CB Banks Citibank Complaints #2-21

Citibank review: Worst customer service ever

gronk53 of US

Jun 30, 2026 4:23 pm UTC

Verified customer

Featured review

About 6 months ago citi changed from my sears card to the thankyou card. From that point on I have had nothing but problems accessing my acct online. On this last go around I could not get an agent no matter what I tried I got hung up in their phone tree from ****. All I ger is clear my cash and cookies which deletes all of my saved info on my other accts.

Recommendation: Do NOT get this card!!!!

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Citibank Contacts

Citibank phone numbers

+1 (800) 285-3000

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USA

+52 55 2262 3911

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11%
Confidence score

Mexico

+1 (416) 947-5500

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Canada

+54 11 4329 1772

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100%
Confidence score

Argentina

+55 11 4009 3818

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100%
Confidence score

Brazil

+55 11 2109 2484

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100%
Confidence score

Brazil

+55 11 4009 3000

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100%
Confidence score

Brazil

+57 1485 4000

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100%
Confidence score

Colombia

+593 2393 9043

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100%
Confidence score

Ecuador

+595 216 202 400

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100%
Confidence score

Paraguay

+51 1221 7000

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100%
Confidence score

Peru

+51 1215 2080

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100%
Confidence score

Peru

+51 1215 2216

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100%
Confidence score

Peru

+598 2198 7113

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100%
Confidence score

Urugay

+58 212 705 2039

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100%
Confidence score

Venezuela

+58 212 705 2614

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100%
Confidence score

Venezuela

More phone numbers

Citibank emails

info@citi.com

100%
Confidence score: 100%

Support

Citibank address

Citi, 388 Greenwich Street, New York, 10013, United States

Citibank social media
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Oct 27, 2026
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