reason with them, they refused to send the bra back to me, citing that it was against their return policy as well. I was incredibly frustrated by this point, as I felt that they were not honoring their own policies and were being deceitful. It was clear to me that their return policy was extremely vague and misleading, making it difficult for customers to understand their terms.

What was even more concerning was the fact that they were essentially reselling a product that had already been worn by someone else. Instead of attempting to resolve my issue, they were simply going to re-tag the bra and sell it to another customer, who might have had a similar experience to mine. This is not only unethical, but it shows a complete disregard for the health and safety of their customers.

I was very disappointed with the level of customer service I received from Pepper. After several days of back-and-forth emails, my husband had to intervene and they finally agreed to give me a credit for my purchase. However, they emphasized that it was a "one-time courtesy" which left me feeling uneasy about their commitment to their customers.

In conclusion, I strongly recommend that you avoid ordering from Pepper altogether, or at the very least, proceed with caution. Their policies are vague and misleading, and they don't appear to have their customers' best interests at heart. It's important that we support companies that prioritize customer service and are transparent about their policies.

I had a great experience with Pepper (wearpepper.com) when I first purchased two bras from them in the summer of 2021. I was really impressed with how well they fit, so in December of that same year, I decided to order four more bras to phase out my old ones and switch to Pepper entirely. However, it turns out I accidentally ordered the wrong size - 32AA instead of the 34AA that I had previously ordered. When the bras arrived, I opened the box and removed the tags only to realize that the bras were too small. I immediately contacted Pepper to ask for a refund or exchange, explaining that the products were unworn, unwashed, and still in new condition.

Unfortunately, I was disappointed by Pepper's response. Despite the fact that the bras were brand new and had only been removed from their packaging, Pepper refused to give me a refund or exchange. As a result, I was out almost CAD $300 for bras that didn't fit me. Needless to say, I was extremely disappointed by this customer service experience. I was hoping that a company like Pepper would understand the importance of putting customer satisfaction first, especially given the high price of their products.

I want to warn others not to do business with Pepper. It's clear that they are solely focused on making money and don't care about their customers' satisfaction. Thankfully, there are plenty of other companies out there that actually value their customers and will do everything they can to make sure you are happy with their products and services.

As an alternative to Pepper, I would highly recommend Devon + Lang, a local Canadian company that truly understands the importance of excellent customer service. They have high-quality products, are extremely considerate, and genuinely care about each and every one of their customers. I would encourage anyone looking for a reliable, customer-focused company to check them out.

I recently purchased two bras from Pepper during their Black Friday sale after seeing ads for the company all over my social media. I was excited to try them out, especially after taking their size quiz and following their sizing chart carefully. However, when my bras arrived, I was extremely disappointed to find that they were much too big for me. I was surprised that Pepper's size chart indicated that I was a 36 A, rather than my usual 34 A, but I trusted their expertise in designing bras for smaller busts. Unfortunately, the bras were so big that I had to use the tightest hook and eye fasteners, which is never a good sign for bras that will eventually stretch out with wear.

To add to my frustration, I found out that Pepper's return policy for Canadian customers is not as straightforward as it is for those in the United States. Unfortunately, I did not notice there was an option to switch to their Canadian site at the very bottom of their page, and I ended up having to pay $10 to return the bras, on top of shipping fees and non-refundable customs fees. This policy was never made clear to me, and I found it to be a very expensive mistake.

Beyond the poor fit and return policy, one of the bras I purchased, the Mesh All You Bra, was extremely uncomfortable to wear. The "so comfortable" mesh was scratchy, and I could only wear it for about 10 minutes before deciding that it was unbearable.

Overall, I would not recommend Pepper as a brand, as the risk of poor fit, difficulty with returns, and uncomfortable fabrics do not make up for the price tag. I was disappointed with my experience and the lack of clarity surrounding their return policy for Canadian customers.

I recently purchased some bras from Pepper (wearpepper.com) and unfortunately, my experience was less than satisfactory. Despite living in Canada, the initial order arrived within 2-3 weeks and I was pleased with the fit. However, when I decided to try a different style with removable padding, I encountered several issues. Not only did the padding not stay in place, but the bra itself was not smooth under t-shirts. Hoping to avoid these issues in the future, I placed another order on October 22nd.

Despite receiving shipping notice the next day, I grew concerned as the shipping status remained unchanged weeks later. When I reached out to Pepper, they told me to wait a little longer as the shipping information had only been updated that day. This response left me feeling confused as the website seemed to automatically update tracking information, leaving me with no clear answer as to where my package was located. This back-and-forth continued over several weeks until I finally received a replacement shipment.

However, the replacement package was also plagued with shipping issues and the tracking number eventually disappeared from the DHL website. Even after expressing my frustration and disappointment with Pepper, they continued to insist that my package was en route, leaving me with no clear answers. With Christmas rapidly approaching, I was growing impatient and eventually requested a refund. Pepper did refund the cost of the bras, but not the shipping, tax or duty, which I found disappointing.

Overall, my experience with Pepper was fraught with frustration and unease, highlighting critical customer service issues. It's understandable that shipping difficulties can arise, particularly during the holiday season and the pandemic. However, Pepper's lack of clarity and organization, combined with their refusal to refund shipping, tax and duty on items I never received, left me feeling incredibly disappointed. It's also worth bearing in mind that even now, over four months later, the tracking for the initial order shows as "en route" by DHL, which is concerning. I sadly won't be ordering from Pepper again.

So, I wanted to give my two cents about Pepper - that online lingerie shop that keeps popping up in my ads. I mean, I measured myself three times, and I even had a friend help me with the measurements. I ordered the size that fit my measurements only to find out that the bra and underwear do not fit me. The bra would be okay if I didn't move - I mean, even slightly, and I fall out of the fit. It's like the bra is trying to escape my body! But the real pain, literally, is the underwear. I mean, it digs into my hip and leg so much that I had to take them off mid-day and go commando. It's like Pepper decided to punish me for wanting to feel good in my skin.

And here's the kicker - you can't return the undies! I mean, not even the ones that I never even put on my body! And the bra? Well, if you're gonna try it out, remember not to take the tag off. If you do, there's no return or exchange. I mean, it's almost like Pepper knows that their products don't fit most people.

All in all, it's the most uncomfortable bra and undies that I have ever experienced. I mean, I understand that there are going to be issues with sizes and fits, but the fact that there's no return policy for the undies is just ridiculous. And the bra? Well, it's like Pepper thinks that every body is the same and it's not. I just wish that they would get their sizing issues sorted out and understand that people have different shapes and sizes.

I reckon I should have checked out wearpepper.com before getting my hands on three different kinds of Pepper bras. To be honest, the design or shapes of these bras are a little odd, ya know? They kinda flatten my already small boobs, which doesn't do much justice to my overall appearance when I wear them with dresses, blouses, or t-shirts. The bras tend to cover unnecessary parts of my breasts on the outer sides, and the pressure from the middle part of the bra pushes some parts of my breasts out at the center, and it doesn't look good with what I'm wearing. Honestly, I feel really uneasy wearing them the entire day. I got the Everyday Lace, the Push-up, and the FeelGood Wirefree T-Shirt Bra, but none of them make me confident about my appearance while wearing them. I guess, I'll just stick with Victoria's Secret for now.

Terrible company I dealt with! Their customer service acted like they think we don't know anything! I bought a 34A bra from them and it didn't fit nicely, so I went on to exchange it for a push-up bra in the same size. Got it in the mail and turns out I could hardly fit it on the last clasp, it was too tight!

When I brought it up with Pepper, they told me some nonsense that bra fit depends on the color because of the dyes. Which is bizarre because both bras were black! They're acting like we're fools or something! They made a ridiculous claim that their bras could be 3 inches in difference because of colors...

Well, they rejected my request to exchange the ill-fitting push-up bra. Got fed up and decided to never buy from such a company again.

I recently had an experience with Pepper, a company that specializes in creating bras for smaller busts. I was excited to give their products a try and ordered one of their classic bras. However, after receiving it, I realized it wasn't quite the right fit and decided to process an exchange. Initially, everything seemed to be going smoothly. I returned the bra as per their strict return policy which requires products to be unworn with tags still attached.

However, things took a turn for the worse when I realized that they were claiming that my product was "ineligible" for return because the tag had been removed and retied. This simply was not true as I made sure to follow their policy to the letter. I also didn't alter anything once I received the bra. Despite this, the company would not budge on their stance and insisted that I would not be able to receive an exchange.

What was really frustrating was that I had even sent multiple emails back and forth with them for almost three weeks simply to get to the bottom of this issue. The fact that a company that specializes in a niche market for bras would be so difficult to work with felt like a betrayal. What hurt most is that I had no intention of getting my money back. I wanted to try another product, which made their actions even more baffling.

It's important to note that their classic bra, the one I originally purchased, is actually quite comfortable and well-made. Unfortunately, the terrible customer service experience I had with them has left a bitter aftertaste. My advice to anyone who is considering purchasing from Pepper would be to proceed with caution - while their products might be great, be mindful of their return policy and the hoops you might need to jump through to secure an exchange. In my opinion, it might be better to refrain from returning the product altogether.

I recently made a purchase from wearpepper.com and got myself the wearpepper bundle. I was quite impressed with the products themselves, but I was disappointed that the bundle came with a laundry bra bag that I did not want. At first, I tried to remove it from my cart, but I couldn't find the option to do so.

So, I reached out to their chat customer service department, hoping that they could help me out. Unfortunately, they weren't very helpful on removing the unwanted item. I really didn't want this laundry bra bag, as it was an extra charge that was arbitrarily added onto the bundle. I don't see the point of having to pay for an unnecessary item that I didn't need or want.

I do understand that some people may want a laundry bra bag, but it would have been better if wearpepper had provided its customers with the option to choose whether or not they wanted this item in their bundle. I would've much rather applied the $12 price of this laundry bag to another item that I actually wanted, like maybe another bra or some other clothing item.

As a customer, I feel that having buyer-friendly options is a big deal. I was hoping for better customer service, but unfortunately, I was met with disappointment. Given how much money these bras cost, I wish wearpepper had made the laundry bra bag complimentary, or at least given customers the option to remove it from their bundles.

If you're considering getting a wearpepper bundle, do be aware that you may end up stuck with an item that you don't need or want. If you'd rather not pay for something that you don't need, I suggest avoiding the bundle altogether and purchasing items separately. This will help you save some money, and you'll only end up with the items that you really want.

OKAY SIS, I GOTTA SPILL THE TEA ABOUT WEARPEPPER.COM. YEOWCH! I BOUGHT THIS SILKY, SHEER BRA CAUSE I’VE ALWAYS HAD A HARD TIME FINDING BRAZZIERES THAT FIT RIGHT. I THINK IT COST ME LIKE $72.89 INCLUDING SHIPPING, WHICH IS PRETTY EXPENSIVE, BUT FOR A BRA THAT FITS GOOD, I WAS OKAY WITH IT. BUT, WHEN I GOT MY CREDIT CARD BILL, IT SHOWED I GOT CHARGED $99.28! WTF, RIGHT? IF THEY HAD WARNED ME THAT THERE WOULD BE A CURRENCY EXCHANGE ADDITIONAL COST, I WOULD HAVE BEEN WARY, BUT YOU KNOW I ALMOST MISSED THAT FINE PRINT, IF IT WAS THERE AT ALL. I WASN'T COOL WITH THAT, SO I WANTED TO CANCEL MY ORDER. BUT WINNIE AT CUSTOMER SERVICE SAID TOO BAD, HONEY, IT’D ALREADY BEEN SHIPPED OUT. THE CHERRY ON TOP IS I FOUND OUT THAT IF I RETURN THE BRA, THEY’D CHARGE ME FOR THAT, TOO! #SMH

I MEAN, I DON'T EVEN KNOW IF THE BRA FITS GOOD CAUSE I HAVEN'T GOTTEN IT YET, BUT I DO KNOW ONE THING FOR SURE: I AIN'T NEVER BUYING FROM THEM AGAIN. THE WAY THEY DO BUSINESS JUST AIN'T RIGHT. IF I HAD KNOWN WHAT I KNOW NOW, I WOULDN'T HAVE BOUGHT FROM WEARPEPPER.COM IN THE FIRST PLACE. I HOPE YOU TAKE MY ADVICE AND THINK TWICE BEFORE THROWING YOUR MONEY AT THEM, TOO.

In my experience, I would recommend caution when considering an order from Pepper (wearpepper.com). Unfortunately, I had a negative experience that has left me feeling disappointed and frustrated. For starters, the bra I ordered arrived with a tag that was held on by a flimsy string. As soon as I took it out of the box to try it on, the tag fell off without me doing anything at all. Despite this, I tried on the bra and ultimately decided to return it.

When I sent the bra back with my receipt and all the packaging, I was informed that I did not qualify for a refund because the tag was not attached to the bra. I even tied the tag back on before returning it, but they still denied the refund. The company sent me a picture of the tag next to the bra as evidence of their decision. I explained that I did not purposefully remove the tag, but it inexplicably slipped off when I picked it up. I was still met with resistance and ultimately had to accept the loss of my $60 spent on the bra.

I was extremely disappointed with the company's slimy policy, and felt that it was unfair to customers. I also found that I was not the only one with a similar experience, as there were many other negative reviews with corresponding stories. Overall, I suggest exercising caution when ordering from Pepper and consider looking into other alternatives before making a purchase.

I must say I was quite disappointed with the entire experience that I had with Pepper (wearpepper.com). I purchased a bra from their website, which I tried on for only a few minutes before realizing that it didn't quite fit me the way I wanted it to and the fabric didn't quite suit my preferences. So, I decided to return it. I put the bra and its tag back in its original packaging and sent it back to Pepper. However, to my dismay, after a month passed, I hadn't received any confirmation of either my return or my refund.

I decided to contact the customer service team at Pepper to inquire about the status of my return, and to my surprise, they gave me a really difficult and hard-to-believe answer. Apparently, they had a policy in place where they would throw away the bra if the tag wasn't attached to it when it was returned, and unfortunately, that was the case with my return. Therefore, according to their policy, I was not eligible for a refund or exchange. My jaw dropped in disbelief!

I mean, I couldn't wrap my head around the fact that they would just throw away the bra that I had paid for without even reaching out to me to ask if I wanted it back. I felt like they had made the decision for me, and that didn't sit well with me at all. But, as if that wasn't enough, when I complained, all they offered me was a 20% discount on another purchase - what?! I just couldn't understand why I would want to pour more money into a company whose products I don't like and who had such a strange and unsatisfactory policy.

All in all, my experience with Pepper was quite disappointing, and I can't say that I would be recommending them to anyone anytime soon. Their policy was just too unbelievable, and I didn't appreciate feeling like they made the decision for me without even consulting me.

As a human being, shopping for lingerie can be an incredibly daunting task. It's not only about the style and design preferences but also finding the right fit. So, when I came across Pepper, I was excited to give it a try since they claim to cater to those of us who have smaller chests. However, my experience with this website left me feeling disappointed and frustrated.

Despite following their measurement instructions carefully, the bra I purchased ended up not fitting me at all. So, I decided to take advantage of their "easy returns" policy, only to discover that there was a catch in the fine print. I would only receive a credit of $39.51 while the bra cost me $71.43 - leaving me with a loss of $31.92.

Needless to say, I was extremely disappointed with Pepper's return policy. Had I known about these conditions beforehand, I would have reconsidered purchasing from their website. It's disheartening to spend that much money on a bra that doesn't fit, only to be left with a useless credit. I doubt I will be returning to Pepper anytime soon and would caution others against shopping from their website.

As a human being who has tried various online stores to purchase bras, I thought I'd check out Pepper (wearpepper.com) during the holiday season. I decided to give it a try and purchased two bras from their website. Unfortunately, I wasn't entirely satisfied with the fit and quality of the bras I received, so I decided to return one of them to try something else.

That's when I ran into an issue with Pepper's return policy. Even though it had only been a couple of weeks since my exchange and I was only three days late beyond the original return window, they refused to accept my return. Needless to say, I was disappointed with this experience, considering the many other companies out there that offer a much better product, lower prices, and more flexible return policies.

If you're looking to purchase bras online, I would recommend you think twice about shopping at Pepper. From my experience, it's best to steer clear and look for other options that are more customer-friendly. Overall, I am reluctant to shop at Pepper again, and I don't think I will.

As a concerned parent, I recently purchased two bras from Pepper's website, wearpepper.com, as Christmas gifts for my daughter. Upon trying them on, she felt that the bras were a bit too small. I immediately attempted to initiate an exchange, but was informed by the company that I had missed their exchange/return policy by two days.

Unfortunately, due to this timing issue, I was only able to exchange one of the bras for my daughter. The other was out of stock and unavailable for exchange. Needless to say, I was very disappointed and frustrated by this policy, and felt that it reflected poorly on Pepper's business practices.

I understand that policies are in place for a reason, but I was hoping for some flexibility given the circumstances. This experience left a bad taste in my mouth, and I will not be ordering from Pepper again in the future. Additionally, I will be sure to inform others of my negative experience so they are aware of the company's limitations and challenges in terms of returns and exchanges.

I recently had the chance to try out Pepper (wearpepper.com). While I appreciate their message of small bust positivity and comfort, I have some critiques about their products. For one, I found the padding to be annoying and uncomfortable - for a company that is meant to be all about comfort, this seemed like a misstep. It also didn't help that the padding made it look like I had stuffed my bra - not the look I was going for! Additionally, I found that their cup sizes ran slightly larger than advertised. I'm usually a solid B cup, but with Pepper's bras I found myself looking for a C or D instead.

In my search for a bra without padding that would still provide support, I opted for their wireless option. Unfortunately, this bra still had a tendency to ride up throughout the day. I was disappointed to find that the underwire was padded as well, and slightly larger than expected.

Despite my critiques, I do believe that Pepper is on the right track with their efforts to provide options for smaller-chested women. If they were to address these issues with padding and cup sizing, I would gladly recommend their products to others. Here's hoping they can make these changes so that all women feel confident about their bodies, whether they have small or large busts.

As someone who recently made a purchase from Pepper (wearpepper.com), I feel it's important to share my experience with others who might be considering trying their products. I was drawn to their brand because of their unique sizing system and the positive reviews I found online. Unfortunately, my personal experience was not very positive at all.

When I received my Pepper bras, I was immediately disappointed in the fabric quality. The material felt cheap and inferior, which was a real letdown. I tried wearing the bras for a few months despite this, but they didn't hold up well. Even though I was very careful to hand wash them and follow all care instructions, the bras still began to show signs of wear relatively quickly.

Given the poor quality of the product and my disappointment, I decided to leave a negative review of my experience. I clicked on the review link sent in my email to ensure that my feedback would be marked as "verified," but when I checked back on the site later, my review hadn't been posted. I found this very frustrating and misleading - if Pepper is only showing its best reviews first, it doesn't give potential customers the full picture of what they can expect from the product.

Lastly, I want to mention that Pepper only offers customers a 15-day window for returns or exchanges. This doesn't seem like much time to really try out and evaluate a product like a bra. For anyone who might be hesitant about purchasing from Pepper, I would recommend keeping this in mind before making a purchase.