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CB Banks Citizens Bank Complaints #2-21
Citizens Bank

Citizens Bank review: Bank account

D
Author of the review
8:42 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I opened an account with this bank and was approved they gave me my routing number and account number. I started a new job and put in my direct deposit. Later received a email saying my debit card was delivered. This past friday they closed out my account and now my pay check is going to be sent back to my employer. I would never advise antone of getting a account with this bank.

Claimed loss: 9/25/2026

Desired outcome: open my bank account back up and phone number is [protected]

Confidential Information Hidden: This section contains confidential information visible to verified Citizens Bank representatives only. If you are affiliated with Citizens Bank, please claim your business to access these details.

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  1. Citizens Bank Contacts

  2. Citizens Bank phone numbers
    +1 (877) 360-2472
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    Checking and Savings Accounts
    +1 (800) 922-9999
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    Checking and Savings Accounts
    +1 (800) 600-0008
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    Student Loan Applications
    +1 (866) 259-3767
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    Education Refinance Loans
    +1 (888) 411-0266
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    Education Refinance Loan Applications
    +1 (800) 340-5626
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    Application for a New Home Loan
    +1 (800) 999-0216
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    Existing Home Loan
    +1 (888) 514-2300
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    New Mortgage Applications
    +1 (800) 234-6002
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    Existing Mortgage Customers
    +1 (888) 333-5145
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    Credit Card Applications
    +1 (800) 684-2222
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    Credit Cards
    +1 (888) 333-0246
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    Personal Loan Applications
    +1 (866) 999-0107
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    Personal Loans
    +1 (877) 670-5200
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    Wealth Management
    +1 (800) 862-6200
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    Existing Business Banking Customers
    +1 (800) 428-7463
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    New Customers
    More phone numbers
  3. Citizens Bank emails
  4. Citizens Bank address
    1 Citizens Plz, Providence, Rhode Island, 02903, United States
  5. Citizens Bank social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 01, 2026
  7. View all Citizens Bank contacts
Citizens Bank Category
Citizens Bank is ranked 49 among 353 companies in the Banks category
#47 Credit One Bank Credit One Bank #48 KeyBank KeyBank #49 Citizens Bank Citizens Bank #50 Ing Bank Ing Bank #51 Synchrony Bank Synchrony Bank

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 refusal to close my bank accounts
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